Hire Top Technical Support Manager

Sudhanshu Ranjan

Adept at elevating customer experiences and streamlining issue resolution, I leveraged my expertise in customer support and problem-solving at Indrive to enhance service quality and operational efficiency. My knack for building rapport, coupled with a solid foundation in digital advertising, drove significant improvements in customer satisfaction and brand loyalty.

Deepansu Bhardwaj

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Was responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.

Tatianna Merschoff

Dynamic and detail-oriented licensed cosmetologist with a proven track record at JCPenney Salon, excelling in client consultations and personalized hair styling. Recognized for enhancing customer satisfaction through exceptional service and creative vision, while effectively managing appointments and increasing salon revenue through product education and upselling techniques. Radiates creativity and upbeat personality, ensuring welcoming and enjoyable experience for clients. Possesses solid understanding of hair care techniques and products, with skills in cutting and styling. Strives to enhance client satisfaction and boost salon success through exceptional service. Experienced with modern hairstyling techniques and client consultations. Utilizes advanced skills in color treatments and precision cutting to exceed client expectations. Track record of fostering strong client relationships and staying current with industry trends. Driven by passion for beauty and client satisfaction, looking to transition into new field. Developed strong communication and customer service skills in fast-paced salon environment. Excels in building client relationships and providing personalized service, aiming to leverage these strengths in new career path.

Gaurav Jangitwar

Diversely Skilled Technical Analyst with 6.4 years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication.

Karanam Vikas

Associate Technical Support Engineer with experience in 24x7 production support, log analysis, and CLI/SSH-based troubleshooting. Skilled in incident management, system monitoring, and cloud-connected environments. Recently trained in AWS (EC2, S3, IAM, CloudWatch) and DevOps seeking to contribute as a DevOps L1 Support Engineer.

Jeevan Amit Choudhary

Experience in Scrum Master with expertise with projects while engaging multi-culture customer and domain experts. 4 Years of experience in Software Development as a Technical Project Manager Agile and Scrum Methodology as Scrum Master Agile Methodology as Project Coordinator Application Quality Review team as Financial Analyst Resourceful at planning, executing and spearheading projects involving planning, development, contract administration and resource planning with a flair for adopting modern methodologies/techniques in compliance with quality standards. Experience in playing the role of Scrum Master and leading teams in the distributed agile model using Scum Expert in facilitating daily standup, iteration planning, sprint reviews, retrospective meetings and participation in Scrum of Scrums Strong people and project management skills, capable of managing members having distributed skill sets ensuring judicious of resources as well as ensuring skill up-gradation and mentoring of team members Coached/Mentored cross-functional teams to deliver quality products Assist the Project Manager in providing the right inputs about the Team Member Development, Metrics Capturing, Status Reports, Risk and Issue Analysis Determined the Team Capacity from historical data Monitored the project's progress and radiated the information to stakeholders. Identified and mitigated team risk and impediments (Blocking Issue, Critical Defects on daily basis Making sure the teams are collaborating effectively, both internally and externally, so as to manage and remove dependencies Communicate the progress to Senior Management through Burndown Charts Attended Scrum of Scrum to coordinate dependencies across various other scrum teams in projects Manage the end to end projects and associated milestone, success and acceptance criteria for deployment/migration of infrastructure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Saimon Islam

Experienced Technical Support Engineer with over 4 years of experience in IT and technical support. Proficient in troubleshooting and resolving complex hardware and software issues. Strong expertise in Active Directory, network setup, and delivering customer-focused solutions. Skilled in writing technical documentation and providing end-user training. Seeking to leverage skills in a dynamic, customer-centric role.

Srishti Rajpurohit

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.