Hire Top Customer Support Engineer

Anthony Borwieck

Designated Support Engineer with a proven track record at Broadcom, excelling in remote support and troubleshooting. Enhanced customer satisfaction through effective issue resolution and technical documentation. Strong communicator adept at educating clients and implementing solutions, ensuring compliance and operational excellence. Committed to delivering exceptional service and fostering positive client relationships.

Derek Jordan

Dynamic IT Support Engineer with proven success at New Era, leveraging expertise in Microsoft Office and proactive problem-solving to enhance user satisfaction. Recognized for optimizing processes and driving significant improvements in customer service, consistently exceeding performance metrics while delivering effective end-user support and managing L2 escalations.

Sung Kim

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Summer Birchall

Versatile professional with over 23 years of experience in management and high-stakes customer support. Proven ability to handle complex data, resolve interpersonal conflicts, and maintain operational excellence. Currently seeking a remote Customer Service position with Breeze Airways to leverage a strong background in administrative accuracy and a commitment to the "Seriously Nice" guest experience.

Jaroslav Homolka

Experienced diesel technician and field service leader with a strong background in both marine engines and locomotive systems, specializing in EMD, GE, Wabtec LNG, MAN, and Caterpillar platforms. Skilled in diagnostics, overhauls, and preventive maintenance across vessel and rail operations. Proven ability to manage teams, make critical decisions, and communicate effectively with stakeholders at all levels. Known for ensuring regulatory compliance, minimizing downtime, and consistently delivering reliable, customer-focused solutions in high-pressure environments.

Julia Allen

Positive, upbeat customer focused specialist who brings more than 20 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

VICTOR PEREDA

Results-driven Operations Support Engineer with 15+ years of experience in high-stakes incident management, process automation, and cross-functional collaboration. Proven track record of optimizing IT infrastructure, reducing operational costs, and mentoring high-performing teams. Adept at leveraging monitoring tools like Grafana, Splunk, Jira, and Moogsoft to ensure seamless OTT streaming performance and efficient ticketing management. Recognized for leadership, problem-solving, and technical expertise in fast-paced environments

Tabatha Mattingly

Versatile healthcare and customer support professional with a proven track record, adept in medical terminology, Drgs, and human anatomy. Excels in delivering high-quality customer service and patient care, demonstrated by efficiently managing caseloads and resolving complex issues. Skilled in chart review and fostering patient satisfaction through effective communication and problem-solving. Able to tackle each hurdle head on.. Even in unfamiliar territory.