Hire Top Customer Support Engineer

Angie Jachniw

Results-oriented leader currently overseeing a team of 10 Technical Customer Support associates across the Americas region. Adept at global collaboration, achieving and surpassing departmental KPIs, and implementing strategic initiatives to enhance client experience. Expert in omnichannel support, with recent success in transitioning from Salesforce to JIRA for improved interdepartmental collaboration.

Kindred Jackson

Formal IT Technician for the U.S Navy.I possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Linda Rodriquez

Highly effective and empathetic Customer Success professional with over 20 years of experience dedicated to exceptional customer service and relationship building, including 3+ years specifically within Auctane/ShipStation. Possessing extensive, in-depth knowledge of the ShipStation application and the e-commerce shipping landscape, I excel at diagnosing complex issues, identifying customer needs, and proactively implementing solutions to minimize churn and drive retention on non-managed accounts. Proven ability to leverage data and analytics to identify at-risk customers and opportunities for efficiency and monetization. A collaborative team player and customer advocate committed to delivering great outcomes and contributing to Auctane's continued success.

LETICIA FLAGG

Dynamic and results-driven Patient Service Representative with a proven track record in delivering exceptional customer service and effective communication within medical office environments. Extensive experience as an Office Manager, adept at optimizing office operations, managing diverse teams, and implementing streamlined processes to enhance productivity and contribute to organizational success. Detail-oriented insurance claims professional with over five years of expertise in processing and resolving claims efficiently, ensuring thorough policy reviews, clear client communication, and successful settlement negotiations. Committed to fostering a supportive atmosphere for patients while driving operational excellence in healthcare settings. Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met. Diligent Costumer Representative skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

April Bantique

With 17+ years in aviation, offering experience in safety, ramp, and airport operations, as well as mechanical experience that complies with FAA standards and regulations. Looking forward to obtaining a position as a team player in a people-oriented organization where there is an opportunity to maximize customer service skills in a challenging environment to achieve personal and corporate goals.

Kathryn Miller

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

DARCY JOHNSON

Dynamic professional with a proven track record of effectively navigating challenging situations and excelling in demanding roles to drive positive outcomes. Adept at thriving in fast-paced environments that require exceptional organizational, technical, and interpersonal skills. Proficient in various software applications, including MS Word, Excel, PowerPoint, Outlook/SharePoint, Slack, Google Suite, Salesforce, and specialized online management systems. Committed to delivering results that exceed expectations while fostering collaboration and efficiency within teams.

Angie Chivington

Dedicated healthcare professional with extensive experience in patient care and clinical assessments, particularly in managing complex cases. Demonstrates exceptional critical thinking and problem-solving abilities while effectively addressing a wide range of medical conditions. Strong advocate for patient education, utilizing advanced medical knowledge to empower patients and enhance healthcare experiences. Recognized for adaptability in fast-paced environments and a commitment to excellence as a Registered Nurse, with proven proficiency in various orthopedic surgeries, including total joint replacements.