Hire Top Customer Support Engineer

Alexander Gonzalez

Professional with strong background in system support and IT infrastructure management. Skilled in troubleshooting, network configuration, and software deployment. Known for effective collaboration and adaptability, ensuring reliable performance and seamless integration of solutions. Highly valued for problem-solving abilities, communication skills, and results-driven approach.

Clifton Gaston

Experienced Microsoft Intune Engineer with 10+ years in Mobile Device Management (MDM), endpoint security, and enterprise mobility. Skilled in Microsoft Intune, VMware Workspace ONE, and Apple Business Manager, managing 50,000+ devices across Windows, macOS, iOS, and Android. Expertise in compliance policies, conditional access, Windows Autopilot, and cloud-based provisioning within Microsoft 365 and Azure AD environments. Proven ability to lead MDM migrations, troubleshoot complex device issues, and implement Zero Trust security models. Passionate about optimizing IT operations, improving compliance, and enhancing end-user experience. Seeking to leverage expertise in Intune and endpoint security to drive innovation in a dynamic enterprise environment.

Katrina Russell

Customer service professional prepared for role with history of delivering valuable solutions and support. Proficient in SAP, CRM, Salesforce, and D365, known for optimizing processes and enhancing system performance. Passionate about customer satisfaction, skilled in training and implementation, and adept at solving complex issues swiftly.

Jake Stark

Dynamic professional with extensive experience in system maintenance and customer education, notably with KLA+. Excelled in hardware troubleshooting and user training, enhancing operational efficiency and customer satisfaction. Proven track record in safety and escalation management, achieving significant improvements in service quality. Skilled in both technical and interpersonal communication, driving successful team and client outcomes. Conscientious Customer Support or Field Service Engineer with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Mark Robinson

Technical Support specialist with experience working in various fields such as technical support, implementations, development, activations, and teleconferencing. Experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Jeanette Johnson

Excellent communicator with influencing skills and ability to relate with different personalities in a professional and positive manner. Desires to work as Site Manager/Director of Community Services : bringing forth basic office machinery skills, organizational skills, attention to detail, and basic knowledge of some MS office applications. Also, a Certified Medical Administrative Specialist (AMT) since 10/11/2011.

Jean Ann Basuil

Knowledgeable and dedicated customer service professional with extensive experience in Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Brad Penny

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.