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  Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experience managing phone, online and consultative communications with customers. Proactively identified opportunities and built strong relationships with current and prospective clients. Consistently exceeded customer support and service expectations by resolving issues quickly. Developed this amazing people skills through the time I was working with Sitel Group with the UnitedHealthcare campaign, focused on compassion to go the extra mile and more.


Expertise in resource management and financial analysis with experience providing support and operational assistance to meet staff needs.
Capable and highly organized when coordinating personal, important documents, supplies and clients

Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Self-motivated Administrative Manager that brings proven leadership and organizational skills. With 10 years of financial and personnel management experience focusing on building positive morale and optimizing productivity. Proficient on budget administration offering demonstrated skills and success in improving controls for optimal financial stability.

 Accustomed to multitasking across field teams to improve coordination activities. Remains calm under pressure to deliver clear solutions for timely action. Minimizes conflicts and confusion by maintaining excellent rapport with people of diverse personality types and highly adaptable to different work environments.   

Más de cinco años de experiencia profesional en atención al cliente, administración-contabilidad, operaciones bancarias, manejo de efectivo, asesor de riesgo, venta y colocación de productos financieros.
Conocimiento en marketing digital,herramientas digitales y social media.
Meticuloso, multifuncional, organizado y puntual. Con orientación en formulación de proyectos agrícolas. Voluntario en programas sociales con énfasis en niñez y adolescencia en alto riesgo.


 Forward thinking with great expertise and knowledge in sales and marketing. Persistent leader, capable to inspire, inform and motivate the staff in charge to perform peak levels. Great team worker, and adapted to work under pressure. Possesses great track record in events and promotions coordination and planning. 

Impactful Director of Sales Operations with proven track record in sales leadership and operations and strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers. Goal-oriented manager with distinguished experience in the Business BPO industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Compiled and analyzed data to determine approaches to improve sales and performance. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a highly experienced Individual in Human resources and recruitment department. I do possess excellent interpersonal and communication skills. I am able to adapt well to any type of changes. I enjoy working as a team to solve problems and reach company's goal

 Hardworking Customer Service Representative with over 2+ years of experience with extensive knowledge of service delivery and proven multitasking abilities. Focused on surpassing expectations and driving team success. 

Experienced telecommunications engineer with solid background of 8+ years working in telecommunications projects. Now seeking to leverage this knowledge and acquire expertise in IT Technologies and Development Process.

Twenty years of experience in Wildlife monitoring and community outreach in Protected Areas in Nicaragua. Experience in Environmental Impact Assessment of wildlife in projects like wind farms, power lines, geothermic, infrastructure expansion, among others. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player. Expertise in environmental education. Experience in projects to mitigate poverty and preserve biodiversity, all with a strong work ethic.

Seeking a customer service job that offers a vibrant workplace where I can use my solid customer service experience in search of new opportunities for professional growth and advancement.

Skilled Technologist with experience remote or in site technical support, configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

I am a reliable hardworking, enthusiastic person who has more than 11 years of experience in the call center industry providing a professional customer service support experience for customers, with high quality and efficiency to various call center companies. I have great communication skills with customers over the phone also have experience in chats and emails.
I have great Bilingual skills and a comfortable place to work an provide the satisfaction that my clients looking for, to deliver the best customer service support experience. I am a self-motivated person that can play a leadership role with discipline and best practices to encourage others to perform and be successful.
Great sales skills, always looking forward to the success of my client's business, organized and time management skills. Looking forward to work and provide the best customer support experience and anything else that my clients need to succeed.

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