Professional, detail-oriented Cyber-Security Operations Analyst with AS in Network System Administration and a BS in Cyber Security. Excels at identifying and solving technical issues. Demonstrated ability to identify business risks and compliance issues and design proactive solutions. Knowledgeable in network administration, including back-up, security management, e-mail systems and applications support, hardware and software troubleshooting for the federal government and in the private sector. Motivated to drive projects from start to finish as part of a dynamic team.
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Versatile Security Account Manager with a solid background in managing client relationships and ensuring optimal security solutions. Strengths include strong problem-solving skills, effective communication abilities, and deep knowledge of security protocols. Notable contributions include successful account retention through strategic management and development of custom-tailored security plans to meet unique client needs.
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Dynamic Owner and Director at Starwood Security with a proven track record in operations management and relationship building. Successfully enhanced customer satisfaction through strategic process improvements and exceptional service. Skilled in negotiation and staff management, fostering a high-performing team that consistently achieved business goals and secured favorable contract terms.
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I am an experienced Cybersecurity leader with more than 16 years experience in the IT industry with 12 years experience in Cyber Security and Information Assurance. Passionately and effectively led several teams developing, continuously enhancing and implementing strategic compliance and risk management policies and procedures. I have partnered with department, project and team stakeholders to refine business requirements and raise the importance of cybersecurity and risk management to the executive level, ensuring that the business mission was held to the highest standards. I have successfully worked with interdisciplinary teams to ensure that best practice standards and risk management methodologies were implemented and adhered to. I have achieved multiple industry certifications including CISSP, CISM, GAWN, GRID, GCIH, C|EH, CSIS and CIOS. I am a strong information technology professional and graduate of University of Maryland Global Campus with a B.S. in Cyber Security Policy and Management with a minor in Small Business Administration, and currently nearing completion of a Masters in Information Technology Management with a focus on project management.
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Accomplished Security Manager with 10 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
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Experienced Operations Support Manager with proven success in streamlining business processes for optimal efficiency. Strengths include team leadership, strategic planning, and data analysis to drive operational excellence. Significant impact on previous roles includes reducing costs, improving productivity, and enhancing customer satisfaction through innovative solutions.
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Resourceful professional with several years of experience working in multi-disciplinary teams and expertly delivering troubleshooting and technical issue resolutions. Positive and friendly, with an end-user focus on documenting and fielding troublesome hardware and software service requests. Active support for IT deployment and management needs, where every resolution is tailored for each end user. Seasoned professional at scanning for necessary organizational and regulatory compliance, security flaws and upgrade challenges. Fluent in Portuguese and proficient in Spanish.
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Dynamic security professional with extensive experience at Vets Securing America, excelling in emergency response and team leadership. Proven track record in enhancing operational efficiency and customer satisfaction through effective conflict resolution and budget management. Skilled in utilizing surveillance equipment to ensure safety and security while mentoring junior staff for improved performance.
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