Senior Business Analyst – Digital Transformation | 17+ Years in Banking & Financial Services Expert in aligning business strategy with Digital innovation across Global Institutions. Accomplished in product portfolio, cross-border Payments, Cards, Client Life Cycle (CLM), Asset Management and automation (BPM). Adept at driving Operational excellence through Process improvement, Stakeholder engagement, Change Management and cross-functional collaboration
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Experienced IT Strategy, IT Business Partner & Operations Leader with over 15 years of expertise in leading IT service management, incident management, and continuous improvement initiatives. Skilled in overseeing end-to-end IT operations, managing critical incidents, and driving process enhancements to ensure operational excellence. Proven ability to implement ITIL best practices, improve service delivery, and align technology solutions with business goals. Strong leadership background, adept at mentoring cross-functional teams, fostering collaboration, and reporting to senior management on performance and progress.
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Dynamic Business Development manager with 18 years’ experience in retail and commercial finance, specializing in OEM finance strategy and implementation. Known for building trust and delivering exceptional results on strategic objectives, in multiple markets for all stake holders. An exceptional communicator with unmatched ability to motivate and drive team performance.
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Certified Scrum Master and Business Consultant with 15 years of experience applying Agile Scrum Methodology, Business Analysis, Exceptional Planning and Problem-Solving Abilities. Strongly believes in empiricism & lean thinking. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
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Dynamic professional with expertise in business development and customer care, known for strategic planning and effective communication. Proven ability to optimise operations and enhance customer experiences. Committed to driving business growth through relationship-building and innovative marketing strategies.
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Accomplished in operations management and staff training, I significantly enhanced team productivity and customer retention at MedExpress Urgent Care. My leadership fostered a culture of continuous improvement and cross-functional collaboration, achieving notable efficiency in operations and a positive work environment. Skilled in relationship building, I consistently exceeded performance targets through strategic process improvements. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 10 years of management performance.
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Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 26-year history of successful industry performance.
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Experienced CPG professional with significant exposure to sales, account development and client relations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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