Customer Service Representative Team LeadCustomer Services Representative
Johnson Controls IncUniversal Savings Bank
Concordia University Wisconsin
Milwaukee, WI
Highly proficient Senior Customer Service Representative with demonstrated customer service orientation and interpersonal and communication skills to effectively handle multiple tasks in fast-paced environment. Quality-focused producer consistently meets team and department production targets by delivering strong output to achieve metrics. Mentors new hires and existing staff in call handling best practices to promote accurate and consistent call responses.
TOP SKILLS
Customer service (10+ years)Credit and debit card processingCoaching and mentoringTelephone etiquette
Team Lead and MentorShrink and Safety CaptainReplenishment LeadRTV LeadReceiving LeadClosing CashierSoft Side Department LeadFront End LeadLead Bridal ConsultantAssociatePayrollPhotographic Assistant Manager
OneBloodBed, Bath, and BeyondStaplesHardside Bed, Bath, & BeyondDay and Zimmerman NPSPCA International LLC
Horizon Health Care InstituteColumbia Basin College
Palm Bay, FL
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Solid background in phlebotomy procedures and donor care. Successfully performed blood draws and specimen processing, contributing to accurate lab results. Demonstrated proficiency in venipuncture and maintaining sterile environments.
TOP SKILLS
Experienced phlebotomy technician.Very dependable, hardworking professional with computer and customer service experience. does extremely well in fast paced, customer focused environments, extremely organized and task oriented.Proficiency in preforming venipuncture with high success rate
XDM & IP-RDM DevOps Team LeadControl Plane Engineering TeamTID and EPIC Team
Infosys Ltd.
Sikkim Manipal Institute of Technology
Melbourne, Vic
Forward-thinking Technology Analyst bringing 15 years of expertise in IT, Network and Control Plane for Telecommunication sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in cutting-edge technologies with passion for continuous learning.
TOP SKILLS
Requirements documentation and scope development project coordination and cost estimations team collaboration amazon web services, aws cloud practitioner proficient in perl, python, shell scripting, core java, spring boot, rest api, html5, xml, json, javascript, dns solutions deployment, ci/cdCode debugging source and version control: git, github, svn microservice design testing and debugging configuration management coaching and mentoring
Team Lead Crash TechnicianCrash TechnicianKey Holder/Shift LeadSocial Media Coordinator
KLD Associates, Inc.Stater BrosSelf Employed
Golden West CollegeRancho Alamitos High School
Salinas, CA
Dedicated and detail-oriented Crash Technician Team Lead with a proven track record of efficiently obtaining, analyzing, and documenting car crash data and scene information. Proficient in collecting and inputting this data into cases, ensuring completeness and precision in documentation. Possesses strong analytical skills and a keen eye for detail, contributing to the recognition of excellence in data quality.
TOP SKILLS
Adaptability and flexibility attention to detail teamwork and collaboration time management and organization leadership skillsExceptional communication skills knowledge of microsoft word & excel skilled in both adobe photoshop and lightroom 15 years of photography experience
Cashier Team LeadCustomer Service RepresentativeCustomer Service Representative
Christus Good Shepherd Medical CenterSITEL WorldwideNCIC
Kilgore CollegeTyler Junior CollegeTyler High
Longview, TX
Enthusiastic Head Cashier with 12 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.
TOP SKILLS
Problem solving cooperative attitude active listening adaptable and flexibleTeam leadership payment processing cash handling
Customer service representative bringing top-notch skills in oral and written communication, active listening and problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
TOP SKILLS
Bilingual- fluent spanish and englishAble to perform written text in spanish and englishSoftware knowledge: windows ,microsoft word and outlookGood networking skillsWork well in a high-pressure environment
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Lead Software EngineerSenior Software EngineerSoftware DeveloperSharePoint /.NET Developer.NET Developer
Clarivate AnalyticsMountain IT SolutionsTechno Rocket SystemsNartal SystemsHR Squad India Pvt. Ltd.
University of Mary Hardin-BaylorBandari Srinivas Institute of Technology
Dallas, TX
Lead Software Engineer with 12 years of experience in professional and academic settings, specializing in microservices architecture at CPA Global/Clarivate Analytics. Achieved a 20% reduction in response times through enhanced application scalability using .NET Core and Angular. Known for problem-solving skills and mentoring junior engineers to promote team skill development. Aspires to leverage technical expertise to drive innovation in future projects. Programming: Strong Object-Oriented programming (OOP) concepts in C#.NET. Frameworks: Experienced with ASP.NET Core, ASP.NET 4.x, MVC 2-5, Telerik Controls, WCF, Windows Forms, WPF, Visual Studio .NET, and C#/.NET Framework technologies. Web Development: Skilled in ASP.NET Core, AJAX, HTML5, JavaScript, jQuery, CSS, Bootstrap for responsive websites. Microservices: Implemented microservices architecture using ASP.NET Core for scalability and independent service deployments. ORM & Data Access: Strong experience with Entity Framework, LINQ-to-SQL, ADO.NET, JSON, and XML in Web APIs. Frontend Development: Front-end development using JavaScript, jQuery, HTML, CSS, and Angular. Reporting & Data Management: Expertise in SQL Server Reporting Services (SSRS), SSIS, data migration, and ETL using SQL Server Integration Services. Web API: Experience building RESTful APIs with ASP.NET Web API. Version Control & Project Management: Proficient in TFS for project management, tracking work items, and version control. Cloud & Azure: Experience deploying applications in Azure Cloud, including SharePoint migration and implementing Windows Azure OMS Hybrid Automation. Debugging & Performance Tuning: Strong debugging skills in N-tier web applications and performance tuning. SQL & Database: Expertise in MS SQL Server (T-SQL, SSRS, SSIS), writing stored procedures, triggers, functions, views, and complex queries. Containerization & Streaming: Knowledge of Docker, Kafka, and Stream Sets for data streaming and queuing with Postgres. Client/Server & N-tier Applications: Proficient in developing 3-tier and N-tier applications with SOAP-based web services. Reports: Experience generating reports with Crystal Reports and Active Reports.
TOP SKILLS
Project coordinationSoftware developmentTesting and debuggingProblem-solvingBack-end frameworks
