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Director Of OperationsMedical Front Office Supervisor
Oxford Learning CenterWellstar Health System
Columbia High School
Marietta, GA

Detail-oriented and highly organized medical receptionist with over 10 years of experience in healthcare administration. Proven track record of improving patient satisfaction, streamlining administrative processes, and ensuring compliance with healthcare regulations. Equipped with outstanding customer service skills and a strong ability to manage complex scheduling and billing tasks. Committed to providing exceptional support to patients and healthcare providers.

TOP SKILLS

Patient schedulingElectronic health records managementCustomer serviceMedical billingInsurance claim processing
Group Account DirectorAccount DirectorAccount Executive
9Rooftops (formerly BFG Communications)
Marist University
Hilton Head Island, SC

Strategic client leader with 13+ years of experience leading integrated marketing, growing multimillion-dollar accounts, and building trusted client partnerships. Known for developing high-performing teams, simplifying complex challenges, and driving business growth.

TOP SKILLS

Executive client leadershipPortfolio & p&l managementIntegrated marketing strategyOrganic growthNew business development
Market Director of Human ResourcesDirector of Human ResourcesDirector of Org Development and Employee RelationsPhysician Practice Administrator
Northwest Health Hospital SystemNorthwest Health La Porte HospitalIU Health La Porte HospitalLa Porte Clinic Company
University of OklahomaPurdue University (Northwest)
La Porte, IN

Strategic healthcare leader driving operational improvement and human capital development. Influences teams to embrace innovative practices and implement actionable strategies aligned with organizational goals. Committed to enhancing performance, fostering growth, and boosting employee engagement while building trust and securing support from leadership.

TOP SKILLS

Employee engagement and organizational developmentHr policy formulationTalent acquisition strategiesChange management processesMergers and acquisitions expertise
Executive DirectorDirector of Education & Professional Development
Maryland State Professional Design BoardsAIA Baltimore/ Baltimore Architecture Foundation
Morgan State School of Architecture And PlanningCharter Oak State College
Baltimore

Dynamic executive director specializing in budget management, strategic planning, and educational program development. Demonstrated success in overseeing complex operations and implementing initiatives that significantly enhance organizational effectiveness.

TOP SKILLS

Strategic planningProject managementGovernment relationsPublic relationsOutreach programs
Admissions and Marketing DirectorAdmissions CoordinatorStaffing Coordinator/ReceptionistStaffing CoordinatorStaffing CoordinatorReceptionist
Auburn Post AcuteHeartwood Extended HealthcareWashington Care CenterParamount RehabilitationKeiro Northwest
University of WashingtonBellevue CollegeFranklin High School
Renton, WA

Highly motivated admissions director with expertise in skilled nursing admissions and marketing, combining strong relationship-building skills with a patient-centered approach. Strong background in working directly with hospital case managers, social workers, patients, families, and facility leadership to coordinate appropriate placements and seamless transitions of care. Experienced in community outreach, admissions coordination, and census development, with a commitment to providing a positive experience for residents and their families.

TOP SKILLS

Referral managementInsurance verificationCommunity outreach and relationship buildingCensus developmentTeam collaboration
Director of Care TransitionsMedical RecordsSocial Services DirectorChildcare Center Assistant DirectorChildcare DirectorActivities AssistantActivities CoordinatorMaster TeacherMaster TeacherChildcare Owner
Ignite Medical ResortsCearu Medical ResortThe Learning ExperienceUnion West ChildcareLegends At Tulsa HillsAmbassador Assisted LivingTulsa Women & Children CtrAngels AcademyOKDHS
Tulsa Community College
Tulsa, OK

Dedicated Director of Care Transitions specializing in care coordination and patient advocacy. Expertise in developing effective care plans and optimizing resource management to improve patient outcomes. Skilled in fostering collaboration among families and healthcare teams, ensuring compliance and high-quality care delivery across diverse populations.

TOP SKILLS

Care managementCare plan developmentPatient assessmentPatient outcomes monitoringPatient support
Director of OperationsVolunteerAdjunct Instructor
Eagles Taekwondo AcademyMetro Physical And Aquatic TherapyNYU
Nassau Community College
Queens, NY

Results-driven Director of Operations with expertise in training program development and strategic planning. Proven ability to implement safety protocols and create effective policies that enhance organizational efficiency and foster community relations. Dynamic operations leader recognized for business growth initiatives and attention to detail. Skilled in developing training programs and managing performance, with a track record of improving workflow processes and increasing productivity within educational environments.

TOP SKILLS

Strategic planningBusiness growth initiativesMarketing strategiesTraining program developmentPerformance management
Business Services Program Director – Maternal Fetal MedicineOperations Supervisor – Neurology/NeuropsychologyInterim Business Manager – Clinical Genetics & MetabolismProgram Coordinator – Clinical Genetics & MetabolismOperational Continuity and Emergency Management Intern
University of Colorado, School of MedicineChildren’s Hospital Colorado
Colorado State University – Global CampusUniversity of Colorado
Castle Rock, CO

Results-driven Business Services Program Director with a strong background in healthcare leadership and strategic decision-making. Achieved over 100% revenue growth while improving patient access through telehealth implementation across multiple locations, fostering partnerships to enhance community outreach, and optimizing revenue cycle management.

TOP SKILLS

Business oversight and policy improvementPerformance standards analysisCustomer service expertiseEffective leadershipStrategic and organizational leadership
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