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Hire Top Customer Support Engineer

Discover verified Customer Support Engineer professionals ready to help your business grow.

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Customer Support SpecialistSenior Manager Customer SupportArea Inventory Coordinator Assistant Manager
LeadSigmaACERTUSBlockbuster Video Incorporated
University of Arkansas
Lee's Summit, MO

Creative, versatile, and multi-talented Customer Support Manager with a solid track record of boosting client satisfaction by developing contemporary and state-of-the-art solutions for over 14 years. Strong expertise in team leadership, customer service expertise, and problem-solving skills. Competent at understanding client requirements and creating an effective project plan for time-sensitive deliveries.

TOP SKILLS

Team leadershipCustomer service expertiseCrisis managementData analysis and reportingPerformance and productivity management
Senior Customer Service EngineerLead HVAC/R Installation Technician,HVAC/R TechnicianHVAC Engineer
Videojet TechnologiesBarnes Heating and AirComfort Systems USAUnited States Air Force
Hawaii Pacific UniversityCommunity College of the Air Force
Milford, Ohio

Prior active duty United States Air Force for 8 years in the Civil Engineering capacity as a Heating, Ventilation, Air Conditioning and Refrigeration Journeyman. Upon military separation enrolled in college and attended Hawaii Pacific University. Graduated within 36 months with honors including achieving the Dean list in my senior year. I am a personable and dedicated Field Service Engineer with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

TOP SKILLS

Extensive electrical/mechanical knowledgeCustomer serviceContract negotiationLeader in management & inventory systemsExpert at troubleshooting, design, testing, & diagnostics of varying electrical components
Senior Customer Service EngineerATM SupervisorLoss Prevention Supervisor & Geek Squad Technician
Diebold NixdorfLoomis Armored USBest Buy Inc
Colorado State University

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

TOP SKILLS

Sales supportUser trainingEquipment installationSystem maintenanceComputer diagnostics
Sr. Director of Customer SupportDirector of Customer Experience + SupportDirector of Podcast + Member RelationsEvent + Volunteer CoordinatorHealthcare Secretary + Office Coordinator
BiggerPockets, IncThinkLAIntermountain Healthcare
University of Utah
Anaconda, MT

Customer Support professional with 20 years of experience, including 10+ in leadership. Known for transforming service teams into growth drivers through AI automation, KPI optimization, and customer-centric innovation. I bring an empathetic, holistic approach with a strong emphasis on the voice of the customer. Proven track record in revenue retention, refund reduction, and scaling world-class support.

TOP SKILLS

Scalable customer support systemsRetention & revenue recoverySupport ai automation & process designRefund mitigation strategyKpi-driven leadership (csat, nps, frt)
Quality Engineer / Customer Quality SupervisorNAAGMProgram Quality LeadQuality Engineering SupervisorCorporate Quality EngineerQuality Engineer/LiaisonProject ManagerCustomer Quality Liaison
FLEXAGM AutomotiveChMLPGK Engineering Services, FaureciaScotts Supplier ServicesCold Heading CompanyIndustrial Partners GroupThe Noonan GroupScotts Supplier Services / Rimply, Chrysler S.H.A.P
AIAGQPAMott Community CollegeLapeer East High School
Hazel Park, MI

Result-driven Quality Engineer/Supervisor with 20+ years of experience in quality assurance, continuous improvement and creative problem solving in corporate, manufacturing, and distribution sites with first rate communication. Experience in 8D, PPAP, APQP, FMEA, ISO/IATF, with focus on customer quality satisfaction. Strong collaboration and leadership skills with track record of managing diverse cross-functional teams.

TOP SKILLS

Oem & tiered customer web platforms - gm supply power (gm spps, sqms, spoc, cost recovery), covisint, stellantis esupplierconnect, ford super gQuality assurance & control, ppap, apqp, fmea, 8d problem solving, root cause analysis, corrective/preventative actions, continuous improvementQms, iso/ts 16949On-site oem and tiered customer supportCross-functional team leadership
Customer Support Rep II, Revenue ProcessingSenior Quality Assurance SpecialistSourcing and Regional Account Manager
Vistra EnergyY- Not Promos
Metropolitan University - Criminal Justice
Forney, TX

Dynamic professional with strong work ethic and ability to multi-task to complete all assigned tasks and problem-solving. Excelled in enhancing customer support outcomes and quality assurance. Skilled in fostering teamwork and effective communication. Consistently contribute to positive work environments and cross-functional collaboration for continuous improvement.

TOP SKILLS

· ms office (excel, word, outlook, power point). knowledge on system platforms such as cxt, landpower, salesforce dynegy productions and bluenet. knowledge with reporting systems like sql and tethr· bilingual· problem solving
Packaging Engineer Systems and Processes/Operations SupportPackaging EngineerProduction AssemblerPackaging Engineer/Supervisor (Contract)Packaging Engineer (Contract)
GM CCAMSX InternationalGeneral Motors Flint AssemblyAmerican Specialty Cars Lansing Trim FacilityDelphi Saginaw Steering
Michigan State University
Davison, MI

Packaging engineer with 20 years of automotive experience in aftersales and production operations. Strong focus on continuous improvement and development of best practices resulting in increase of efficiency and throughput. Well-versed in manufacturing processes and providing forward thinking strategies to achieve today's industry demands.

TOP SKILLS

Sustainability knowledgeVendor relationship managementRegulatory compliance awarenessPackaging material testingContinuous improvement mindset
Customer Support SpecialistCustomer Service SpecialistBilingual Care Center Rep
Measure & MadeTrūAura BeautyBeautiControl, Inc.
MacArthur High School
Irving, TX

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Bilingual (spanish / english)Work ethicsEnthusiasticAdapt to change quicklyService and support
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