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28 years working experiences in EMS industry, roles in Customer Focus Team Lead and Program Management.
Handling customer accounts in HealthTech, Storage, Telematics, Test and Measurement, Computing & Printing.
Dynamic and strategic-thinking individual leading a team of ~100 people supporting 10 customers with total revenue of $45M. Key accomplishment includes:

  Transformed under performing financial customer account to profitability in 6 months
  Significant growth in HealthTech (HT) customer from 1 to 8 as well as revenue growth of ~43% since year 2021
  Leading the HealthTech market segment Customer Focus Team (CFT) to establish process to meet ISO 13485 requirement
  Managing product End of Life/customer exit with zero exposure


With a robust background in technical writing and information development, my role at Visa entails crafting intricate documentation that empowers both internal stakeholders and customers. At Besi, my leadership in technical documentation is defined by creating comprehensive instructional manuals and user guides that enhance product understanding and usability.
The expertise in developing clear and concise technical content is a cornerstone of my professional mission. The content our team delivers serves as a vital tool for product operation and maintenance, ensuring customer success and contributing to the company's reputation for excellence in support and information accessibility.

 As a seasoned Operating Room Nurse with two decades of experience in a tertiary hospital setting, I bring a wealth of expertise and a steadfast commitment to quality patient care. My career began in the Philippines, where I trained as a Registered Nurse, and has since flourished in Singapore, where I have honed my skills in a dynamic and challenging environment. Renowned for being goal-oriented and an exceptional team player, I have consistently fostered positive relationships with my colleagues, ensuring a collaborative approach to healthcare. My motivation and efficiency are matched only by my attention to detail, underscoring my dedication to the highest standards of patient care. Even in the most high-pressure situations, I remain calm and composed, leveraging my experience to deliver outcomes that speak volumes of my professional acumen. 

Resourceful Operations Executive with 6 years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development. Talented at building collaborative partnerships and supporting employees in achieving professional success.

  Accomplished Senior Spa Therapist at Amore Fitness & Boutique Spa, renowned for integrating advanced massage techniques and aromatherapy knowledge to enhance client wellness. Demonstrated expertise in elevating customer satisfaction and loyalty through exceptional service and personalized treatment plans. Mentored junior therapists, significantly improving team skills and spa service quality. Proven track record in boosting spa retail sales and maintaining stringent hygiene standards. Committed Senior Spa Therapist offering extensive knowledge of modern spa care and [Specialization] treatments. Successful at comprehensive rejuvenation plans and maintaining long-term relationships with VIP clients. Adept at organization and leadership with an outstanding eye for detail.  

Demonstrates commitment and process improvement in the workplace.
Looking to join the workforce to gain real-world experience and always trying to upgrade and improve as an individual.

To work in an environment which offers a good opportunity to share knowledge and skills with others and participate myself and work towards for a complete satisfaction of the company.

An IT Audit Analyst with two years of hands-on experience in enhancing security protocols, optimizing risk management processes & contributing significantly to General IT controls (GITCs) & IT Application controls (ITACs) across various platforms. Further an innovative team member in multi-functional groups while also having a strong work ethic & motivation for independent work.

Accomplished Psychological Counselor with a proven track record at Abraham, enhancing patient progress through evidence-based techniques and multicultural competence. Skilled in both psychotherapy and behavior modification, adept at fostering collaborative environments and improving educational program effectiveness. Demonstrates exceptional ability in mental health assessment and promoting holistic care, significantly contributing to client and student success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Kind Clinical Psychologist with superior knowledge of [Type] treatment procedures and working closely with [Area of expertise] patients. Successful at planning individualized treatments and maintaining relationships with clients. Adept at [Software] use and data analysis. Dedicated Clinical Psychologist with [Number] years of experience assessing and treating patients experiencing various emotional, mental and behavioral disorders. Successful at accurate diagnoses and working closely with high-risk patients. Adept at consultations for new patients and maintaining relationships with existing ones. Steadfast Clinical Psychologist with [Number] years of experience. Committed to individualized patient care and solutions-oriented diagnoses. Successful in active listening and accurate treatment documentation. Passionate and reliable Psychologist develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator helps clients understand treatment purposes. Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Devoted and passionate student chef with six months of practical training in a commercial kitchen. Competent in a range of culinary skills, such as preparing, cooking, and presenting food. I'm excited to use my skills and creativity in a stimulating internship environment. Committed to quality in the culinary arts and continuous development. Looking for an internship opportunity to hone my talents and add to a kitchen that values teamwork.

Safety-oriented Tool Maker with years of experience. Knowledgeable about Toolmaking and Molding Process use with understanding of quality inspections and ethically sourcing materials. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To obtain a position in an organization where I can use my skills to benefit and enrich my knowledge, gain more responsibilities and experiences.

Accomplished IT professional with a proven track record at World Bank, specializing in desktop and application support, including Office 365 and MS Teams. Expert in mobile device management and adept at hardware/software troubleshooting. Increased help desk ticket resolution by 99%, showcasing strong problem-solving skills and a commitment to excellence.

Experienced High-End Luxury team manager with adaptability, resilience, and empathy. Calm and approachable, encourage creativity, consistently overachieving goals, and fostering strong relationships. Visual Merchandising expertise enhances communication and innovative implementation.

Working in the retail industry for 5 years and ready to make full use of the knowledge gained during study and the experience of being in various tasks. Work effectively in a group environment as well as working individually. Increases revenue by improving ordering and training Sales Associates on marketing strategies. A hard-working, friendly individual who enjoys being part of a busy retail team. Through sales roles, I've developed strong communication and organisation skills. I was awarded 'employees of the month' in my current role. I'm dedicated, enthusiastic and flexible with working hours. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

At Bollore Logistic, I enhanced inventory accuracy and streamlined warehouse operations, showcasing my problem-solving abilities and expertise in forklift operation. My strategic approach to inventory management and employee training led to significant improvements in efficiency and customer satisfaction, embodying a results-driven work ethic.

Accomplished Transmission Engineer from Lucky Joint Construction Pte Ltd, adept in optimizing transmission systems and enhancing network reliability through innovative upgrades and effective management. Excelled in project management and technical troubleshooting, significantly reducing operational costs and outage durations. Skilled in telecommunications engineering and fostering team collaboration, consistently delivering projects that meet rigorous safety and quality standards. Dedicated Transmission Engineer experienced in designing new layouts for lines, poles and towers to meet changing system and customer demands. Excellent interpersonal, communication and organizational skills developed over 15+ years in the field. Desiring a challenging role with room for career growth.

Flexible employee with 8 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Knowledgeable customer service management professional successful at improving team productivity, reducing escalated calls and increasing customer satisfaction scores.

I am actively pursuing opportunities to apply my wealth of experience and skill set towards fostering the growth of a prominent industrial enterprise. My objective is to be intellectually stimulated, evolve in tandem with the organization, and play a pivotal role in augmenting profits through my endeavors. Known for my organizational prowess and reliability, I excel in managing diverse tasks with a can-do attitude. I am eager to shoulder additional responsibilities to achieve collective objectives and am recognized as a meticulous team player with a keen eye for detail.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Qualified electronic engineer with two years of experience in the Electronic and semiconductor field. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills. Excellent data analysis and problem-solving skills.

     Proactive and meticulous Coating inspector cum operation manager with over 19 years of experience in shipbuilding & ship repair industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.                    Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.     

Experienced Technician with 7+ years in the electronic and automotive industries. Responsible Technician with excellent troubleshooting, QC measurement . OJT (On Job Training) and analytics skills coupled .Willingness to take on added responsibilities to meet team goals.

Experienced Warehouse Packer with work history loading items in various containers for shipment. Hardworking with skills in safely packaging goods, placing labels on packages and operating warehouse vehicles. Excellent attention to detail and safety. Effective communicator and team player. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Marine firefighters specialize in extinguishing ship fires, conducting maritime rescues, and handling medical incidents within territorial waters. They operate specialised vessels equipped with high-powered fire pumps, managing intense, confined-space, and high-temperature blazes on steel structures. Personnel undergo a five-week course, covering firefighting, HAZMAT, and medical, with some cross-trained as EMTs. With use of specialised, high-pressure foam/water systems and increasingly, drones (UAVs) and unmanned surface vessels to improve safety, we must handle adverse weather, navigate complex vessel layouts, and perform, often in high-heat conditions, up to 1,000°C in engine rooms.

Software Engineer Intern dedicated to improving skills through hands-on learning and development work. Proficient in mobile and desktop development environments. Adept at using HTML5, JavaScript and other programming languages to produce clean code. Well-organized and collaborative team player with strong communication and analytical abilities.

Versatile Technical Sales & Support Representative skilled at offering clients easy-to-understand guidance and actionable advice.
Positively impacts all customer interactions and engineering efforts for supported products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I am Muhammad Haziq and have just recently graduated from Nanyang Polytechnic with a Diploma in Nursing. Even though I am only a newly graduate, I feel confident to enter the working environment. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. I believe by entering the working environment will provide me with the opportunity to broaden my experience and obtained more knowledge to be a better Employee, Leader and Achiever in whatever field i strive to pursue in.

Adept and dynamic, honed critical thinking and patient care skills at Nanyang Polytechnic, working closely with seasoned professionals. Demonstrated excellence in medication administration and team collaboration, significantly enhancing patient wellbeing. Certified in CPR/AED, my background showcases a commitment to top-tier healthcare standards and infection control.

Self-motivated Production Technician follows safety practices, policies and procedures to consistently drive safe job performance. Disassembles, overhauls and rebuilds equipment with minimal supervision. Working knowledge of machine mechanics and troubleshooting and continuously learns new technologies.

 Passionate, patient-oriented individual serving diverse needs of patients through responsive engagement with healthcare services and policymakers.    Detail-oriented team player with strong organizational skills. Skilled in managing multiple priorities with a positive attitude and a high degree of accuracy.    To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. 

A passionate Maintenance Equipment Engineer and a dedicated individual who is self-motivated, takes challenges and responsibilities at work, where technical skills and leadership qualities can be used to promote the company and personal growth.

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