Customer-centric Senior Technical Account Manager (TAM) / Customer Success Manager (CSM) with 11+ years of experience driving SaaS adoption, automation, and AI-powered solutions for enterprise clients. Proven track record in strategic account management, customer retention, and post-sales growth, ensuring 40%+ adoption, 98%+ stakeholder satisfaction, and 15%+ efficiency gains. Strong expertise in AI (Generative AI, Agentic AI), RPA, Cloud Computing (Google Cloud, Kubernetes), and Data Analytics, leveraging technical expertise to drive digital transformation and maximize customer value.
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Traffic engineering expert in South Texas with 18+ years of experience in both the public and private sectors, including 12 years of public service (prior employment with the TxDOT Pharr District and the City of McAllen), and 6+ years in the private consulting sector as a "seller/doer" (business development + project/people management). Previous experience as a practice builder (and office manager), having successfully started up a new office (in McAllen) for a national civil engineering firm. Widely known and highly esteemed professional within the surrounding municipalities and TxDOT districts; looking to bring additional value to the right firm.
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Experienced Systems Engineer with 12 years of customer technical support. Well versed in validation management and system testing. Experience with Mechatronic, Hydraulic and Electrical components on Combustion Engines, Hybrid and Battery Electric Vehicles.
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Accomplished Project Manager with a track record of leading diverse teams and enhancing project outcomes. Known for exceptional communication skills and a focus on process improvements to achieve strategic objectives. Dynamic Project Manager excelling in project coordination and strategic planning. Proven ability to lead cross-functional teams and implement process improvements, driving operational efficiency and ensuring project success.
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Professional with solid background in managing complex IT projects. Skilled in leading cross-functional teams, ensuring timely project delivery, and aligning technology solutions with business goals. Strong focus on collaboration, adaptability, and achieving results. Proficient in project planning, risk management, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
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Technically skilled Project Manager with over 17 years of experience in managing and delivering complex technical projects across cloud platforms, database upgrades, and application transformation. Currently expanding expertise in AI/ML applications for business solutions. Adept at leading cross-functional teams, driving Agile and SAFe adoption, and ensuring seamless delivery of cloud-based solutions.
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A seasoned professional with 26 years of experience in business development, project direction, design and engineering management, tendering and contracting leadership, and operations management. Possessing proven track record of driving organizational revenue growth while successfully adapting to various roles in both private and government sectors in multiple domains. Professional experience encompasses various roles across the owner, contractor, consultancy, and EPC contractor sectors, providing a comprehensive understanding of project dynamics and stakeholder perspectives. Well recognized for delivering projects on time, optimizing energy use, promoting sustainability, and executing master planning and due diligence studies. Committed to cost-effective system improvements and operational streamlining, and employing a positive leadership style that fosters teamwork and innovation. Currently working in Surbana Jurong's Global Energy & Infrastructure division, covering a diverse portfolio while providing solutions for SG critical infrastructures, datacenters, traditional fuels (petroleum, petrochemical), transition fuels (LNG), alternate fuels (LC hydrogen, ammonia), renewable energies, and power plants. Additionally, the portfolio includes test bedding and piloting units for net-zero, CCUS, CDR, GHG & energy transition road mapping for datacenters and utility sourcing and waste energy recovery projects and consulting solutions.
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Technical program management professional with track record in leading cross-functional teams and driving successful project outcomes. Skilled in project planning, risk management, and process optimization. Strong focus on collaboration, adaptability, and delivering measurable results. Known for reliability and effectively navigating changing project requirements.
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