Hi my name is Hannah Freire! I am a hardworking and reliable college student who enjoys working with people and finding new ways to enhance the work environment I am part of. I love to learn and challenge myself to grow in areas I may not be as strong. I find joy in completing tasks that are given to me and strive to bring a positive attitude in everything I do. Thank you for taking the time to review my resume and the opportunity to contribute to the Highlands College Community.
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Bilingual (English/Spanish) Customer Service Representative with over 2 years of experience in high-volume call center environments. Skilled in resolving complex customer issues, navigating multiple systems, and delivering personalized service with professionalism and efficiency. Recognized for strong communication, attention to detail, multitasking, and consistently exceeding performance goals.
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Dedicated customer service representative with proven skills in conflict resolution, data entry accuracy, and effective communication. Committed to enhancing customer satisfaction and optimizing service procedures. Results-driven customer service professional with expertise in managing customer inquiries and resolving complaints. Skilled in maintaining accurate records and collaborating with teams to optimize service delivery, ensuring a positive customer experience.
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Results-driven Field Brand Ambassador with over 10 years of experience enhancing revenue growth in Southern California. Managed a network of retail partners across multiple counties, consistently achieving top sales performance. Cultivated long-term brand loyalty through strategic support and product education. Expertise in B2B sales, market intelligence, trade show representation, and compliant marketing to adult audiences.
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Dedicated customer service professional with strong complaint resolution and transaction processing skills. Committed to enhancing customer experiences and fostering relationships.
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Customer service leader with a background in guest satisfaction, staff training, and daily operations support. Brings strong customer relations skills, clear communication, and a steady approach to coordinating service teams, resolving concerns, and helping maintain smooth, efficient workflows.
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Reliable service work across cleaning, kitchen support, and customer service reflects a strong work ethic and consistent follow-through. Quick adaptation, clear communication, and careful task completion help maintain clean spaces, meet deadlines, and support customer needs.
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Customer service professional with experience supporting customers by phone and in person, resolving questions, handling returns, and using POS systems. Background includes team coordination, account support, and clear communication to improve satisfaction in busy service settings.
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