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Hire Top Customer Support Engineer

Discover verified Customer Support Engineer professionals ready to help your business grow.

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Customer Support SpecialistCustomer Service RepresentativeTech Support
SitelClientlogic (sitel)
Shoals Community College
Haleyville, AL

Dedicated PRA with more then 10 years of experience assisting customers of various backgrounds with regular and advanced issues to improve support and enhance customer loyalty. Logical professional practiced in using analytical problem-solving and critical-thinking skills.

TOP SKILLS

Customer retention strategiesIssue and complaint resolutionUnderstanding customer needsCall documentationTroubleshooting network issues
Customer Support ProfessionalIntake LegalIntake LegalCustomer-Service ClerkCustmer Service/Intake CallsCustomer Service/Inside SalesFront Desk AgentOffice AssistantCustomer Service Call Center RepresentativeCorporate Product ManagerCustomer Service
Tort Intake ProfessionalsWheeler LawLa Liga Defensora/United Law FirmPinnacle TravelInjury SolutionsWestern DentalBig Pacific Natural StoneSusan's Cleaning ServicePacific Care/Secure HorizonsAvnet Distribution ElectronicsAvnet Electronics
West La CollegeAcademy Pacific Business College Hollywood Ca
Phoenix, AZ

An interesting position with a growing company Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

TOP SKILLS

Exceptional communication skillsMs windows proficientQuick learnerCreative problem solverTook payments and made payment arrangements
Sales and Technical Support EngineerMgr. Enterprise Engineering CommercialSenior Sales EngineerSenior Systems EngineerEnterprise Level Systems EngineerGroup Manager - Technical ServicesSales Engineer/Eastern Regional Training & Education ManagerSenior Applications Engineer - Network SpecialistSenior Applications Engineer
Geutebruck USA Inc.ADT Commercial, Inc. (dba Everon LLC)Razberi Technologies, Inc.Panasonic - PSCNASecureWatch 24 (SW24)Samsung Techwin America, Inc.On-Net Surveillance Systems, Inc. (ONSSI)Tyco - American DynamicsDVTEL Incorporated
SUNY Institute of Technology
Jacksonville, FL

Dynamic professional with a robust background in technical sales and support, specializing in innovative solutions for complex security systems. Proven track record of effective collaboration with cross-functional teams to implement tailored solutions, supported by certifications including CompTIA Network+ and Security+. Committed to leveraging extensive expertise in a Sales Engineer role to drive business growth and enhance client satisfaction. Passionate about utilizing technical acumen and sales proficiency to meet client needs and exceed expectations.

TOP SKILLS

Comptia network+ certifiedComptia security+ certifiedIpvm access control certifiedSalto access control certifiedSalto access control certified pro
Senior Customer Support EngineerCustomer Support Team LeadProduct Support EngineerFacilities SpecialistOperations Manager
Fair Isaac Corp (FICO)Prevail Corp
Lyndon State College
Sterling, VA

Dynamic Salesforce-focused Customer Support Engineer with over 15 years of experience delivering exceptional customer support while leveraging the Salesforce ecosystem to enhance operational efficiency and drive customer success. Proficient in Lead and Opportunity Management, Service Cloud, and the development of advanced reports and dashboards to monitor and improve performance metrics. Demonstrated ability to lead technical teams, automate workflows, and effectively resolve complex system issues within enterprise environments, ensuring seamless operations and high levels of customer satisfaction. Committed to leveraging expertise to contribute to organizational growth and innovation.

TOP SKILLS

Salesforce expertise: lead & opportunity management, service cloud, reports & dashboards, customer success management, user access/permissions, data uploads/downloads.Software & platforms: salesforce, okta, jira, servicenow, oracle, flexnet, sap.Technical proficiencies: system configuration, incident & escalation management, remote support, technical troubleshooting, software patching, documentation & reporting.Network troubleshootingOn-site support
Logistics Technician / Logistics Team Lead / Logistics Manager L4 / Global Logistics Support EngineerLogistics Specialist / Mechanical Assembler / Calibration Technician
Amazon Web Services (AWS)Hunter Associate Laboratories Inc.
Northern Virginia Community CollegeOakton High school
Leesburg, VA

Accomplished logistics operations leader with over 11 years of progressive experience at AWS, advancing from on-site data center support to Global Logistics Support Engineer. Proven track record of driving operational excellence across regional and global data center operations, complemented by the ability to build high-performing teams and maintain exceptional customer relationships. Expertise encompasses the full spectrum of data center operations, including hands-on support, team leadership, and strategic oversight, along with expert-level knowledge of electrical tools and advanced maintenance skills for complex technical systems. Currently supporting global logistics operations across all operational data centers, leveraging comprehensive operational experience to deliver measurable results on an international scale.

TOP SKILLS

Supply chain coordinationSkilled in utilizing excel, asana, quicksight, and tableau for analysis and reportingInternational logistics managementGuiding professional developmentInventory control processes
Customer Support RepresentativeAddiction Recovery Coach
You Turn LLC
Utah State UniversityUniversity of Utah
Fairview, Utah

Passionate coach dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Driven Customer Support Representative with over 13 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.

TOP SKILLS

Complaint handlingData managementProblem-solvingTeamwork and collaborationUser support
Customer Support Team LeadLoan Process AssociateBilling Specialist
Citizens Energy GroupFreedom MortgageIUH
Marian College
Indianapolis, IN

Proactive Customer Support Team Lead with extensive experience in loan processing and billing. Enhanced customer satisfaction by resolving complex issues, streamlining processes, and implementing effective escalation procedures. Skilled in client relationship building, regulatory compliance, and accurate billing, bringing a strong focus on problem-solving and operational efficiency.

TOP SKILLS

Client relationship buildingCustomer relationsTraining and coachingCustomer serviceProblem-solving
Customer Support SpecialistFoster Care ProviderCase ManagerInternshipCase Manager
Phoenix Resource CenterDepartment Of Family And Children ServicesHighland Rivers HealthTransitions Hospice CareUHS Pruitt Source
Georgia Northwestern Technical CollegeAshford UniversityWalden University
Cartersville, GA

Diligent Case Management skilled at listening to customers, exceeding productivity targets, and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in e very interaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Seasoned Customer Support Specialist offering many years of experience of taking on challenging customer needs and promptly solving problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Motivated and experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Organizational skillsTracking and documentationResponding to difficult customersUnderstanding customer needsUpbeat and positive personality
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