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Consultant, Customer Experience and BillingFunctional ConsultantUtility Billing Implementation ConsultantSolutions EngineerSolutions ConsultantService Delivery ManagerUtility Billing ManagerUtility Billing Supervisor
UI Solutions GroupItinerisSpringbrook SoftwareMuniBillingFATHOMCity of Keller
Cudahy High School
Nashotah, WI

Accomplished utility sector professional with over 22 years of experience, specializing in delivering reliable problem-solving solutions for municipalities. Extensive knowledge of meter reading software, including EZ Route, Neptune, Badger, Sensus, and Aclara, alongside proficiency in utility billing programs such as STW, AUS, Munibilling, Springbrook, and Itineris. Proven track record of collaborating with clients and internal departments on various utility applications, with a focus on water billing as well as advanced metering infrastructure (AMI) and automated meter reading (AMR) systems. Strong leadership abilities demonstrated through guiding cross-functional teams to achieve project objectives and improve operational efficiency.

TOP SKILLS

Data analysisUtilitiesProject managementProblem solvingCritical thinking
LMS Integration and Migration Consultant [Contract]Training Manager [contract]LMS Program ManagerLearning Solutions ManagerGlobal Partner Learning ConsultantGlobal Technical Courseware Development ManagerNorth American Professional Services Manager
DIRECTVEntegrisHF SinclairESSILOR OF AMERICAMcAfee, Inc.
Cambridgeshire College of Agriculture
Sherman, TX

Experienced Global Training Developer & Leader skilled in designing, implementing, and managing training programs worldwide. Proficient in instructional design, LMS, and content development, with strong leadership abilities. Strategic thinker committed to driving continuous improvement and fostering a learning culture across multinational corporations.

TOP SKILLS

LeadershipFlexible problem-solvingCollaboration + problem-solvingTechnology proficiency + project managementInstructional design & adult theory
Principal ConsultantMaintenance Technician 3Senior Lead TechnicianLead Technician/SME Loire Gestamp PresslinesLead TechnicianJourneymen Maintenance Tech 3
Compass FacilitiesNokian TyresE&E ManufacturingGestamp AutomocianGestamp Plant 2Kamtek Inc. Magna INTL
Montcalm Community CollegeLowell High School
Georgetown, TN

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

TOP SKILLS

Project executionProject coordinationDigital transformationTechnology implementationStrategic development
Lead Transition ConsultantIndependent Financial AdvisorFinancial Advisor and Limited PartnerAH-64D Apache Longbow Pilot in Command
Raymond JamesEdward JonesUnited States Army
Liberty University
Surprise, AZ

Collaborative leader dedicated to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Proven track record of successfully streamlining business operations while obtaining the highest level of customer satisfaction. Exemplary compliance record across two leading financial firms in both the employee and independent channels. Finra series 7 and 66 Licensed.

TOP SKILLS

Process improvementRisk assessmentCommunity involvementBusiness planning and strategyMission and vision
Nurse CME ConsultantPediatric Emergency Room NursePediatric Emergency Room NursePediatric Emergency Room NursePediatric Operating Room NurseNICU Nurse
Healthcare Performance ConsultingEdward HospitalCentral Dupage Hospital/ Northwestern MedicineHelen Devos Children’s HospitalChildren’s Memorial HospitalCross Country Travcorp
Indiana University
Naperville, IL

Versatile Registered Nurse with over 24 years of experience delivering high-quality care to patients. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes. Highly organized, proactive and punctual with team-oriented mentality.

TOP SKILLS

Direct patient careUnit administrationCare plan implementationPatient care and educationStaff development and precepting
Travel ConsultantCruise Specialist
Just Cruises & VacationsCruises of Distinction
Oxford High School
The Villages, FL

Travel industry professional with great sales, service and planning abilities. Focused on increasing sales and retaining key business with proactive strategies and above-and-beyond support. Excels under pressure and in fast-paced environments with great multitasking abilities.

TOP SKILLS

Travel arrangementsTour and travel quotesInternational reservationsReservations bookingTravel bookings processes
Beauty ConsultantSalon Owner and StylistNC Cosmetic Arts InstructorStylist
Sally Beauty Holdings Inc.Beauty LABHealth and Style InstituteRegis Hair Salon/Smartstyle Salon
Health And Style InstituteThe Cosmetology Institute
Walkertown, NC

Dynamic Beauty Consultant with a proven track record at Sally Beauty Holdings Inc., excelling in client relationship building and upselling strategies. Recognized for maintaining top sales performance and fostering a collaborative team environment. Adept in haircare advice and committed to delivering exceptional customer service, resulting in award-winning client satisfaction.

TOP SKILLS

Retail, product knowledge and sales experienceClient and customer relationship buildingBrand representationUpselling strategiesHygiene and cleanliness
PROFESSIONAL LEARNING CONSULTANTASSISTANT JUDGES CHAIRPERSON AND VOLUNTEERTRAINING COORDINATOREDUCATIONAL TECHNOLOGY SPECIALIST AND CLASSROOM TEACHERPROJECT LEADERTEAM LEADER, PLATOON LEADER
PROUnlimited/MagnitRedlands Bicycle ClassicSan Bernardino County Elections Office, Kelly ServicesPerris Elementary School DistrictThomas StaffingFirst Lieutenant US Army
Hood CollegeUnited States Military Academy
Redlands, CA

Learning and development professional with strong track record of driving educational initiatives and optimizing training programs. Adept at leveraging instructional design, curriculum development, and adult learning principles to enhance learner engagement and achieve measurable results. Known for fostering collaborative environments and adapting to evolving organizational needs. Proven ability to deliver impactful solutions that align with organizational goals and elevate team performance.

TOP SKILLS

Effective teaching strategiesEngaging learning experiencesIndividualized service deliveryTailored instruction strategiesSupportive learning environment
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