Hire Top Customer Support Engineer

Michael Shedd

Dynamic professional with extensive experience in billing operations and client account management. Proven track record of optimizing quote to cash processes, improving revenue support, and ensuring accurate, timely billing. Demonstrated ability to pivot quickly, learn new systems and processes, and obtain insurance licensing while developing strong insurance account management expertise. Highly skilled in CRM systems and cross functional collaboration, consistently driving client satisfaction and operational excellence in high volume environments.

Andrea Carter

Experienced customer service professional with 23+ years of experience working with healthcare businesses. Well-versed in responding to requests with friendly and knowledgeable support. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detail-oriented Customer Service professional bringing 23+ years of experience addressing customer inquiries and resolving issues with efficiency. Personable and self-motivated.

Hanna Perez

Customer-focused administrative and operations support professional with H-E-B experience supporting store partners, leaders, and customers through clear email communication and timely follow-up. Handles internal tools, digital systems, and issue resolution with strong organization, accurate recordkeeping, and dependable coordination across multiple requests.

ROCHONDA D. BROWN

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

KENNETH LEWIS

Results-driven IT Systems Administrator with over 15 years of progressive experience in enterprise IT support, systems administration, and Microsoft 365 cloud technologies within complex Department of Defense environments. Proven expertise in Microsoft 365 administration—including Exchange Online, Microsoft Teams, Intune, SCCM (MECM), and Azure AD (Entra ID)—to optimize performance, ensure compliance, and secure hybrid infrastructures. Known for exceptional troubleshooting, technical documentation, and collaboration across multidisciplinary teams to deliver secure, efficient, and scalable solutions.

JASON H Drachman

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Lester Rice

Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, and problem-solving. Known for reliability and results-driven approach, ensuring high standards are consistently met.

Dustin Beutler

Hardworking and passionate job seeker with strong organizational skills eager to secure a full time position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. Productive Material Handler offering 23 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance. Resourceful worker with years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.