Hire Top Customer Support Engineer

Jack Sisco

With a proven track record at EPIQ SYSTEMS, INC., I've led IT transformations, significantly enhancing system scalability and cybersecurity. Expert in network troubleshooting and fostering team collaboration, I've driven operational excellence and cost savings, ensuring robust IT infrastructure and global support services. My leadership has streamlined processes and nurtured a culture of continuous improvement.

Timothy Campbell

Results-oriented Software Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Kristina Pullaro

A dedicated team leader and highly driven organized sales, and customer service expert with several years of commended professional experience in Leadership, Customer Service, Administration, Communication, Technical Support, and Project Management

Yalonda Graham

I am a dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully working as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. I'm resourceful and trained in the resolution of critical issues within time-sensitive environments with a successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. A valuable and committed professional with dynamic communication and interpersonal skills. Ready to take on a new role with a company where a strong work ethic and calm demeanor will be appreciated.

Penni Taylor

Personable customer support offering 30 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Diligent Customer support skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Ryan Thayer

Hardworking employee enthusiastic about learning more about technology inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Vadim Matusovskiy

Performance-driven Vice President with 20+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Jessica Hoffman

Dynamic customer support professional with a proven track record at Towbook Software, excelling in problem-solving and communication. Recognized for enhancing customer satisfaction through effective teamwork and attention to detail. Adaptable and dependable, skilled in managing multiple tasks while maintaining a positive attitude in fast-paced environments. Proficient in utilizing software applications for efficient operations.