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Senior Product Manager with 20+ years leading enterprise-scale digital transformation across Private Banking, Wealth Management, Investment Banking, and Retail Banking. Brings an AI-first mindset to product leadership, backed by hands-on training in AI product strategy, prompt and context engineering, and Retrieval-Augmented Generation (RAG) and agentic AI concepts through the AI Generalist Accelerator Program. Uses AI-assisted prototyping to accelerate product discovery and validate MVPs ahead of engineering build-out, while partnering with technology, architecture, and data teams to turn AI capabilities into enterprise-ready products.

I work best in roles where there is a real person to understand, a problem to solve, and a target to hit.
Over the last 10 years, I’ve worked across international‑school enrolment, FMCG B2B distribution, fitness memberships, and service operations in Singapore. The environments have been different, but the common thread has been building trust, finding what is blocking a decision, and turning that into a clear, practical next step.
At GIIS, I managed the full enquiry‑to‑enrolment process across two campuses and converted about 67% of qualified leads into confirmed enrolments. I also re‑engaged more than 20,000 dormant records through a structured win‑back approach that restarted steady monthly conversions.
Before that, in FMCG, I helped recover roughly SGD 20,000 of near‑expiry stock by creating promotions and channels that turned slow‑moving products into repeat demand. In fitness, I sold and supported recurring memberships where retention, follow‑up, and tailored recommendations mattered just as much as closing the initial sale.
What I bring is simple: I stay calm with people, I listen properly, I follow through, and I know how to move a conversation toward a result without making it feel forced. I’m comfortable working in CRM pipelines, running both face‑to‑face and remote conversations, supporting outreach events, and partnering with internal teams to grow accounts, enrolments, and client relationships.
Right now, I’m focused on business development roles in B2B tech, international education, and corporate wellness in Singapore, where I can help teams reactivate pipelines, retain clients, and recover revenue.

Results-oriented Professional Engineer experienced in process optimization, quality control, and continuous improvement. Achieved significant enhancements in productivity and efficiency through advanced engineering methodologies and effective project management. Focused on fostering team collaboration and adapting to changing needs to drive operational success.

I've got Singapore PR, an overall score of 6 for my very only Academic IELTS Test in Jan, 2021 and many Chinese national prizes, including prizes from Peking University Chinese and Literature Department & Peking University Chinese Education Research Institute for my outstanding creative writing skills. I am familiar with Microsoft Office and I can speak fluent Mandarin, English, Cantonese, Hakka and basic French.

Dedicated educator with proven strengths in classroom management, relationship building, and innovative lesson planning. Committed to fostering critical thinking and student engagement through tailored instructional strategies.

Strategic, analytical and driven Global Mobility professional with over 18 years supporting global employee programs across APAC, EMEA, LATAM, and the AMERICAS. Adept at leading multicultural teams, delivering client excellence, and driving performance through inclusive team development and mentoring. Passionate about building strong relationships, operational excellence, and crafting exceptional customer experiences in dynamic, high-touch environments. Proven ability to establish and maintain excellent communication and relationships with clients, employees, team members and stakeholders. Enthusiastic and intentional about contributing to the success of a team that delivers enhanced employee/customer experiences, focused on serving clients, continuous learning, and development.

Dynamic Team Leader with a proven track record at Building Area Maintenance Pte Ltd, excelling in performance improvement and staff training. Expert in fostering collaboration and enhancing workflow efficiency, I successfully implemented process improvements that boosted productivity by 20%, while motivating teams to achieve operational excellence.

Dedicated professional with strong customer service skills and a proven ability to enhance client satisfaction. Experienced in fast-paced environments, demonstrating adaptability and effective communication.

Dynamic Senior Sales Manager with negotiation expertise and CRM software proficiency. Proven track record in key account development and media strategy execution, driving significant revenue growth.

To engage myself in a reputed organization which encourages me to enhance my knowledge and my work will be diligent and deserved with dedication towards the betterment of concerns.

To secure a challenging position as an Electro Technical Officer (ETO), leveraging expertise in electrical, electronic, and automation systems to ensure the safe and efficient operation of shipboard equipment. Dedicated to supporting the vessel’s operational excellence, maintaining compliance with international maritime standards, and continuously advancing technical skills in line with emerging maritime technologies.

Results-driven QA/QC Engineer with a proven track record at SK UNITED ENGINEERING PTE.LTD, enhancing quality assurance processes and reducing rework through proactive inspections. Skilled in advanced data management and strong communication, I successfully improved documentation efficiency and compliance for major marine projects, ensuring adherence to stringent industry standards.

Detail-oriented professional skilled in inventory control and logistics management. Adept at coordinating shipments and ensuring accuracy in stock processing. Committed to leveraging expertise to enhance operational efficiency and support organizational goals.

I am a Proactive and goal-oriented person with a well-balanced time management and problem-solving skills. I am able to adapt well to new places even in fast-paced environments, with a good capacity in being ready and open to learn and apply new skills. Wanting to grow as a person more and to step out of my comfort zone.

Dynamic Warehouse Supervisor with strengths in staff coaching and operational safety. Implements rigorous stock management practices, ensuring timely replenishment and compliance with safety standards. Cultivates a high-performing team environment, enhancing efficiency and reducing dispatch times.

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