Hire Top Customer Support Engineer

Janel Gupton

Dedicated customer support professional with extensive experience in store management and operations. Well-versed in recruiting and developing talent, creating effective customer engagement, and utilizing marketing strategies and commercial information to maximize business. Proactive customer experience advisor, with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line chat and email systems, taking orders and updating documentation.

Brenda Cordova

Customer Support Supervisor with a proven track record at Republic Services, excelling in training and coaching teams to enhance customer relations. Skilled in policy enforcement and inter-department collaboration, I effectively motivated staff to achieve high performance, and exceptional customer education.

Brent Sweeney

Results-oriented IT expert with over 8 years of experience in infrastructure management, systems operations, and leadership in enterprise and military environments. Proven track record of managing IT staff, overseeing major infrastructure projects, and optimizing systems performance and security. Skilled in Fortinet firewall, Active Directory, PowerShell automation, and network operations. Recognized for mentoring teams, troubleshooting complex technical issues, and delivering reliable IT services in high-pressure settings.

Alina Barnwell

Highly motivated and detail-oriented professional with a proven track record in client management, data analysis, and project coordination. Possesses strong communication and organizational skills, coupled with a deep understanding of sustainability principles gained through academic study and practical experience.

NICOLE A. MERCADO

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Domenico Rinaldi

Charismatic professional with expertise in customer support, and accounts receivable. Dedicated to delivering exceptional service and managing financial transactions with precision and efficiency. Reliably resolves inquiries expeditiously and maintains positive relationships. Skilled in handling accounts receivable and payable processes to ensure timely payments and reconciliations. Strong problem-solving skills with a focus on process improvement and streamlining workflows. A proactive team player with excellent communication and time management abilities, dedicated to delivering high-quality results in fast-paced environments.

Jocabet Urena

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Proficient in utilizing technology platforms and software to enhance productivity. Passionate about always looking to better myself in a workspace and with family/friends.

Samardeep Gill

Service-oriented professional with 5+ years of experience in customer service environment (IT Support and Call Centre), where responsible for talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns and issues. Offered strong computer skills in Word, Excel, Outlook and other web-based applications and able to communicate effectively with great attention to detail, while multitasking juggling multiple tasks at the same time. Able to think critically and analytically to solve the problems where priority is always making customers happy.