Hire Top Customer Service Engineer

KEITH MACKENZIE

Customer Service Contractor handling 41–60 inbound calls per day for loan servicing, withdrawals, demographic updates, terminations, and tax details. Routes complex issues through escalation procedures while protecting client information and keeping call documentation accurate. Brings calm, policy-based service to fast-paced contact center work.

Judy Kee

Experienced customer service representative with a strong record in customer relationship management, conflict resolution, and data entry. Skilled at solving complex issues, maintaining accurate records, ordering, returns and delivering professional support that improves customer satisfaction.

Janine Burris

Detail-oriented Customer Service Specialist with expertise in client communication, administrative support, and case file management. Proven ability to organize meetings and manage confidential information effectively.

DAWANNA D. CALAHAN

Professional with experience in customer service, prepared to enhance client satisfaction and operational efficiency. Skilled in managing front desk operations, handling inquiries, and resolving issues promptly. Strong focus on team collaboration and adaptability to changing needs. Reliable communicator with positive attitude, adept in using multi-line phone systems, scheduling, and data entry.

Fabiola Guevara

Results-driven bilingual sales, customer service, and operations professional with more than 20 years of experience supporting business growth through exceptional customer service, sales support, administrative management, and relationship building. Proven ability to manage customer accounts, oversee complex transactions, negotiate pricing with vendors, coordinate inventory and operational activities, and maintain accurate business records. Recognized for building client trust, identifying sales opportunities, resolving issues efficiently, and delivering outstanding customer experiences in fast-paced environments. Highly skilled in cash and transaction accuracy, inventory coordination, consultative selling, order management, vendor relations, problem-solving, and team collaboration. Proficient in QuickBooks and Microsoft Office Suite, with a strong commitment to operational excellence, profitability, and customer satisfaction. Fluent in English and Spanish.

Shavonne Wade

Compassionate Certified Nursing Assistant with CPR certification seeking Pediatric Home Care position. Delivers dependable support to children and families through effective communication and attentive care. Prepared to implement CNA training and collaborate with nursing staff to ensure safe and nurturing home environments.

DEBRA POSEY

Customer service coordinator with a background in inbound support, contract verification, accurate order entry, and customer follow-up. Brings CRM and SAP training, calendar and meeting coordination, and strong documentation habits to support efficient service, process improvement, and positive relationships with customers and internal teams.

SHAWN K. BEATY

Retired U.S. Coast Guard Master Chief experienced in avionics for rotary-wing military aircraft and critical aviation systems. Resolved complex technical issues through troubleshooting, repairing, and certifying diverse aviation systems, including Automatic Flight Control Systems and integrated avionics. Currently delivering support as Field Service Engineer for advanced medical imaging systems, emphasizing diagnostics and customer collaboration.