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Berufsziel
Strebe eine Vollzeitstelle an, die berufliche Herausforderungen bietet und meine zwischenmenschlichen Fähigkeiten, effektives Zeitmanagement und Problemlösungskompetenz nutzt. Ich suche eine Position, in der ich zu 100 % arbeiten kann und gleichzeitig mein eigenes Unternehmen nebenbei führen kann.

Developed critical technical skills and problem-solving abilities in fast-paced environment. Transitioning into new field, leveraging experience in diagnosing and resolving complex issues. Focused on delivering high-quality results and adapting to new challenges.

I'm a highly experienced and dedicated engineer and leader with exceptional technical and interpersonal skills. I have successfully led the rollout of high-traffic financial portals and trading systems in heavily audited and regulated environments. I'm able to work and perform under extreme pressure while maintaining focus and attention to detail.

Dynamic, versatile, results-oriented and detail-oriented IT professional with 5 years of experience in on-site customer service and vendor relationship management. Proven expertise in overseeing high-quality service delivery, ensuring impeccable customer satisfaction, and optimizing service performance. Skilled in working across functions to align service offerings with business goals and customer needs. Skilled in leading diverse teams, managing complex service delivery models, and implementing cost-effective solutions. Committed to maintaining excellent relationships with service providers while ensuring compliance with industry standards and customer expectations.


  Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experience managing phone, online and consultative communications with customers. Proactively identified opportunities and built strong relationships with current and prospective clients. Consistently exceeded customer support and service expectations by resolving issues quickly. Developed this amazing people skills through the time I was working with Sitel Group with the UnitedHealthcare campaign, focused on compassion to go the extra mile and more.


Experienced telecommunications engineer with solid background of 8+ years working in telecommunications projects. Now seeking to leverage this knowledge and acquire expertise in IT Technologies and Development Process.

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