Hire Top Customer Support Engineer

Ricardo Hadjar

Results-oriented Senior IT Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Kara Paul

Highly accomplished and results-driven professional with over two decades of progressive experience in customer service and sales operations, seeking to leverage a successful career in current role as Director of Wholesale Customer Service/Sales Support to secure a challenging executive position where I can make a strategic impact and drive operational excellence. Eager to bring my expertise to small innovative companies and brands.

BRYANT LENOIR

Dynamic Technical Support Engineer with a proven track record of leveraging internal and external relationships to resolve complex issues effectively. Expertise in collaborating with vendors, colleagues, and stakeholders to enhance ticket response times and overall service quality. A commitment to combining technical knowledge with strong interpersonal skills ensures the delivery of exceptional support experiences. Passionate about driving continuous improvement through teamwork and strategic partnerships.

Shawn Gibbs

Dynamic Customer Support Specialist with a proven track record at Charter Spectrum, excelling in problem-solving and technical troubleshooting. Recognized for enhancing customer satisfaction through empathetic communication and effective issue resolution. Skilled in CRM and committed to fostering strong client relationships, ensuring repeat business and positive feedback. Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.

Susie Pope

I aim to provide my people skills and service to the ones that I come in contact with throughout the course of my employment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Jenifer Crespo

Proven track record in enhancing customer satisfaction and streamlining executive operations, evidenced by my tenure at Winn Dixie. Expert in Microsoft Office and exceptional in interpersonal communication, I excel in transforming challenges into solutions, achieving results through attention to detail and collaborative teamwork.

Kenneth Bass

SUMMARY * Technical Support Specialist highly skilled at software installation including upgrades, updates, and hardware troubleshooting, upgrading, and replacement. * Experienced with all major Microsoft Windows operating systems including Windows 7, 8/8.1, 10, Server 2008/2008 R2, 2012, 2012 R2 and Server 2016. * Specialize in virus removal and performance tweaks. * Experienced with Office 365 set up, maintenance, administration, and troubleshooting. * Experienced in Active Directory. * Working knowledge of Mac OSX. * Experienced in supporting Executive and C-level managers including lawyers and legal staff * Committed to resolving computer problems in a timely and thorough manner to maintain uptime. * Recipient of multiple recognitions for hard work, diligence, and flexibility. * Willing to work weekends and holidays. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Temeshia Riley

Seasoned Sr. Customer Support Associate with over 20 years of experience with a strong background in customer service, mentoring, and escalation management. Skilled in guiding peers, supporting new hires, and tracking complex account issues through completion. Brings a calm, organized approach to customer needs and team support.