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Computer User Support Specialists
Customer Support Engineer

Hire Top Customer Support Engineer

Discover verified Customer Support Engineer professionals ready to help your business grow.

5933 Results

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GERALD S SCHMIDT

Customer Engineer III

NCR Corporation

Shoreline Community College

Selah, WA

Dynamic IT professional with over 20 years of experience, recognized for reliability and punctuality in fast-paced environments. Proven ability to work independently while effectively managing short- and long-term goals. Expertise in customer engineering, with a strong track record of troubleshooting technical issues and delivering efficient solutions that enhance user satisfaction and operational efficiency. Skilled in customer support and technical problem-solving, leveraging comprehensive knowledge of customer interactions and issue resolution to drive success.

TOP SKILLS

A+ certificationNetwork+ certificationCisco service certificationNetwork configurationRemote support

PRISCILLA CALVIN

Customer Support ManagerOffice AdministratorMortgage Servicing Specialist IICustomer Service & Sales Administrator/Office ManagerCocktail WaitressSales AssociateDirector of Client ServicesLead Body Artist

KSLP, LLCWCM Manufacturing LLC & Capmatic AmericaNew American FundingCROC/Turbo Ion, Inc.Campus BilliardsPayless ShoesourceShatford LawKaman's Art Shoppes, Inc.

Arizona State UniversityCalvary Chapel High School

Buena Park, CA

Goal-oriented professional with proven experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Able to adapt in any environment and enjoys learning new tasks, overcoming challenges, and supporting other team members.

TOP SKILLS

Microsoft office and word proficientClient relationship buildingDemonstrated management skillsExcellent customer service skillsProfessional phone etiquette

Chris L. Lagemann

Senior Support EngineerSenior Product Support Specialist – Development/Third Level SupportSystems Administrator / Customer SupportTechnical Analyst / Network Operating Systems

Blue Yonder SoftwareInfor (Formerly SalesLogix)Foodchain, Inc.Sprint Corporation

Maricopa Community CollegeITT Technical InstituteNew Horizons Training Center

Chandler, Usa

Senior level Technical and Product Support Analyst with extensive experience in Technical Support, Quality Assurance, SAAS, Software Integration and Troubleshooting. Experiences include development support using Microsoft Visual Studio, C#, Javascript as well as Tier 3 support, defect reproduction and submitting and knowledge base article creation and editing. Seasoned Support Engineer well-versed in supporting users and troubleshooting common problems. Versatile professional bringing remarkable understanding of operations and resilient nature focused on finding root causes and making permanent improvements. Offering many years of experience working in high-pressure environments to address customer concerns and questions. Customer and peer recognized for customer service excellence receiving numerous positive customer experience reviews from customers inclusing Chevron, Sheetz and Speedway. Knowledgebase certified - Recognized for the ability to create knowledgebase articles with clear and concise steps to resolve issues. Proven team player - Collaberated with peers and management during "system down" critical customer issues.

TOP SKILLS

Cloud solutions and microsoft azureSoftware integration and application supportTechnical troubleshooting and incident resolutionNetwork administration and system configurationCustomer relationship management and support

Vonita Brown

<ul><li>Manage high-volume data input and verification for operational workflows using internal systems and Microsoft Office tools.</li><li>Maintain accurate customer records and support audit readiness through clean, well-organized documentation.</li><li>Identify and correct data inconsistencies, ensuring timely updates and system integrity.</li><li>Collaborate with cross-functional teams to support process improvements and documentation initiatives.</li></ul><ul><li>Oversaw compliance and safety procedures for over 100 clients in a secure residential facility.</li><li>Maintained real-time location logs and performed perimeter checks to ensure facility rules were followed.</li><li>Used radio communications and computer systems for door control and activity tracking.</li><li>Documented incidents and coordinated with internal teams for incident response and reporting.</li></ul><ul><li>Provided operational and administrative support by managing large sets of health and financial data.</li><li>Verified billing and healthcare documentation, ensuring accuracy and compliance with internal standards.</li><li>Supported team productivity through independent task management and communication across departments.</li></ul><ul><li>Led city field crews during seasonal projects, including landscaping and logistics coordination.</li><li>Drove city vehicles while following mapped routes and logging destinations for reporting purposes.</li></ul><ul><li>Managed a multi-line phone system, routed calls, and maintained communication with staff.</li><li>Created spreadsheets, memos, flyers, and event materials using Microsoft Office tools.</li><li>Supported tutoring site operations and coordinated schedules and documentation.</li></ul><ul><li>Entered and verified complex alphanumeric data from source documents.</li><li>Used on-screen prompts and manual cross-checking to detect and correct errors.</li></ul><ul><li>Prepared files and records, scheduled appointments, and handled general office communications.</li><li>Assisted with correspondence and maintained a professional office environment.</li></ul><ul><li>Supported workforce placement for unhoused individuals by coordinating with local businesses.</li><li>Maintained detailed logs of outreach and successful job placements.</li></ul>

PNC BankOriana House Inc.US Tech Solutions Inc. (Contractor at PNC Bank)City of ClevelandPresent4KIDS Leadership Endowment FoundationCuyahoga County Recorder’s OfficeOffice of Councilman K. Conwell (City Hall)Community Hiring Hall

University of Phoenix

South Euclid

Professional with significant experience in data entry, operations analysis, and administrative support. Demonstrates strong attention to detail and organizational skills. Proven track record of managing high-volume information with precision and efficiency in fast-paced environments. Proficient in process documentation, internal coordination, and utilizing software tools (Excel, Access, Outlook) to ensure efficient operational workflows. Recognized for a consistent work ethic, capacity to work independently, and attention to detail.

TOP SKILLS

Process optimizationTeam coordinationCommunication and reportingSecurity and compliance

David Grady

<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul><ul><li>Deliver excellent service to guest.</li><li>Help keep the Target brand experience consistent, positive and welcoming.</li><li>Make a difference by responding quickly and responsively to guest and team member need.</li><li>Promoted to Electronics Department within 3 months.</li></ul><ul><li>Troubleshoot software and hardware issues, computer and printer related.</li><li>Provides sales and service for customers that best fit their needs.</li><li>Create documents and tutorials to help improve the team for better success.</li><li>Supports IPG at times in “Floor Support” role to assist advanced issues.</li><li>Presented with Most Valuable Agent Award for my dedication to my team.</li><li>Presented with Great Leadership Award for taking initiative.</li><li>Earned Putting Customers First Certificate.</li></ul><ul><li>Service loans for our valued customers.</li><li>Analyze customer accounts.</li><li>Process mortgage payments.</li></ul><ul><li>Assist customers with retail sales.</li><li>Coordinate seasonal floor plans related to the season.</li><li>Responsible for merchandise inventory and organization.</li></ul><ul><li>Promoted to maintenance from cook position within 6 months.</li><li>Responsible for store appearance to provide professional look for customers.</li><li>Assisted with employee scheduling calendar.</li></ul>

Virco ManufacturingTargetHewlett-PackardICTWal-MartMcDonald's

Phoenix, AZNewport, AR

Conway, AR

Dynamic IT Support Specialist with extensive experience at Virco Manufacturing, excelling in hardware troubleshooting and customer service. Recognized for outstanding contributions, including SAP reporting and effective team collaboration. Proven ability to enhance user experience through proactive support and innovative solutions, ensuring seamless operations and high satisfaction levels.

TOP SKILLS

Technical supportHardware troubleshootingSoftware installationNetwork configurationHelp desk support

Randall Brown

Customer EngineerForeman ElectricianElectrical Foreman

VertivMidland Industrial ServicesMarathon Electric

Electrical School

Alexander City

Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.

TOP SKILLS

Electrical schematicsResidential wiringElectrical diagnosticsInstallation schedulingElectrical school(certificate obtained)

Miri Olinka Chester

Patient Customer Support RepresentativePatient Services Inbound RepresentativeBUSINESS CREDIT COORDINATORCoordinator Financial ServicesCoordinator Financial ServicesSr Financial Services

LabCorpBioTelemetry IncVerizon Wireless

Columbia College

Schaumburg, IL

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and investigative skills, excellent time management and problem-solving skills.

TOP SKILLS

Customer serviceTechnical supportSalesforceData entryMicrosoft word

Lynette Whidden

Customer Support ManagerFinancial Software SupportDirector of Finance

OpenGovStw Inc.City Of Kennedale

DeVry University

Azle, TX

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing software support to users and developing and implementing technical solutions. Organized and dependable with a positive attitude.

TOP SKILLS

Cloud technologiesIssue triagingCustomer support and educationCustomer implementation supportPayroll management

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