Hire Top Customer Service Technician

Crystal Cole

Experienced insurance operations and agency services professional with 25+ years in the life insurance industry specializing in agency support, underwriting coordination, customer service, onboarding, compliance processing, and case management. Proven ability to manage high-volume operations, resolve escalated issues, support agents through the application lifecycle, and improve operational efficiency. Strong background in life insurance processing, agent services, auditing, policy administration, and cross-functional collaboration.

Shiera Nadine Mores

Dynamic Customer Service Representative with a proven track record in conflict resolution and customer loyalty enhancement. Expertise in active listening and adaptability drives sales growth and improves overall user experience.

DAWANNA D. CALAHAN

Professional with experience in customer service, prepared to enhance client satisfaction and operational efficiency. Skilled in managing front desk operations, handling inquiries, and resolving issues promptly. Strong focus on team collaboration and adaptability to changing needs. Reliable communicator with positive attitude, adept in using multi-line phone systems, scheduling, and data entry.

Fabiola Guevara

Results-driven bilingual sales, customer service, and operations professional with more than 20 years of experience supporting business growth through exceptional customer service, sales support, administrative management, and relationship building. Proven ability to manage customer accounts, oversee complex transactions, negotiate pricing with vendors, coordinate inventory and operational activities, and maintain accurate business records. Recognized for building client trust, identifying sales opportunities, resolving issues efficiently, and delivering outstanding customer experiences in fast-paced environments. Highly skilled in cash and transaction accuracy, inventory coordination, consultative selling, order management, vendor relations, problem-solving, and team collaboration. Proficient in QuickBooks and Microsoft Office Suite, with a strong commitment to operational excellence, profitability, and customer satisfaction. Fluent in English and Spanish.

Andy Scott

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Brenda Garcia

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Cynthia Canady

Experienced administrative and customer service professional with a strong background in banking, tax preparation, office management, and client relations. Proven ability to provide exceptional customer service, manage confidential financial information, maintain accurate records, and support daily business operations. Skilled in communication, organization, multitasking, and working effectively with diverse clients.

Jared Karja

Results-driven Operations Professional with expertise in service and warehouse management. Mentored junior staff and streamlined processes, leading to improved customer satisfaction and enhanced team productivity. Managed sales initiatives through strategic planning, boosting sales growth and fostering strong customer relations.