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Commercial and growth-focused Business Development and Value Added Services (VAS) Leader with over 10 years’ experience driving revenue growth, strategic partnerships, and digital service adoption across Eastern and Central Africa. Demonstrated success in scaling VAS portfolios, leading consultative solution sales, and commercializing digital platforms across financial services, e-commerce, and healthtech ecosystems.
Recognized for translating complex technology and customer engagement solutions into clear commercial outcomes for enterprise clients and senior stakeholders. Proven ability to expand multi-country portfolios, build high-impact partnerships, and deliver sustainable revenue growth through data-driven customer engagement and service innovation.

Highly organised and trusted Office & Programme Management professional with extensive experience supporting senior executives, managing complex operations, financial coordination, and multi-stakeholder programmes within regulated and confidential environments. Currently serving as Executive Assistant to the CEO at M-Gas (East Africa), with demonstrated strengths in administrative leadership, financial oversight, project coordination, and stakeholder engagement across government, financial institutions, and international partners.
Recognised for discretion, integrity, and operational excellence, I bring strong experience in managing sensitive information, coordinating high-level engagements, supporting budget management, and ensuring compliance with organizational policies. Adept at working in structured, multicultural environments, I thrive in roles that require precision, accountability, and contribution to strategic security and development objectives.

Results-oriented leader with extensive experience managing Field Offices at UNICEF, driving impactful Humanitarian and Development programs across diverse, complex environments. Proven expertise in strategic partnership building, advocacy, and mobilizing resources to enhance access to essential services for children and vulnerable groups. Skilled in overseeing multisectoral programs and budgets up to USD 12 million, with a strong focus on equity and gender integration. Committed to fostering inclusive teams and strengthening community resilience through a Humanitarian-Development-Peace Nexus approach.

Versatile and innovative Head Chef & Culinary Consultant with over 9 years of advanced culinary experience across Japanese, Asian, Indian, and Italian cuisines. Highly skilled in menu engineering, fusion recipe development, high-volume operations, cost control, and team leadership. Proven ability to elevate food quality, streamline operations, and train chefs to produce consistent world-class standards. My leadership blends discipline, creativity, and modern culinary intelligence to deliver exceptional dining experiences and operational excellence across diverse kitchen environments.
To secure a senior international or cruise-line culinary role to elevate global culinary standards.

Developed procurement skills in fast-paced, high-volume environment, excelling in vendor management and cost-saving strategies. Demonstrated ability to manage complex logistics and coordinate with multiple stakeholders. Seeking to leverage these transferable skills in new field to drive successful outcomes.
Professional with strong background in procurement and supply chain management. Known for driving efficiency and fostering team collaboration to achieve results. Skilled in vendor negotiations, contract management, and inventory control. Reliable, adaptable, and focused on meeting organizational goals.

To be efficient and meticulous in excuting my duties and be team player in all the field under jurisdictions so as to achieve the set goals and the objectives of the organisation to the higest level possible. To raise the higest level and look for position that is challenging fulfilling and regarding that will explot end and further my interst and provide opportunities for personal, professional and delopment.

An astute Banking Operations Manager with over 20 years of experience driving growth and profitability by optimizing branch operations, fostering a customer-centric environment, and marketing. Professional experience includes holding the office of Ag C.E.O at Umba Microfinance Bank. Was Chief Manager at Paramount Bank - Eldoret, Pioneer Branch Manager with CFC Stanbic Bank - Eldoret, and Marketing and Operations Manager at Likonyem Trading Company among other roles. Adept at implementing targeted sales strategies that lead to an increase in branch revenue; ensuring full compliance with all regulatory requirements to mitigate potential risks to the organization, and developing and executing strategic plans aligned with organizational goals to increase market share. Possess exceptional financial analysis and reporting skills, team leadership and development, and communication.

Innovative E-learning developer with expertise in digital literacy integration, data analysis, and financial planning. Proven ability to enhance educational initiatives and support teachers in adopting technology to improve classroom experiences.
Dynamic professional with experience in E-learning development and financial advising. Strong skills in data analysis and collaboration, dedicated to driving successful digital literacy initiatives and supporting educators to optimize teaching methods.

 To be part of an organization where my high attitude, ambitions and passion will add value to serve in any field. Also aid in advancing strategies and ideas that will positively transform the organization and the community at large to the batter. 

A strategic, people-centered communications and digital marketing leader with 15+ years of experience shaping narratives, strengthening brands, and driving impact across corporate, development, education, and cultural sectors. I bring a rare blend of analytical thinking and creative intuition equally comfortable designing high-level communication strategies as I am crafting stories that move audiences and build trust.
My work sits at the intersection of strategy, storytelling, and digital innovation. I have led high-impact PR, digital, and marketing campaigns for organizations across East Africa, partnering with teams to elevate visibility, deepen stakeholder engagement, and deliver measurable, meaningful results. Whether managing multi-country programs, guiding media relations, building digital ecosystems, or overseeing content and influencer collaborations, I approach every project with intention, empathy, and a focus on real human connection.
Above all, I believe every brand has a voice and every story has power. My role and passion is to help bring that voice to life in a way that is authentic, memorable, and strategic.

 Detail oriented and highly organized customer care representative with experience in Data Entry, customer service and office administration. proficient in Microsoft office (Excel, word, Powerpoint). Committed to providing accurate and efficient support to ensure smooth business operations. Completed multiple in-house customer service training programs, enhancing skills in communication, conflict resolution and client management 

Data Analyst with 3+ years of experience delivering analytical solutions, building business dashboards, designing KPI models, and improving decision workflows. Skilled in blending complex data with business logic to deliver insights for product, operations, finance, and monitoring teams. Strong collaborator across engineering, data, and product functions.

Strategic Customer Experience Practitioner (PMP) with 8+ years driving service excellence, digital adoption and operational efficiency across telecommunications, IT and retail. Skilled in designing customer-centric programs, conducting Voice of the Customer (VoC) analysis and leading CX maturity assessments, delivering measurable improvements such as 20% faster service processing and enhanced customer satisfaction. Recognized for crossfunctional collaboration, process optimization and translating insights into actionable outcomes that elevate both customer and employee experiences.

Dedicated professional with over 5 years of experience, demonstrating a proven track record of dependability and responsibility. Strong analytical skills facilitate the assessment of complex conditions and the implementation of effective interventions tailored to individual needs. A unique empathy for diverse situations fosters meaningful connections with patients, families and facility staff. Committed to maintaining open lines of communication, ensuring all stakeholders are informed and engaged in the care process.

I am dedicated and forward-thinking professional with a strong passion for technology, leadership, and continuous growth.
I thrive in environments that challenge me to think creatively and strategically, and I take pride in delivering solutions that create real impact. With a natural ability to lead, motivate, and collaborate, I always aim to bring out the best in teams and inspire excellence in every project I undertake.
Driven by vision, discipline, and integrity, I constantly seek opportunities to learn, innovate, and contribute meaningfully to both business and community.

Dynamic Sales Manager with a proven track record at Shalom Beauty & Cosmetics, driving revenue growth through strategic planning and client relationship management. Expert in market research and performance management, I fostered loyalty and retention, enhancing team efficiency and achieving quarterly targets. Passionate about developing talent and delivering exceptional customer service.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Graduate Civil & Construction Engineer and Equity Leaders Program (2020 cohort) alumna with combined experience in banking operations, data support, project management, and technical problem-solving. Skilled at managing high-value transactions, optimizing processes, and delivering results in both technical and corporate environments. Passionate about contributing to Equity Bank’s mission through efficient operations, customer-centric service, and innovative data-driven solutions.

Offering solid foundation in literary studies and genuine interest in fostering student development. Brings expertise in literary analysis and curriculum planning, ready to enhance educational experience. Ready to use and develop skills in critical thinking and classroom management in Literature Teacher role. Cultivated strong communication and analytical skills in academic setting, looking to transition into new field. Known for developing engaging and inclusive learning experiences that promote critical thinking. Ready to apply these transferrable skills in dynamic and collaborative environment. Passionate and dedicated, bringing deep understanding of literature and strong analytical skills to classroom. Adept in literary analysis and curriculum development, with focus on fostering critical thinking and inspiring love for reading. Committed to creating engaging and inclusive learning environment that promotes academic excellence and personal growth. Professional educator with robust background in literature and pedagogy. Skilled in curriculum development, classroom management, and fostering collaborative learning environment. Known for delivering engaging lessons and adapting to evolving educational needs. Strong communicator with passion for inspiring students and achieving academic success. Literature professional with proven track record in inspiring students to engage with diverse literary genres. Adept at designing engaging lesson plans and fostering stimulating learning environment. Known for strong collaboration with colleagues and adaptability to changing educational needs. Experienced with literary analysis and curriculum design. Utilizes innovative teaching methods to engage students and enhance their understanding of literature. Knowledge of effective classroom management and communication techniques. Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Results-driven Customer Success Operations Manager with 3+ years of experience enhancing client onboarding, optimizing workflows, and managing enterprise accounts across SaaS, mentorship, and renewable energy sectors. Proficient in implementing digital platforms, streamlining documentation, and leading cross-functional teams in virtual environments. Recognized for driving user adoption, improving client satisfaction, and ensuring data accuracy through structured processes. Combines a foundation in international development with strong analytical and organizational skills to deliver high-impact results.

Finance professional with a solid academic background in Mathematics and Business Studies and a demonstrated commitment to accountability and excellence in both private and non-profit sectors. Recognized for integrity, attention to detail, and a dependable work ethic in supporting donor-funded initiatives and operational financial management. Experienced in maintaining high standards of financial stewardship, fostering cross-functional collaboration, and contributing to the effective delivery of community-based programs. Trusted team member known for reliability, discretion, and a strong sense of responsibility in upholding financial transparency and organizational goals.

Knowledgeable Software Engineer with solid background in strategic planning and operational oversight. Proven ability to lead teams and execute initiatives that enhance organizational effectiveness. Demonstrated expertise in conflict resolution and resource management. Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.

Motivated and customer-focused hospitality professional with hands-on experience in food and beverage service, banqueting, and front office operations. Skilled in maintaining high service standards, managing guest relations, and ensuring smooth operations across hotel departments. Adept at teamwork, communication, and problem-solving, with a strong drive for professional growth in the hospitality industry.

Analytical and detail-oriented professional with expertise in AI data labeling, text generation, and computer vision tasks. Skilled in image, video, and text annotation with a focus on precision and data integrity. Proficient in using digital tools to organize, analyze, and ensure accuracy in datasets. Passionate about contributing to AI model development through accurate data annotation and continuous learning.

Dynamic nursing professional with extensive experience at Kijabe Hospital, excelling in patient education and critical care. Proven ability to lead teams, enhance patient outcomes, and implement effective care plans. Skilled in laboratory testing and committed to continuous improvement, ensuring high standards of care and safety in fast-paced environments.

to equip my efficient administrative skills leadership skills negotiation skills to take the lead in achieving of the organizations mission and vision. And am ready to enhance other report writing and project presentation skills for the good of the company.

Detail-oriented banking and finance professional experienced in cash management, branch operations, reconciliations, and regulatory compliance. Managed branch cash, enforced AML/KYC controls, and supported GL reconciliations while maintaining strict internal controls. Led teams of tellers to enhance operational efficiency and deliver superior customer service. Holds CPA Foundation level with strong analytical and risk mitigation skills.

Dynamic customer service professional with a proven track record at xFusion, enhancing satisfaction ratings by 25% through effective problem-solving and empathy. Skilled in managing ticketing systems using apps like Zendesk, Gorgias, and Freshdesk, I excel in fostering teamwork and driving customer retention, while streamlining processes to achieve operational excellence.

Dynamic educational leader with a proven track record at Mombasa Baptist High School, excelling in curriculum design and academic strategic planning. Spearheaded the successful implementation of the Competency-Based Curriculum, enhancing student performance through effective communication and mentoring. Recognized for fostering teamwork and driving academic excellence across diverse programs.

Dynamic Marketing Manager with a proven track record at A PLAN Insurance Brokers, enhancing brand awareness and driving lead generation through innovative campaigns. Skilled in digital marketing and customer acquisition, I excel in strategic budget management and effective communication, consistently delivering high-impact results that align with business objectives. I contribute to exemplary performance in terms of market share and sustainable growth.

Dedicated security professional with extensive experience at Amirssa Enterprises, excelling in emergency response and complex problem-solving. Proven ability to enhance workplace safety through vigilant mobile patrols and effective ID verification. Recognized for exceptional customer service and collaboration with law enforcement, ensuring a secure environment for all.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

"Motivated professional with experience in customer handling, cash management, and cleaning support. Skilled at organization, communication, and operational support. Currently working as an M-Pesa agent with additional experience in cleaning at Pulse Medic Ltd. Eager to transition into logistics and coordination roles with DHL."

Dynamic land surveyor with extensive experience at Bernard Mugambi, skilled in surveying techniques and data analysis. Proven ability to enhance team performance through innovative problem-solving and effective communication. Committed to delivering exceptional customer service while ensuring compliance with safety regulations and maintaining meticulous records of surveying activities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Dynamic Chief Procurement Officer with over 16 years of global experience driving supply chain excellence and digital transformation across leading organizations. Expertise in procurement strategy, global sourcing, and strategic partnerships consistently delivers significant cost savings and enterprise-wide value. Proven track record in optimizing vendor management, enhancing supplier diversity initiatives, and spearheading innovative sustainability efforts within procurement. Adept at navigating complex negotiations and leveraging emerging technologies to mitigate risks and ensure compliance in an ever-evolving supply chain landscape.

Accomplished compliance analyst with expertise in Am/CFT/CPF, risk management and regulatory compliance. At Conference Forex Bureau Co. Ltd, led AML/CFT initiatives, enhancing overall compliance .Known for excellent communication and strategic oversight, ensuring adherence to Anti money Laundering regulations and fostering a culture of compliance. Proven track record in driving operational excellence and safeguarding organizational integrity.

Dynamic professional with extensive experience as a Partner at Maritimes Associates LLP, excelling in strategic planning and client engagement. Proven track record in fostering strong relationships and driving revenue growth through innovative solutions. Adept in auditing and talent recruitment, consistently delivering high-quality services and achieving successful client outcomes.

Hi, I’m Calvin, a Virtual Assistant, Administrative Support, and Customer Support Specialist passionate about helping busy founders and growing brands stay organised, communicate clearly, and show up with purpose in the digital space.

I started my journey in virtual support, assisting CEOs and small business owners with email management, calendars, projects and task coordination. But over time, I realised my work goes beyond just managing schedules; I help people bring structure to their day, clarity to their goals, and ease to their business operations.

As your Virtual Assistant, I manage the behind-the-scenes tasks that keep your business moving:

-Keep inboxes and calendars under control so nothing gets missed.
-Organise files, reports, and workflows with precision.
-Support teams and clients with clear, professional communication.
-Ensure projects move forward smoothly and efficiently.

As an Administrative Support Specialist, I help keep everything in order, from coordinating schedules, organising documents, and preparing reports to tracking tasks and keeping projects moving. My focus is always on clarity, efficiency, and making sure nothing slips through the cracks.

In Customer Support, I assist with handling inquiries, resolving concerns, and making sure every client or customer feels seen, heard, and supported. I understand how vital communication is to building trust, and I bring a calm, professional tone to every interaction.

How I work:

-Proactive: I anticipate needs and solve problems early.
-Clear: You’ll always know what’s done and what’s next.
-Organised: Every task, deadline, and detail has a place.
-Reliable: I deliver on time — consistently and with care.

Whether you're managing a fast-paced company or building something new, I’m here to help simplify your operations and free up your time.

Let’s connect. I’d love to support your journey with dependable admin and customer support.

Developed strong problem-solving and technical skills in fast-paced aviation maintenance environment. Effective at interpreting technical manuals and ensuring compliance with safety regulations. Seeking to transition to new role where these abilities can drive operational excellence and team success.
Knowledgeable aircraft maintenance technician with solid background in aircraft maintenance and repair, ensuring optimal performance and safety of various aircraft models. Successfully contributed to reducing downtime through efficient troubleshooting and timely maintenance. Demonstrated expertise in diagnostics and repair, and strong collaboration skills within team environments.

Dynamic music educator and graphic designer with a proven track record at Freelancer, enhancing student performance through innovative vocal coaching and music theory instruction. Committed to professional growth, I leverage my skills in music production and mentoring to inspire diverse learners and elevate their artistic expression.

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