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Highly skilled professional with extensive expertise in MS Word, Excel, Outlook, and PowerPoint, complemented by excellent proficiency in English across spoken, written, and reading forms. Demonstrates strong multilingual capabilities in Tonga, Bemba, and Nyanja with advanced fluency in both written and verbal communication. Adept at leveraging technical skills to deliver high-quality results and committed to continuous professional growth within dynamic environments.

Detail-oriented driver with expertise in vehicle inspection and safety compliance. Skilled in effective communication and route planning, ensuring efficient transport of staff and materials. Dedicated driver known for strong interpersonal communication and safety compliance skills. Experience in vehicle inspections and route planning supports efficient transport operations and enhances overall fleet reliability. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Detail-oriented registrar known for ensuring data accuracy and compliance. Experienced in managing student records and facilitating smooth operations, ready to leverage expertise to enhance institutional effectiveness and support student success.

1. To obtain a job in a well-established organization that provides opportunities for advancement 2. To maintain a high level of work relations with fellow workers both below and above me 3. I am a team player who works with minimum supervision 4. Quick learner 5. Responsible and respective 6. Dedicated to deliver exceptional results and exceed clients' expectations 7. Certified dump truck operator
SUMMARY QUALIFICATIONS 2022 : Cert in dump truck operation Grand Training College - Chingola. 2022 : CE Drivers license Keem School of Driving - Luanshya. 2022 : C1 Drivers license Central School of Driving - Lusaka. 16 - 2018 : Grade Twelve Certificate Nkulumashiba A High School - Luanshya. 2014 - 2015: Grade Nine Certificate Suzika Primary School - Luanshya. Qualifications 1. Cert in dump truck operation 2. Grade 12 School certificate 3. Grade 9 School certificate Professional Expertise 1. I am a professional driver 2. I am a professional truck operator 3. I am able to perform safety duties (safety personnel) 4. I am able to perform safety related works

Dedicated professional poised to excel as Laboratory Technician. Expertise in data entry complemented by strong mathematical and analytical skills. Proven ability to collaborate effectively within teams while delivering exceptional customer service. Committed to ongoing self-directed learning and skill enhancement.

Dynamic educator with a proven track record in teaching, organisational and leadership skills, excelling in curriculum development, excellent results and staff mentoring. Adept at fostering collaboration and enhancing student engagement through innovative teaching strategies. Committed to ethical practices and performance evaluation, ensuring a positive learning environment that promotes academic excellence and personal growth. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals and known for collaborative approach and commitment to excellence.

Certified Clinical psychosocial counsellor with five years working experience. Well oriented smart care user. Including smartcare plus Experience in working with Key Populations, and Adolescents Girls and Young Women through the youth friendly spaces. Able to work with my supervisors, subordinates and stake holders Communication skills: Excellent verbal and written communication skills. Able to speak local languages; Nyanja ,bemba, Nsenga, Chewa and Ngoni. Record Keeping skills: Able to record and maintain all relevant records in their respective files and registers for ease of access and information storage. Problems solving skills:and also to prepare a problem statement so that the problem is handled amicably. ICT Skills: Excellent user of computers, faxes, data bases, telephones, scanners and photocopying equipment. (Emails,word,excel,power point presentation, downloading documents, browsing and surfing the net). Writing skills: Able to write clear, concise and timely progress reports on a daily, weekly, monthly, quarterly and annually basis. Time management skills: I am a goal and output oriented performer who is able to work for long hours until target is achieved with minimal or no supervision. I am a self-starter and purpose driven person. Able to exhibit high levels of maturity and confidentiality. Interpersonal skills: I believe in team work to achieve goals and objectives of the organization. I am able to work with people from diverse cultural and educational backgrounds.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

I am a dynamic, results-oriented customer service professional with extensive experience at NAPSA, excelling in claims processing and customer relationship management. Proven ability to enhance client satisfaction through effective problem-solving and communication skills. Adept at utilizing financial services knowledge to drive operational efficiency and improve workflows, ensuring compliance with regulatory standards. I am highly skilled at balancing customer satisfaction with organizational goals while working in high-pressure environments.

Business Development Professional: Results-driven and strategic business development professional with over 3 years of progressive experience in sales, marketing, and client relationship management, including 4+ years in roles directly focused on business development. Proven ability to identify growth opportunities, develop and implement successful sales strategies, and exceed revenue targets. Expertise in market research, stakeholder engagement, proposal preparation, and performance analysis. Adept at promoting services, building strong client relationships, and collaborating effectively with internal and external stakeholders. Proficient in Microsoft Office Suite and experienced in analyzing performance metrics to optimize business outcomes.

I transform the way banks manage risk and serve customers by merging cutting-edge AI with deep banking expertise.
WHAT I DO:
As a Senior Credit Manager at Standard Bank Group, I

  Design data-driven solutions that reduce risk, and have built automation tools that saved over USD 60 million in potential losses across three African markets.
  Boost financial inclusion: Led Zambia's first 3-minute digital loan platform, now serving thousands of customers.
  Drive profitability: Increased digital loan uptake in the Zambian market by 120% using machine learning, without relaxing risk appetite or changing credit policies.

MY EXPERTISE:

  AI/ML for credit: Python-powered scoring models, bot automation, and predictive analytics.
  Digital Lending: End-to-end digitization (from application to disbursement).
  Risk Strategy: Basel II/III compliance, portfolio optimization, and stress testing.

WHY IT MATTERS:

  Africa's banking landscape is evolving rapidly.
  Africa's banking landscape is evolving rapidly. My work ensures that banks can lend smarter and safer. Customers get faster, fairer access to credit. Markets grow sustainably through data-backed decisions.


Highly skilled professional with expertise in MS Office Suite, professional writing, editing, and presentation skills. Proficient in SPSS for research and data analysis, with a strong background in customer service, pricing strategies, and brand positioning. Demonstrates exceptional problem-solving abilities, communication skills, and leadership qualities. Adept at team building and inventory management. Self-motivated with a keen eye for detail and a commitment to excellence.

Finance professional with comprehensive background in accounting, ready to contribute to financial management and reporting. Known for accuracy in financial record-keeping and proficiency in auditing and tax preparation. Reliable team collaborator with focus on achieving financial accuracy and supporting dynamic business needs through analytical problem-solving and effective communication.

Experienced with designing and delivering educational content that engages and inspires students. Utilizes innovative teaching methods to enhance learning outcomes and foster positive classroom environment. Strong understanding of curriculum development and student assessment techniques.

Project management professional with strong expertise in scope definition and project lifecycle management. Proficient in MS Project and Gantt chart creation, with a solid understanding of Agile and Waterfall methodologies. Demonstrates effective stakeholder communication and risk assessment capabilities to drive successful project outcomes.

Experienced in customer service with a focus on assisting clients with product inquiries and providing tailored recommendations. Demonstrated ability to manage inventory levels effectively, ensuring store organization and operational efficiency. Skills include financial reporting, tax preparation, accounting software, and data analysis, relevant for roles requiring analytical and organizational capabilities.

Dynamic IT Technician with a proven track record at Reprographix Limited, excelling in equipment troubleshooting and customer service. Proficient in driving operational improvements via effective hardware setup and nurturing strong client partnerships. Recognized for implementing preventive maintenance strategies that significantly improved service delivery and client satisfaction.

I am a hardworking, self-motivated, and innovative biomedical scientist with a passion for contributing to the advancements in biomedical research, healthcare, and laboratory science. I am also committed and determined to utilize my knowledge and skills to address critical challenges in healthcare. I am also open to diverse opportunities in different sectors, and ready to collaborate with professionals beyond my scope of training.

 A dedicated professional with strong interpersonal relationships, effective time management, and proven leadership skills. Known for hard work and the ability to manage critical situations with ease. Demonstrates excellent problem-solving abilities and public speaking expertise. 

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Dynamic Salesperson with proven expertise at Shoprite in sales forecasting and lead generation. Adept at building strong customer relationships and implementing effective sales strategies, resulting in significant revenue growth. Committed to driving results through a blend of analytical skills and interpersonal communication.

I am an energetic, ambitious, motivated young woman with a positive personality. I am enthusiastic about working with a group of people and I strive to do my best at every given task. Am focused, always open to learning and I love a good challenge especially in a working environment using it as an opportunity to self improve.

Dr. Ruth Mubanga is an astute educator and leader with exceptional organizational skills and a proven track record of surpassing operational objectives throughout her impressive 32-year career. Her significant contributions to the education sector in Zambia have earned her recognition, leading to an invitation to join the University of Africa Advisory Board and later being appointed as the first female Chancellor in the country. Dr. Mubanga's dedication and expertise were further acknowledged with a Doctorate in Philosophy (PhD) from the University of Africa. She demonstrated her ability to navigate challenging situations and steer the institution towards stability by serving as Vice Chancellor during a period of turbulence at the university while still fulfilling her role as Chancellor. In addition to her accomplishments in education, Dr. Mubanga is an innovative technology professional with several years of diverse experience. She excels in enhancing systems and aligning technical solutions with business objectives, consistently contributing to organizational growth and success by leading projects from start to finish. Furthermore, Dr. Mubanga is a thorough team contributor with strong organizational capabilities. She has proven herself capable of handling numerous projects simultaneously while ensuring accuracy. Her effective prioritization skills enable her to meet deadlines consistently, making her an invaluable asset to any team or organization.

Dynamic professional with extensive experience at Absa Bank Zambia, excelling in portfolio management and client engagement. Proven ability to enhance customer service and drive product cross-selling initiatives. Adept at analytical problem solving and credit assessment, consistently delivering results that strengthen client relationships and contribute to business growth.

Adept at establishing effective processes, minimizing customer dissatisfaction, and increasing customer loyalty. Remarkable ability to identify clear opportunities for improvement, and develop effective strategies to drive change. Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent.

Aspires to pursue senior level assignments in Project Management/Site Engineering with a Construction industry of repute with working rights in Australia (Australian Visa Type: Skilled – Regional Sponsored (subclass 489) Visa No: 0049532021576
A competent B.Tech. (Civil Engineering) professional, offering nearly 23+ years of extensive experience; currently associated with Trade Kings group (yoyo foods Pvt Ltd). - Lusaka, Zambia. Excellence in executing the entire project right from scratch to its completion and ensured compliance and respect for community and legal requirements Expertise in construction of oil and gas projects, management coupled with extensive working experience in multi-industrial, cross-cultural environments in Global companies Gained familiarity with National and International Standards and Codes of Practices Performed various functions like Cost Control, Claims Submission and Project & Contract Management Excellence in coordinating with various contractors and statutory agencies, contract execution, quality control and project monitoring Merit of completing various civil projects like Township for Government Servant-Gujarat, Sewage Pumping Station and Housing Scheme-Gujarat, Administrative Building of Jamnagar Municipal Corporation-India and Tsunami Rehabilitation Project-Maldives, Arabian center shopping mall, metro station for Dubai government Team-based management style coupled with zeal to drive vision into reality

Dynamic General Manager with a proven track record at Lake Agro Industries Limited and previous vast experience adept in budget management and financial forecasting. Successfully developed extensive irrigation systems and cultivated strong client relationships, driving over 7000 Mt of annual grain production. Recognized for enhancing team performance and implementing innovative agricultural practices for sustainable growth.

Compassionate and experienced Healthcare Assistant with strong expertise in personal care assistance, medication administration, and monitoring vital signs. Skilled in supporting patients with mobility, ensuring their comfort, and providing detailed patient observation. Adept at maintaining high standards of health and safety regulations and infection control within healthcare environments. Demonstrates excellent communication and teamwork, working closely with healthcare professionals to deliver quality care. Committed to enhancing patient well-being and providing compassionate support to those in need.

Accomplished Electrical and Instrumentation Engineer with a proven track record at Konkola Copper Mines, adept in project management and motor rewinding. Excelled in roles requiring planning skills and innovative solutions, significantly contributing to maintenance and energy-saving initiatives. Renowned for fast learning and teamwork, consistently delivering projects on time and within budget. Skilled Shift Engineer with relevant experience in managing engineering operations, ensuring safety protocols, and coordinating team activities. Strengths include strong technical aptitude, problem-solving skills, and ability to handle multiple tasks simultaneously. Previous work has resulted in improved efficiency in operations, successful maintenance of systems, and effective team management.

Detail-oriented and results-driven professional with a Bachelor of Laws (LLB) from the University of Lusaka. Experienced in KYC compliance, AML regulations, and data management, with expertise in ensuring regulatory adherence for retail and corporate accounts. Skilled in data analysis, record maintenance, and customer support, with a proven background as a Research Assistant/Surveyor at the Anti-Corruption Commission. Adept at preparing reports, resolving compliance issues, and collaborating with teams to achieve organizational goals.

Accomplished Director - Legal and Company Secretary at CIDRZ, adept in regulatory compliance and team building. Spearheaded risk mitigation and financial planning, enhancing legal department efficiency. Proven track record in governance, with significant achievements in legal services and corporate secretarial duties. Expertise in budget management and analytical thinking, ensuring company-wide adherence to legal standards.

Proven Human Resources Manager with a track record of enhancing productivity by 20% at Chaminuka Nature Reserve/Lodge through innovative HR practices and a successful diversity initiative. Expert in legal compliance and possessing strong interpersonal skills, I excel in fast-paced environments, prioritizing work effectively and fostering significant employee relations improvements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Adept at enhancing safety and efficiency, my tenure at First Quantum Minerals Kalumbila honed my expertise in heavy equipment operation and emergency procedures. Known for exceptional problem-solving and communication, I significantly improved operational standards by implementing rigorous safety protocols, achieving a notable reduction in incident rates.

Throughout my work exposure, I have developed a results-oriented attitude, demonstrated effective team collaboration, and honed my leadership capacity. My journey in the service industry has significantly influenced my customer-centric approach and client management skills, enabling me to thrive even in the face of stiff competition. I take pride in my results-oriented attitude, consistently striving to achieve and surpass set targets. I believe in delivering high-quality work with a focus on efficiency and effectiveness. My key qualities lie in my ability to drive innovation in product development, constantly seeking ways to bring fresh ideas and concepts to the market. I possess a keen eye for recognizing emerging trends and swiftly responding to changing customer demands. As a professional, I consider myself an ideal candidate for roles that require determination, ingenuity, responsibility, and a willingness to take on challenges. I thrive in environments that offer opportunities for growth and development, and I am committed to delivering my best to contribute effectively towards the achievement of organizational goals. Results-driven Key Account Manager combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels.

Accomplished Physiotherapist with a proven track record at Kafue Town Council, adept in manual therapy and exceptional patient education. Leveraged therapeutic exercise prescriptions to significantly enhance patient mobility and wellbeing. Collaborated effectively with multidisciplinary teams, achieving notable patient satisfaction through innovative treatment planning and empathetic counseling.

Highly experienced GIS Consultant with a strong background in utilizing geographic information systems to solve complex spatial problems and inform data-driven decision-making. As a Part-time Lecturer, I excel in proposing and supervising research, guiding students through critical thinking and innovative methodologies. Recently, I have been focused on applying GIS methods to address pressing environmental challenges, exploring how spatial analysis can drive sustainability and conservation efforts. Committed to advancing both academic and practical applications of GIS, with a passion for integrating these technologies into environmental solutions that promote long-term ecological health.

Professional Summary
Highly skilled Electrical Installation Technician with extensive experience in maintenance, repair, and power line installation. Expertise in voltage meters, conduits, electrical distribution, and transmission systems. Committed to delivering high-quality service while adhering to safety protocols. Known for exceptional communication, organizational, and collaboration skills, excelling in both independent and team-driven environments. Motivated and detail-oriented, with a strong work ethic and a dedication to continuous learning and professional development.

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