Hire Top Customer Support Engineer

Karneeswaran Kumaresh

About 15 years of experience in Customer Service. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Sheikh Majid Munir

Experienced Senior Network Support Engineer with deep understanding of network systems and infrastructures. Specialize in designing network infrastructures, implementing security protocols and managing cloud-based services. Possess strong skills in diagnosing, troubleshooting, and resolving technical issues while ensuring optimal network performance. Ability to manage complex projects, implement strategic solutions, and lead cross-functional teams. Previous work has consistently resulted in improved efficiency, reliability, and overall system performance.

Fazline Bruintjies

Well-qualified Customer Support Agent proficient in handling routes and promoting positive customer experiences at each location. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business needs. Skilled in coordinating documentation and working to meet customer and company's needs.

SIVAKUMAR MANOHARAN

A dedicated professional with expertise in software installation and upgrades, Microsoft Office suite proficiency, and ERP systems. Demonstrates strong leadership potential and a focus on quality assurance. Skilled in issue prioritisation, ticketing system navigation, and hardware troubleshooting. Familiar with various operating systems, aiming to leverage these skills to enhance organisational efficiency and drive technological advancements.

Vivekanandan Sivakumar

Experienced IT professional with expertise in helpdesk management, remote support, and service level agreement adherence. Proficient in ITIL practices, database management, and Jira with Agile methodologies, ensuring efficient ticket resolution and proactive issue identification. Skilled in cross-functional collaboration and analytical thinking, delivering seamless user support with patience and precision. Dedicated to optimising IT operations while fostering a user-centric approach to problem-solving.

Shrinivas Shirnewar

Results-driven Controls Engineer with 9 years of experience in designing and testing control systems. Utilizes a creative and analytical approach to drive continuous process improvement. Highly skilled at problem identification and solution offering for seamless operations. Experienced in project management and consultancy support. Proficient in Rockwell (Allen Bradley), Mitsubishi, Siemens PLC/HMI/SCADA development, and Cisco Certified Network Associate. Keen interest in ICS Security.

Ali Helu

Accomplished professional with expertise in program implementation, competitive intelligence, and collaborative innovation. Demonstrates strong technological proficiency and innovative problem-solving skills. Adept at industry trend analysis, lifecycle product processes, and data analysis. Proven track record in project KPI management and research methodologies. Committed to driving success through constructive criticism and continuous improvement.

Jeevan Komban

With 9+ years of maintenance experience, including my current position as a Technical Engineer Customer Support at Finastra, I have developed expertise in troubleshooting and diagnosing NCR equipment and software. Demonstrating a strong work ethic and a passion for delivering exceptional service, I am now eager to leverage my extensive knowledge of hand and power tools to bring immediate value to the company in the positions of Product Engineer, Software Consultant, and Technical Engineer Customer Support.