Hire Top Customer Support Engineer

Nicole Brown

Customer Service Specialist with 10+ years of experience in high-volume call centers and patient support roles, handling up to 100 calls daily. Proven expertise in HIPAA compliance, demographic and clinical data collection, and managing confidential patient information. Recognized for empathy, attention to detail, and accuracy, with advanced skills in dual-monitor navigation and data entry across CRM and healthcare applications. Highly proficient in Microsoft Office Suite and Google Workspace.

Christine Sanborn

Dynamic Market Research Analyst with a proven track record at Creative Karma Studio, adept at understanding consumer behavior and driving strategic insights. Skilled in market analysis and effective communication, I enhanced client satisfaction through actionable research findings, fostering data-driven decision-making and innovative solutions. Passionate about leveraging analytics to elevate customer experiences.

Franca Candela

Enthusiastic Senior Customer Service Representative with more than 30 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards. Consistently maximize satisfaction by offering every customer industry-leading service and support. Adaptable and responsive team player with unwavering dedication to retaining customers, boosting revenue, and resolving conflicts

Brittney Laster

Resourceful professional with over a decade in customer support and healthcare operations. Expertise in insurance verification and reimbursement processes within high-volume remote environments. Improved customer satisfaction and streamlined workflows while effectively resolving complex issues.

DeAnna Williams

I excel in client relationship building and leadership, significantly enhancing sales and customer service experiences. I am skilled in conflict resolution and effective planning, consistently delivering results beyond expectations. I am driven and compassionate, with robust skills in client support and empathy. I consider myself to be a dynamic professional with a proven track record developed at my current and previous job assignments, and adept in behavioral health interventions and guest relation.

Andrea Garner

Results-oriented team leader with extensive experience managing diverse teams and multiple projects. Expertise in communication, problem-solving, and motivation that enhances collaboration and drives success. Proven ability to train staff, improve customer satisfaction, and deliver high-quality service. Committed to continuous process improvement and quality assurance in fast-paced environments.

William Heidel

Dynamic and creative IT professional located in the NYC area with over 20 years of experience in the IT field on the staffing, healthcare, education, and IT outsourcing industries. Looking for new challenges, learning new technologies. Resourceful with exceptional insight and knowledge of Operating systems LAN/WAN environment. Experience includes System Administration Active Directory, IT Specialist, and Desktop team lead. Proactive and hardworking team player with focused mentality and rigorous approach.

Erin White

Dedicated and results-driven professional with a strong passion for helping others, eager to leverage expertise in IT support, customer service, advocacy, clerical work, and human resources to create a positive impact within the organization. Recognized for exceptional time management and problem-solving abilities, coupled with a reliable and adaptable nature that facilitates quick learning and skill application. Committed to driving team success and contributing to organizational growth through proactive engagement and a solutions-oriented mindset. Enthusiastic about supporting the company’s mission while fostering collaborative relationships.