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Hire Top Customer Support Engineer

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Customer Support Manager (HOLOGIC)Engineer- Servicing & Maintenance
TRIVITRON HEALTHCARE PVT LTDESAOTE INDIA (NS) LIMITED
Anna University
Chennai

Dynamic professional with extensive experience in customer support and servicing medical imaging equipment at TRIVITRON HEALTHCARE PVT LTD. Proven track record of enhancing operational efficiency through effective troubleshooting and maintenance. Expertise in multitasking and delivering presentations, consistently achieving high-quality service standards in fast-paced environments.

TOP SKILLS

PresentationHandling service teamOrganizationalMultitaskerHigher work culture
IT Support EngineerConfiguration TechnicianFulfillment AssociateMaterial Handler SpecialistPackerSalefloor/Cashier/Backroom/FlowNA
Impact NetworkingCDWAmazon FulfillmentRexam Healthcare / NemeraStaffing NetworkTargetPeople's Choice Family Fun Center
College of Lake CountyZion Benton Township High SchoolZion Benton Township Highschool
Beach Park, IL

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Technology-inclined professional that possesses strong troubleshooting capabilities. Experienced in providing desktop, network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

TOP SKILLS

Mac systemsDesktop supportTechnical supportWindows 10User credential management
Tier 2 Technical Support EngineerTier 2 VOIP Network Support RepresentativeQuality Exceptions AnalystCustomer Service Technical Support
Xtel CommunicationsMomentum Telecom Inc.DecisionOneComcast Technology Solutions
DeVry University
Philadelphia, PA

Accomplished Tier 2 Technical Support Engineer skilled in diagnosing and resolving complex technical issues, consistently achieving high customer satisfaction ratings. Demonstrates strong analytical capabilities and effective communication, with a proven history of quickly adapting to new technologies. Notable achievements include improving operational efficiencies through the identification of recurring issues and the implementation of targeted solutions. Aiming to leverage expertise in enhancing technical support processes and enriching user experiences.

TOP SKILLS

Security protocolsApplication supportTicketing systemsVoip supportIncident management
Customer Support Executive - Credit AgricoleBusiness Analyst - HSBCTrilingual SecretaryFrench Teacher
Tata Consultancy ServicesKavita Garg Langues et Culture De L'Inde, ParisSV Public School, Jaipur
University of Rajasthan
Jaipur

Experienced Hindi Teacher adept at developing educational resources and collaborating with technical teams. Skilled in proofreading, translation, and delivering engaging learning experiences.

TOP SKILLS

Bilingual communicationTeaching strategiesScrum processesOnline instructionBasic sql and python
Customer Solutions EngineerIntegrated Operations Center Support EngineerIntegrated Operations Center AnalystUndergraduate Teaching AssistantTechnical Support Representative / NTTIT TECHNICIANSOCIAL MEDIA CONSULTANT / EgyptUndergraduate Teaching AssistantIT TECHNICIAN
DynatraceNTTOakland Community CollegeNALa Marsa CuisinePagesTanta University
University of The CumberlandsOakland Community CollegeTanta University
Farmington, MI

A master degree graduate offering a wealth of talent in the development and implementation of educational technology tools and applications in the classroom. In-depth knowledge of Computer Science, Information Technology, Cybersecurity, and Digital Forensics; adept in creative teaching strategies that fully engage students in the learning process. Deeply invested in achieving tenure through administrative service, committee contributions, and an accomplishment-oriented approach to teaching.

TOP SKILLS

Threat intelligence/threat hunting ,qradar, dlp, encryption, email security, hids/nids ,symantec edr, rsa security console, duo admin console, pulse secure, windows server: active directoryFundamentals of linux, basics of java,Vpn, vlan, acl, dmzDhcp, nat, tcp/ip, pos, ssl, voip, ethernet, wan, lan, windows serverSkills
Technical Support EngineerTechnical Support EngineerCyber Threat Intelligence ResearcherQA & IT SpecialistSystem & Helpdesk Technician
WipelotThriveDXIntel 471Ceedo TechnologiesBezeq International
HackerUSela College
Or Yehuda

Dynamic cybersecurity and IT infrastructure professional with over 14 years of expertise in threat intelligence, penetration testing, network security, and IT system administration. Proven ability to enhance security measures and optimize system performance within enterprise environments across Israel and Turkey. Proficient in Docker, Linux/Windows environments, SQL Server, and advanced cybersecurity threat mitigation strategies, with multilingual capabilities in Hebrew, Turkish, and English to facilitate effective communication in diverse settings. Flexible Technical Support Engineer with 10 years of experience, recognized for swiftly resolving downtime issues and integrating new hardware components to ensure uninterrupted operations.

TOP SKILLS

Cybersecurity: threat intelligence, penetration testing, malware analysis, osint, siem, edr toolsSystem administration: active directory, gpo, dns, dhcp, exchange, ms sqlNetworking: vpn, vlan, routing, switching, pfsenseVirtualization: vmware esx, microsoft hyper-v, citrix xencenter
Inbound Customer Support AssociateCustomer Support AssociateEarly Childhood EducatorCustomer Support AssociateJunior Research Analyst
TechMahindraBrickworks- Bristile RoofingRandstad EducationSijag Pty LtdKnow Qwest Services (E-Commerce)
Goanna Education (ACS)VICSEG New Futures InstituteJawaharlal Nehru Technological University
Epping, Vic

Experienced customer support professional with a Diploma of IT, blending technical proficiency with exceptional interpersonal abilities. Known for delivering outstanding customer service, adeptly resolving inquiries with efficiency and courtesy. Skilled in utilizing diverse customer service software to ensure satisfaction. Committed to ongoing learning and professional growth, poised to contribute technical expertise to achieve organizational objectives.

TOP SKILLS

Front-end/back-end programming- html5, css3, php, javascript, node js, c.Database - mysql, mariadb.Version control systems- github.Worked on salesforce, natama, siebel, bat, cat, citrix, amazon vdi, ms office, maximize and jde software.
Technical Support EngineerCommunity Manager - Clothing StoreKenisha.Senior QA EngineerJunior Java Developer.Cibersecurity Specialist.
SERTRACENSandra De ChowdhurySystems Out of the Box.Emprendimientos Mundiales.
INSTITUTO TÉCNICO RICALDONEUNIVERSIDAD FRANCISCO GAVIDIAALURA LATAMSECRETARY OF INNOVATION OF THE PRESIDENCY OF EL SALVADORUNIVERSIDAD DE EL SALVADOR
Colonia Libertad Final Avenida Aguiilares #340San Salvador, San Salvador

Senior Computer Science Engineer specialized in Cybersecurity and Quality Assurance, with extensive experience designing, implementing, and securing complex systems across diverse environments. Currently completing a Master’s degree in Cybersecurity, strengthening an already solid foundation with advanced, up-to-date knowledge. Demonstrates a strong ability to identify vulnerabilities, harden infrastructures, and define robust testing strategies that ensure reliability, compliance, and performance. Highly driven by continuous learning and real-world experience, constantly seeking new challenges to deepen expertise. Enjoys solving complex problems, turning ambiguity into clear, actionable solutions, and collaborating with cross-functional teams to deliver secure, high-quality software aligned with business objectives.

TOP SKILLS

I have advanced proficiency in office software, including libreoffice and other similar tools. i have 3 years of experience developing using java technology, and i also have basic experience in php, c, c++, c#, and python with django framework.Knowledge of android mobile development technologies using the kotlin language.Experience in projects using java, css, js, json, jpa, hibernate, ajax, spring boot 3 and apache camel technologies.
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