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Risk & Fraud | KYC | Operations |Customer Service | Personal banking |

• Focused and enthusiastic professional with 13 years of experience in Customer Service, Operations, Finance and Investment Banking.

• Currently working as ANALYST (Contact Centre - Operations) in FRAUD operations – Legal & Compliance process with DBS Bank - Pune.

Strong communication skills with ability to handle both critical escalations and manage Fraud ops process efficiently.

Executive Profile:

  End to End Risk & Fraud expertise along with KYC Knowledge.
  Knowledge of Corporate Banking.
  Knowledge and understanding of the legislation that affects DBS bank and its customers (including the Data Protection Act, Companies Act, Insolvency Act, Financial Services Act, Money Laundering and confidentiality regulations).
  Work closely with other KYC Managers to support
  KYC Leadership in delivering an outstanding performance across the team, demonstrating excellent behaviors and positively embracing and contributing to the KYC change program.
  A specialist member of the Risk, Fraud & KYC (Know Your Customer) team specializing in obtaining, completing and maintaining all Regulatory KYC documentation for our clients in accordance with the Bank's guidelines & Global financial regulations.


Professional Experience:
Brands Worked with:
MAERSK (10 years) & DBS Bank (3 years)

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Working as Engineer ITSSA under Land Transport Authority. Possess a Diploma in Electrical Engineering (Class 2008) from Ngee Ann Polytechnic. Currently married with 3 young kids.
Always keen on learning new emerging technology and best industry standards to leverage my abilities and skills development competency.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Multi-faceted analytics professional with 14+ years of experience in Reporting, Analytics and Data Management, aiming to work for an organization that will utilize my analytical and interpersonal skills for mutual growth and success.

Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members. Personable Guest Services Agent skilled in communicating with guests to provide information, resolve challenges and deliver exceptional service. Well-versed in hotel operations and guest account management illustrated over Number years of industry experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Proven Administrative Assistant with a track record of enhancing office efficiency and customer satisfaction at NSK Trade City Pandan, Johor Bahru. Expert in Microsoft Excel and adept at critical thinking, I significantly improved document processing speed and client relations. Leveraging tech-savvy skills and meticulous attention to detail, I excel in fast-paced environments, consistently meeting deadlines.

Highly adaptive and motivated professional with 3 years of experience in medical support, currently studying for a bachelor\'s in computer science. Experience in medical support has honed technical troubleshooting, communication, and customer service skills. Responsibilities include providing technical support for clinic staff, directing patient connections to doctors, and assisting with computer system issues. This wide range of experience equips with the ability to analyze and adapt to any situation, whether it\'s customer or computer related. Received compliments from employers for providing technical support and assisting doctors in leading patients throughout their recovery journey. Experienced in patient care coordination, medical documentation, and administrative tasks. Utilizes critical thinking to efficiently solve problems and enhance patient experiences. Knowledgeable in medical terminology and healthcare protocols, ensuring high standards of care and operational excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to contribute to the team\'s achievement of company goals. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented Fulfillment & Material Planner with 4 years expertise in order management, material planning, and production scheduling. Skilled in optimizing processes to ensure on-time deliveries, reduce costs, and enhance customer satisfaction. Experienced in using SAP Ariba and driving continuous improvements to support efficient, high-volume operations.

As an LTVP holder, I offer the advantage of not requiring foreigner quota, paying levy, or making CPF contributions. With over 10 years of experience in Singapore across various levels and responsibilities, I have honed my adaptability and ability to learn quickly. Thriving under pressure, I excel in effective collaboration. Leveraging my extensive experience and knowledge, I am confident in my ability to contribute to the growth and success of your organization.

To be a part of a professional organization in the accounting field where excellent analytical and technical skills can be utilized, work for the progress of the company, as well as for self development.

您好，我是康霖来自马来西亚的首都今年28岁，因为中学毕业后有在外打工所以才在23岁时才到台湾入学并且在28岁时回马。后来有幸在新加坡的韩式餐饮集团任职管理培训生后来则是公司为了要降低公司的营运成本而要求我离职

A seasoned Police Officer from the Ministry Of Home Affairs, I excel in firearms proficiency and conflict de-escalation, showcasing integrity and a commitment to public safety. Trained in advanced law enforcement techniques, I've led training for new recruits, enhancing community engagement and safety. My expertise in tactical policing and relationship management has significantly contributed to effective public service.

I am attached to the Singapore police force band for a bout 34 yrs in service as a guitar player,music arranger and singer

Committed primary school teacher dedicated to imparting knowledge to young learners through a diverse range of teaching methodologies. Skilled in fostering self-esteem and cultivating a lasting interest and enthusiasm for learning among children. Passionate about creating a positive and engaging classroom environment that promotes academic growth and personal development. Experienced in tailoring lessons to accommodate different learning styles and abilities, ensuring every student receives the support they need to thrive.

To succeed in an environment of growth and excellence which provides me job satisfaction and self-development and helps me achieve personal as well as organizational goals.
Capable of organizing and working under pressure Service-oriented and people-oriented Effective and efficient in working with other people Passionate, resourceful, and able to multitask Obtain a positive attitude and work ethics Flexible and open-minded in adapting to new environments and tasks Over 25 years of experience in the hospitality industry
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

I am a professional with strong background in providing exceptional customer service in high-pressure environments. My proactive approach in fostering team cohesion and handling crises will significantly enhanced service standards and operational efficiency. Having served a decade long service with Singapore Airlines, Service Excellency, Situational Management, Effective Communication and Emergency Response are some of the qualities that are strongly instilled in me. Being a reliable and results-driven person, i will consistently meeting and exceeding employer's expectations.

I am submitting my application for the WSH Coordinator position. My qualifications include over 11 years of experience in workplace safety and health within singapore's construction, & semiconductor (cleanroom) industries. I am deeply committed to ensuring the safety and well-being of all personnel on site. My expertise encompasses the implementation and enforcement of safety regulations, risk assessments, and the development of comprehensive safety programs. I have a proven record of successfully minimizing workplace accidents and injuries through proactive measures and effective training, and I am dedicated to fostering a culture of safety and compliance.

Aspiring to advance my career by leveraging technical expertise to contribute to organizational success. Proficient in Python, Java, SQL, with practical experience in software development, network administration, and cybersecurity. Skilled in data visualization and business intelligence tools, including Power BI and Tableau, for translating complex data into actionable insights. Demonstrates strong problem-solving abilities, effective communication, and a commitment to driving innovation and continuous professional growth. Seeking an opportunity to apply technical and analytical skills, enhance business performance, and contribute to a dynamic team environment.

A dedicated and results-oriented professional with extensive experience in customer relations, technical support, and team coordination. Possessing strong leadership, problem-solving, and organizational skills, I am seeking a Team Manager Apprenticeship to continue my growth in team management and contribute effectively to the success of the organization. My quick learning abilities, attention to detail, and commitment to excellence ensure the highest quality outcomes in every task I undertake.

Accomplished IT professional with expertise in cloud technologies, including AWS, Azure, and Tanzu. Proficient in Python, Java, and Bash scripting, with a strong foundation in Spring Boot and Spring Cloud frameworks. Demonstrates advanced skills in DevSecOps and cyber security, ensuring robust cloud security solutions. Experienced in utilising tools such as IntelliJ, PyCharm, Spark, Trino, and MySQL to drive efficient software development processes. Committed to leveraging technical skills to enhance organisational security and operational efficiency.

 Proven Store Keeper with expertise in inventory management and warehouse organization, notably at Chin Hoe Sdh.bhd. Demonstrates exceptional problem-solving abilities and a friendly, positive attitude, ensuring efficiency and accuracy in stock handling. Excelled in optimizing storage layouts and implementing inventory systems, significantly enhancing operational workflows. 

I am currently graduating with a Computer Engineering Diploma Certificate. The course has equipped me with the software and hardware aspect of computing circuit design for building microcontrollers. I also
learned how to troubleshoot circuits and electronic devices. Thus, having to create and debug software design involves programming languages like Java, Python, and C++.

Dynamic and results-driven Cybersecurity Professional with over 16 years of experience leading security operations teams and managing large-scale security infrastructures. Specialized in designing and optimizing SOC processes, driving effective incident response strategies, and implementing proactive defence solutions. Proven track record of leading cross-functional teams, managing high-impact security incidents, and aligning security operations with organizational objectives. Experience and hands-on expertise in incident response, threat detection, threat hunting, threat intel, WAF, API security, anti-DDoS, DFIR and bot management solutions.

Versatile and compassionate professional with experience at Best Home, adept in HIPAA compliance and exceptional customer service. Proven track record in enhancing patient independence and quality of life, alongside boosting customer satisfaction through efficient issue resolution. Skilled in housekeeping and medical terminology, contributing to a clean, safe, and supportive environment.

12 Years of total experiences
Dedicated Business Operations Specialist committed to executing tasks diligently in order to consistently exceed targets. A dependable team member who is used to taking on challenging duties, is dependable and prepared for fast-paced work, and meets needs with meticulous attention to detail and a hardworking attitude. Seek out ways to go above the basics and have a positive impact on the team.

Professional inspector with extensive experience in quality assurance and compliance. Known for keen eye for detail and commitment to maintaining high standards. Adept at working collaboratively with teams to achieve results and adapt to evolving requirements. Skilled in using inspection tools and methodologies to ensure product integrity.

Experienced leader with 10+ years of success in leading and managing end-to-end epidemiological projects in public and private healthcare sectors. Proven track record in spearheading high-impact projects like real-world evidence generation, digital therapeutics, and population health interventions. Expertise in leveraging cross-functional teams and cultivating partnerships with clinicians, academics, and industry experts to drive actionable outcomes benefiting the population.

Compliant KYC Analyst with 3 years of periodic reviews and onboarding KYC experience. Prior experiences in sales and customer service. Comfortable in a high paced environment as well as communications with stakeholders.

Experienced professional with 14 years in the hospitality industry and 5 years in supply chain management. Proactive, dependable, and a great team player with a keen eye for detail. Successfully managed front-of-house operations in a 5-star hotel, consistently delivering exceptional experiences to guests and tenants in various settings, including hotels and private properties.

Self-motivated and objective driven; works well in stressful environments dues to past experiences in jobs requiring high retail sales target with positive attitude for customer service. Always willing to learn new skills, I am able to work independently in busy environments and also within a team setting.

Sales professional with history of exceeding targets and fostering strong client relationships. Known for adaptability and results-driven approach in dynamic environments. Brings collaborative mindset and proficiency in sales strategy development and execution.

10 Years of IT industry experience across government and private sectors in administrative and technical roles. Seeking a role that leverages my transferable competencies and skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven Passenger Service Agent with extensive experience at Jetstar and Sats, adept in baggage handling and enhancing customer satisfaction through empathetic problem-solving. Skilled in travel documentation and airline policies, consistently improving service quality. Achieved a significant increase in passenger satisfaction ratings, demonstrating strong customer service and documentation verification abilities.
Developed strong interpersonal and problem-solving skills in high-pressure travel environment. Skilled in managing customer interactions, resolving issues efficiently, and ensuring smooth process. Seeking to transition into new field where these skills can drive positive outcomes and enhance team success.
Experienced with passenger service processes, including check-in, boarding, and customer assistance. Utilizes effective communication and problem-solving skills to address passenger needs and ensure smooth operations. Knowledge of airline regulations and procedures to maintain compliance and safety.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.






I am seeking for a full time career opportunity. I am willing to learn and accept challenges. I will also work to my best capability and give my full commitment in whatever assignments that are being assigned to me.
Pleasant, Confident, Energetic, Committed and a Team Player Fast learner, Organized, Dedicated with positive attitude & self-motivated PC literate Able to work with all level of staffs Able to adapt in any environment

I am known as Zhaf amongst my friends and peers. I am an experienced and dedicated police officer committed to solving crimes, saving lives, and reducing crime rates. With over five years of hands-on experience in citizen service, I have responded actively to crime scenes and managed ongoing incidents. Before transitioning to the Investigation department, I handled post-investigation responsibilities and effectively managed complainant expectations. Proficient in crisis intervention techniques and high-risk situation protocols, I have a proven track record of excellence in public service. This is demonstrated by winning the prestigious SPF Service Champion award twice in 2022, highlighting my unwavering work ethic. Possessing exceptional communication, interrogation, and interpersonal skills, I consistently maintain professionalism while achieving tangible results in crime resolution, as evidenced by various Commander and Commissioner Awards.

With 15 years of experience in the mining industry, I have successfully tackled challenges in Nickel Mining, Reporting to Government, Coal Mining, Coal Exploration, Gold Exploration, and Tunnel projects. As a Geotechnical Engineer with a Master's degree in Geomechanics, my expertise lies in Geotechnical engineering. Throughout my career, I have gained valuable experience in technical and managerial roles. In the past three years, I have expanded my skill set and taken on diverse responsibilities. I am now seeking opportunities that align with my passion for geotechnical work or managerial positions within the mining industry.

Experienced Senior Security Officer with a proven track record with one of the biggest security companies in Singapore, excelling in CCTV surveillance, incident reporting, and personal screenings. Demonstrated expertise in managing high-stakes situations, ensuring safety through vigilant access control and effective communication. Achieved significant reductions in security breaches, showcasing reliability and a keen eye for detail.

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