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  Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
  History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.
  Multi tasking abilities
  Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
  Committed to maintaining professional relationships to increase profitability and drive business results.


I am a self-driven individual with a robust entrepreneurial mindset, complemented by a profound understanding of procurement and supply chain management. With over Five (5) Years of Professional Experience in sales, marketing, accounts, Business management and financial management, My expertise extends to inventory and logistics operations, supply processes, and the intricate requirements of procurement and supply within the business landscape. I excel at collaborating within diverse, multicultural teams and thrive under pressure while maintaining a positive outlook. Meeting deadlines in a bustling and demanding environment is second nature to me. My extensive computer literacy empowers me to seamlessly integrate technology into the workplace, enhancing operational efficiency. I am characterized by a resolute commitment to engaging in professional development activities, enabling me to continuously enhance my existing skills and adapt to the evolving needs of organizations. My proficiency in Microsoft tools is complemented by my exceptional listening skills, which enable effective communication and problem-solving.
Dedicated and accomplished accounting professional with a solid track record of effectively managing financial operations for mid-sized commercial organizations. Seeking an opportunity to leverage over a decade of expertise to contribute to various sectors, including Industries, Mining, Corporate, Private, and Public entities. My ultimate career aspiration is to attain full qualification as a procurement professional, with a long-term vision of transitioning into a leadership role in business administration. Committed to enhancing the financial performance of organizations and facilitating substantial growth.

Dynamic and detail-oriented Cashier at Gas Station Attendant, recognized for exceptional customer service and efficient cash handling. Proven ability to enhance the shopping experience while maintaining inventory accuracy and collaborating effectively with team members. Skilled in point of sale systems and conflict resolution, ensuring a safe and organized retail environment.

Accounting and Finance professional specializing in data-driven analysis and strategic financial management.

  Experience: 5+ years in financial accounting, management reporting, and financial analysis.
  Credentials: BBA in Accounting, FMVA® Certified, Registered ZICA Member.
  Advanced Education: Currently pursuing a Master’s in Economics and Finance.
  Core Competencies: Economic analysis, financial data interpretation, and advanced financial modeling.
  Impact: Applies analytical frameworks to inform critical decisions, strengthen financial stability, and drive sustainable organizational growth.


Dynamic Assistant Sales Manager at Urban Techniques and Consultant Limited, skilled in crafting impactful sales strategies and enhancing customer engagement. Proven ability in inventory management and training new staff, driving team performance and operational efficiency. Adept at competitor analysis, contributing to informed strategic planning and positioning efforts.

Results-driven HR and Administration Manager with extensive experience in recruitment, payroll processing, and compliance management. Proven ability to handle sensitive information while providing strategic HR consultation to leadership. Expertise in fostering compliant and efficient workplace environments that enhance organizational performance.

Dynamic Audit Senior with extensive experience at Ernest Chartered Accountants, excelling in external audits and IFRS financial reporting. Proven track record in enhancing audit processes, mentoring teams, and managing client relationships. Strong problem-solving abilities and meticulous attention to detail drive successful outcomes in statutory compliance and risk assessment.

 Strategic business leader with an MBA and experience across operational oversight, financial management, risk governance, and organisational development. Recognised for ethical leadership, sound judgment, and the ability to navigate complex business and regulatory environments.    Brings a strong practitioner perspective in strategic planning, staff management, process improvement, and market development, with a growing focus on governance, ethics, and evidence-based decision-making. Motivated to pursue doctoral research that strengthens the integration of ethical governance, strategic decision-making, and professional practice within complex business environments. 

Dynamic Chief Operating Officer with several years' experience in Business Development and strategy, excelling in operational strategy and team leadership. Adept at driving digital transformation and enhancing customer experience, leveraging strong communication and analytical skills to optimize performance and achieve significant growth in competitive markets.

Dedicated professional with expertise in stress handling and driving in adverse conditions, complemented by a thorough knowledge of transport regulations. Demonstrates a strong ability to maintain composure under pressure, ensuring safe and efficient operations. Committed to leveraging skills to enhance transportation safety and compliance.

Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Experienced in client relationship management, demonstrating ability to enhance customer loyalty through effective service delivery. Developed and maintained strong client relationships while conducting product demonstrations that increased customer interest. Assisted in inventory management, ensuring accurate stock levels and timely replenishment to meet demand. Proficient in administrative support tasks including email management, calendar scheduling, and data entry.
Experienced in client relationship management, demonstrating an ability to enhance customer loyalty through exceptional service. Developed skills in product demonstrations and presentations, effectively showcasing features that increased customer interest. Assisted in inventory management, ensuring accurate stock levels and timely replenishment to meet demand. Proficient in administrative support tasks including email management, calendar scheduling, and data entry, aligning with the requirements of a Virtual Administrative Assistant.

Resourceful, focused and detail-oriented professional with extensive track record in exceptional Customer Service, Office Support, Sales, Inventory Management, Aviation Ground operations, Records and document control. I am driven by delivering quality work and unparalleled support with a passion for consistently enhancing knowledge and exceeding expectations.

Dynamic professional with a robust skill set encompassing written communication, recordkeeping, and problem-solving. Demonstrates exceptional attention to detail and multitasking abilities, complemented by active listening and customer relations expertise. Proficient in MS Office, including Microsoft Word, with strong organisational skills and critical thinking capabilities. Adept at quality assurance and clerical support, fostering relationship building through cultural awareness. Skilled in data entry and task prioritisation, with a focus on project planning and public speaking. Committed to leveraging interpersonal communication and adaptability to achieve career goals in a challenging environment.

Dynamic Engineering Technician with over a decade of experience, excelling in fleet management and effective troubleshooting. Proven leadership in enhancing operational efficiency and ensuring compliance with safety standards. Adept at fostering client relationships while delivering innovative solutions to mechanical challenges with teams’ collaboration, driving results, and adapting to evolving needs. Expertise in resource allocation.

Results-driven Sales manager with a skillset for building robust client relationships and driving sales growth. Successfully led teams to exceed revenue targets by implementing strategic initiatives and fostering collaborative environments. Known for turning underperforming regions into top-performing ones through innovative solutions and hands-on leadership.
Knowledgeable about sales strategies and customer relationship management. Excellent negotiating and communication skills, as well as a talent for establishing and preserving relationships with clients. Ready to use and develop problem-solving, leadership, and strategic planning skills.

Results-driven Maintenance Planner specializing in safety compliance and data analysis. Developed optimized maintenance strategies and managed spare parts inventory, enhancing operational reliability and efficiency. Coordinated maintenance tasks and structured schedules to uphold safety standards in diverse environments.

Dynamic and self-motivated professional with proven adaptability and strong problem-solving skills, honed at Zamstat. Excels in fast-paced environments, demonstrating excellent communication and time management abilities. Committed to continuous improvement and effective teamwork, consistently delivering high-quality results under pressure. Proficient in computer skills, ensuring efficient operations and collaboration.

Dedicated Health and Safety Compliance Specialist with extensive expertise in environmental standards implementation and safety training delivery. Proven track record in accident investigation techniques, emergency response coordination, and health promotion and disease prevention techniques. Adept at ISO 45001 standards familiarity, occupational health understanding, and waste management procedures. Demonstrates strong leadership qualities, communication proficiency, and analytical skills to ensure safety awareness and policy implementation. Committed to enhancing workplace safety through proactive coordination and preventive measures knowledge while maintaining meticulous documentation and record keeping. Confident in the ability to identify workplace hazards and develop effective intervention initiatives. Skilled in conducting studies to assess integration of operational complexities and human factors. Excellent relationship management skills, with the ability to collaborate with stakeholders across the corporate world, government, the community, and civil society. Committed to improving self-awareness and emotional intelligence among teams in efforts to meet the ultimate objective of proactively creating a safe, healthy, and environmentally responsible workplace where the goal of “zero harm” is actively pursued.
Offering strong organisational skills and keen eye for identifying potential hazards in workplace environments. Knowledgeable about implementing safety protocols, conducting risk assessments, and fostering culture of safety among teams. Ready to use and develop skills in safety management, communication, and team leadership in Safety Management role.
Seasoned professional with focus on health and safety management, dedicated to fostering culture of safety within organisations. Skilled in implementing comprehensive safety programmes that reduce risk and ensure compliance with regulatory standards. Proven track record of enhancing workplace safety through training, audits, and proactive risk assessments.

Chemical Engineer and Chief Executive Officer with over 10 years of experience spanning industrial chemicals, agriculture, energy, and infrastructure support services. Proven track record in building and leading multi-sector businesses, managing donor- and government-linked projects, and delivering commercially viable, impact-driven solutions. Strong expertise in process optimization, industrial raw material supply, regulatory compliance, and strategic growth, with hands-on leadership in emerging markets across Southern Africa.

Dedicated graduate electrical engineer with hands-on experience in high-voltage protection systems, transmission networks, and transformer systems. Brings a hardworking, detail-oriented approach, combined with quick problem-solving, strong communication, and a strong focus on teamwork and safety. Eager to contribute to a dynamic engineering team.

I am self-disciplined, innovative and goal-oriented individual who is zealous to work under the most demanding circumstances, I easily adapt and I'm able to learn really quickly.
Tech-savvy professional boasts experience reviewing features to locate problems with common functions. Conducts comprehensive independent analyses to identify hidden issues. Specializes in test software. Brings several years of related experience. Collaborates cross-functionally to support production of high-quality software & Management packages.

Dynamic leader with strong interpersonal skills, secured and managed finances for CHRESO UNIVERSITY's student union through effective planning and budgeting. Enhanced campus engagement by organizing strategic events that increased participation. Proficient in Microsoft Office, managed finances at TAKULANAVO FARMS AND LOGISTICS LTD, ensuring compliance and accurate reporting. Fostered strong vendor relationships to support operational success.

I hold a Bachelor of Science Degree in Chemistry from the University Of Zambia with 2 years of experience gained through both drug discovery research in life sciences and tutoring. I am a result orientated, self driven and passionate chemist who employs good laboratory practices and Standard operating procedures in finding impactful and sustainable solutions to everyday life challenges. I have acquired vital analytical skills in base and precious metal analysis encompassing both the spectroscopic and wet chemistry methods. I am also well versed in separation techniques of organic and non organics which include TLC, column chromatography, Rotavapor etc. I am highly efficient in completing tasks and also possess effective communication skills.

Detail-oriented Pharmacist and Clinical Research professional with strong experience across GMP-style documentation, regulatory compliance, SOP-driven workflows, clinical research operations, and pharmacy practice. Skilled in EDC data accuracy, quality assurance checks, controlled substance handling, and pharmacovigilance awareness.
Brings a strong foundation for roles in Manufacturing, Quality Assurance/Control, Regulatory Affairs, Pharmacovigilance, and Clinical Trials—key focus areas within Dubai’s rapidly expanding pharmaceutical sector. Passionate about contributing to R&D, formulation, and quality-driven environments with precision and integrity.

A highly skilled professional with expertise in CRM, negotiation, and time management. Demonstrates exceptional listening skills, adaptability, and flexibility to ensure high customer satisfaction delivery. Known for innovative approaches and a strong commitment to achieving core competencies.

Dynamic Community Outreach Consultant with a proven track record at CIMMYT, excelling in climate-smart agriculture and gender-responsive programming. Successfully trained 84 facilitators, enhancing community engagement and capacity building. Proficient in data analysis, driving impactful research initiatives that inform policy and foster sustainable agribusiness development.

Social Science professional prepared to bring deep understanding of teaching methods and student engagement to new role. Proven ability to create stimulating learning environment and adapt teaching strategies to meet diverse needs. Known for teamwork and achieving positive outcomes through flexible and reliable approaches.

Dynamic Pharmacy Technician with proven expertise at CDC Lusaka Provincial Health Office CoAg, enhancing patient care through meticulous medication management and workflow optimization. Skilled in manual and automated dispensing, I foster strong relationships and train new staff, significantly reducing medication errors and improving patient satisfaction. Committed to confidentiality and quality assurance.

 Dynamic and self-motivated professional eager to embrace new perspectives and expand knowledge. Committed to being an integral part of a team, contributing to high productivity and success through leadership and collaboration. Highly adaptable with a proven ability to quickly grasp new ideas and concepts, fostering a deeper understanding of complex challenges. Equipped with strong problem-solving skills and the capacity to thrive under pressure, ready to excel in an environment that values professional excellence and the development of technical and communication expertise. 

Accomplished legal professional with extensive expertise in legal research, litigation, and court representation. Proficient in conveyancing, property law, and regulatory compliance, with a strong focus on client relationship management and courtroom demeanour. Demonstrates exceptional skills in legal documentation, case management, and expert witness examination. Adept at navigating complex areas such as immigration laws, employment law, and family law. Committed to delivering high-quality legal advocacy and strategic negotiation to achieve favourable outcomes for clients.
Experienced Legal Associate with focus on delivering high-quality legal services. Managed complex cases, driving positive outcomes for clients and enhancing firm reputation. Skilled in contract review, legal research, and client advisement, contributing to team success and client satisfaction.
Driven legal professional with strong analytical and communication skills, adept in research and legal writing. Possesses excellent problem-solving abilities and keen eye for detail. Committed to delivering impactful legal solutions that advance client interests.

Dedicated driver with a clean driving record and a valid driver's license, successfully transporting goods and passengers for Any. Demonstrated exceptional time management and customer service skills while ensuring safety compliance and operational readiness. Recognized for optimizing cargo space and enhancing delivery efficiency.

Dedicated volunteer coordinator with expertise in volunteer recruitment, event planning, and database management. Committed to enhancing community outreach and fostering strong volunteer relationships.

I am a Professional banker with over ten (10) years of work experience in retail and business banking sections with expert skills in customer relationship building and portfolio management. Front-facing roles and customer engagements using different platforms have enabled me to acquire specialised skills in customer service and complaint handling, communication, sales and marketing. I have a strong reputable record of driving significant sales and boosting sales revenue through effective marketing strategies and customer engagements for both retail and corporate customers. I also possess skills in financial modelling, analytical and quantitative skills, credit analysis and loan management with excellent communication and presentation skills. A dedicated employee, shrewd learner, team player with leadership skills capable of effectively leading a team and able to adapt to changes in business environment.

Being part Absa bank an international banking institution has enabled me to learn and acquire other skills in Payment policies, Anti-money Laundering (AML), Sanctions and Know Your Customer (KYC) policies from in-house trainings.

Fraud risk management professional with extensive experience in financial services. Expertise in fraud investigations, risk assessments and regulatory compliance, leading teams to improve detection strategies. Developed incident response plans that significantly reduced fraud risks. Committed to driving organizational growth through strategic initiatives.

Dynamic Pipelayer Foreman with NFCA Mining, skilled in pipe installation and trench excavation. Proven ability to enhance safety compliance and train new workers effectively. Adept at operating heavy machinery and conducting risk assessments, ensuring project success and worker safety in high-pressure environments.
Resourceful Foreman known for high productivity and efficient task completion. Possess specialized skills in project management, team leadership, and safety compliance, ensuring projects meet quality standards on time. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to lead teams effectively and overcome challenges in fast-paced environments. Safety-minded Pipe Layer tasked with repairing sanitary and stormwater sewer structures and pipe systems. Enthusiastic employee promoting excellent attendance record and skill properly aligning and positioning pipes.

Expert in software installation and configuration with a strong foundation in network servicing and troubleshooting. Demonstrated ability to manage multiple tasks effectively while maintaining high organizational standards. Proficient in Software Management and ERP systems, utilizing analytical skills to assess system management effectiveness. Creative thinker with experience in designing marketing content and strategies, alongside administrative support for marketing and admissions processes.

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.

Experienced professional with a strong background in technology-related roles. Proficient in software management, data management, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Compassionate and dedicated Healthcare Assistant (HCA) with over one year of hands-on experience delivering high-quality care in both hospice and homecare environments. Skilled in personal care, mobility assistance, medication administration, and monitoring patient wellbeing. Known for providing empathetic, respectful, and person-centered care while supporting multidisciplinary teams. Brings a strong background in clinical research, medical records management, and public health data collection. Eager to contribute to healthcare services and commit to continuous learning, including local language acquisition and cultural integration.

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