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I am a results-driven professional with over 12 years of experience in banking, specializing in sales, customer service, and team leadership. I consistently exceed performance targets and inspire teams to deliver exceptional customer experiences. I hold an MBA and am a certified business analyst, with strong analytical and strategic skills to identify opportunities and drive solutions. As a natural leader, I am committed to fostering collaboration, motivating teams, and driving continuous improvements to enhance customer satisfaction and operational efficiency. I am eager to contribute my expertise and leadership to your organization, confident in my ability to support your team's growth and success.

With 13 years of professional experience, I bring a strong executive presence and advanced conflict resolution skills. As a motivated self-starter, I excel in navigating complex situations with diplomacy and clarity. My collaborative, value-focused approach allows me to build and maintain positive relationships in matrixed environments, while effectively managing customer needs. I possess solid business acumen and am skilled in both written and verbal communication in English and Chinese, enabling me to communicate clearly and concisely across diverse stakeholder groups.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Accomplished professional with a proven track record at Prudential Vietnam Assurance Private Ltd., excelling in complaint handling, operation management and strong interpersonal skills. Spearheaded customer service improvements, enhancing product offerings and elevating customer satisfaction. Expert in staff training, problem-solving, and implementing effective change management strategies.

As a freelance sports reporter with expertise in mathematics and accounting, I bring a robust analytical skill set to my work. Fluent in Vietnamese and proficient in English, I also have a basic understanding of French and programming capabilities in Python.

Proficient Corporate Executive Chef & Operation Manager highly effective at operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge. More than 10-years background in Michelin Star restaurants and Five Star hotel industry. Knowledgeable about international cuisine including French, Italian, Japanese and Southeast Asian.

I have roughly 8 years of experience as admin manager for Japanese company at Hanoi City and worked with Indonesia, Thailand branches. We gained some big projects about manufacturing, supplying & installing Overhead Door for Industrial, Garage Door and got satisfied feedback from customers.

I am excited to put my knowledges, skills and love of building teams to work for a new employer.
Thank you so much for your consideration!

 Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. 

CAREER OBJECTIVE
Experienced finance professional with over 6 years as an Assistant Vice President at Affin Hwang Investment Bank Berhad. Seeking a challenging finance leadership role to utilize expertise in banking operations, credit analysis, customer service, and team management for driving organizational success. Strong background in margin financing, global custody transaction management, and regulatory compliance. Proven expertise in credit risk analysis, client management, and report generation. Highly adaptable and driven to streamline operations while ensuring adherence to financial regulations.

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Achieved 100% of performance targets for the past six consecutive years

Highly skilled Architect with a passion for creating functional and aesthetically pleasing spaces. Proficient in Auto Cad, Sketch Up, Photoshop, Vray, Lumion. Skilled in communication, teamwork, problem-solving. Seeking a role where I can apply my expertise to deliver exceptional design solutions.

A TESOL-certified teacher with 5+ years of experience educating students in language record of encouraging students to master English while also nurturing their love of the language. Committed to finding new methods to get better results and improve the ESL program. Creative and flexible teacher focused on adapting curriculum and methods to students' needs, including online and in-person instruction. Passionate about teaching English to students with any native language and any starting level of proficiency.

With 18 years of experience in strategic merchandising and business operations in the retail sector, I bring a proven track record of driving sales, profitability, and customer satisfaction. My expertise in building and leading teams up to 35 headcounts, combined with my ability to partner with top suppliers in the FMCG, F&B and Pharmacy industries.

An experienced Music Teacher with 13 years of expertise in fostering musical talent and creativity among students of various age groups. Skilled in curriculum development, individualized instructions, and integrating technology into music education. Adept at directing school performances from bands and orchestras to choral groups, with a proven track record of student success in performance and competitions. Passionate about inspiring a lifelong appreciation for music.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

At COMIN Bakehouse, I excelled in enhancing product visibility and sales through expert display setup and meticulous product packaging. Known for exceptional punctuality and inventory control, I significantly contributed to maintaining high standards of food safety and kitchen organization, demonstrating a keen ability to balance attention to detail with efficiency.

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