Hire Top Customer Support Engineer

Zuleica Mendez

Dedicated and versatile professional with outstanding customer-service and management skills and ability to lead teams to productivity well beyond organizational expectations. Possess impeccable hands-on skills, in-depth knowledge of sales and following procedures backed by an ongoing commitment to exceeding job requirements on a daily basis seeking to transition into the medical field as a value adding member

Bonnie Cook

Dynamic and results-driven Finance Manager with a proven track record of delivering exceptional customer service and financial oversight. Expertise in budgeting and cost compliance, successfully managing over $100 million in annual sales within the commercial aviation sector. Adept at leveraging analytical skills to drive strategic financial decisions and enhance operational efficiency. Committed to fostering collaborative relationships that support organizational goals and promote sustainable growth. Experienced with managing support teams effectively, ensuring high levels of customer satisfaction. Utilizes advanced problem-solving techniques to handle complex issues efficiently. Track record of fostering team collaboration and promoting continuous improvement.

Lisa Arebalos

Customer Support Representative with 20+ years experience in delivering top-tier customer care. I have a passion for helping customers and take pride in providing solutions that exceed their expectations. I am a self starter who is able to create a satisfying customer experience through successful product/service troubleshooting and sound judgement. I'm ready to share my experience and apply my knowledge in a challenging customer support position.

John Rainey

Dedicated, versatile, and hardworking senior team member bringing fifteen years of experience meeting client and company needs through various roles. Skilled in communication, exceeding productivity targets and implementing company compliance procedures. Eager to utilize unique skills from both the PEO and ASO sides of TriNet to contribute to team and company success as well as further develop professional skills.

David Ebbels

High-impact Senior Sales Engineer with over 20 years of experience driving revenue through technical excellence in Data Warehousing, Governance, and Analytics. Proven track record of securing strategic wins at large enterprises by bridging the gap between complex data architectures and high-level business value. Expert in navigating the full sales lifecycle, from technical discovery and custom PoVs to post-sale adoption and expansion.

Krishnanand Srinivasan

Dynamic Senior Customer Support Manager with over 6 years of experience leading global teams in enterprise SaaS and On-Prem platforms, complemented by 18 years in technical support roles. Expertise in scaling support operations, enhancing customer satisfaction (CSAT), and reducing resolution times while championing knowledge-centered service (KCS) adoption. Proficient in cross-functional collaboration, SLA and escalation management, and utilizing CRM platforms such as Salesforce and Jira to drive data-informed support strategies aligned with business goals. Strong ability to partner with Sales, Product, and Engineering teams to boost customer retention and elevate the overall experience in complex B2B SaaS environments.