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Proactive and customer-focused Service Desk Associate and Customer Service Executive with hands-on experience in delivering IT support and client assistance across international markets. Skilled in resolving complex technical and service-related issues via voice and chat, while consistently exceeding performance metrics such as First Contact Resolution (FCR) and Customer Satisfaction (CSAT). Proficient in tools like ServiceNow and Active Directory, with a strong background in multichannel support, SLA compliance, and process efficiency. Adept at thriving in fast-paced, 24/7 support environments, with a solutions-driven mindset and a passion for enhancing customer experience.

To utilize my 21+ years of extensive experience in mining equipment service and leadership to drive operational excellence and achieve organizational goals while maintaining a strong focus on safety, innovation, and team development.
Extensive hands-on and leadership experience in servicing open-pit and underground mining equipment. Proficient in technical troubleshooting, preventive maintenance, and commissioning. Strong team leadership, training, and motivational skills. Proven ability to optimize costs, reduce downtime, and implement EHS standards.

An ambitious, well networked professional, with varied experience in Brand Marketing, Experiential Marketing, Out-of-Home Media & Communication, Activation & Retail Branding, Events & Entertainment, Lifestyle, Sports & Celebrity Management, Journalism & Mentoring. A mentor, equipped with a sound academic background & Industry Expertise spanning over 29 years. Have managed the brand endorsements of M.S. Dhoni, the skipper of the Indian Cricket Team from 2007 to 2010 and Chennai Super Kings, the IPL Franchise during 2008 & 2009. Conceptualized, owned and organized an extremely popular fashion event in Kolkata, India, called “Kolkata Fashion Week” Successfully launched and managed the famous “Incredible India” Out-of-Home Advertising Campaign for the Ministry of Tourism, Govt. of India in three continents & six countries, three years in a row. Versatile, able to perform multiple tasks in pressured environment, possess proven people skills, extremely proficient in both interpersonal & group communication. An avid learner, a patient listener, a passionate traveller, a nature enthusiast.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

To secure a position in a challenging field where I can apply my education and knowledge effectively, and contribute to the success of a progressive organization that offers opportunities for career growth and professional development.

To deliver as per client satisfaction To understand flow of work identifying activity and mobilize accordingly also with quality and safety
PROFILE

Dynamic Lead Fund Accountant with over 8 years of experience in fund administration and reconciliation, delivering precision and efficiency in high-pressure environments. Demonstrated expertise in overseeing complex fund operations, ensuring accurate NAV calculations, and enhancing client onboarding processes. Proficient in streamlining workflows and driving team performance while maintaining compliance with regulatory standards. Strong skills in financial securities and reconciliation strategies, leveraging exceptional communication and coordination to cultivate lasting client relationships. Committed to fostering continuous improvement and excellence in financial management.

Total 9 Year of experience in IT industry where 7 year of experience across Big Data Hadoop, Datawarehouse, Datalake, Data Modeling PySpark, Spark, Hive, HDFS, Python, Shell script and Linux. Ability to quickly pick up unfamiliar technologies, which in turn allows swiftly diagnosing problems and keeping everything running smoothly. Troubleshooting data related and other technical issues on production.

Seasoned professional with extensive experience in the banking sector, specializing in contact centre, financial support (collections), quality assurance and change management. Adept at developing and implementing control frameworks, ensuring adherence to regulatory standards, and optimizing processes to mitigate risks. Currently enhancing my risk management skills to further contribute to data-driven decision-making.

Dynamic Chemistry Professor with a proven track record at national brands , excelling in both traditional and tech-enabled teaching. Renowned for mentoring top-ranking students and producing successful candidates for premier medical colleges. Proficient in physical and inorganic chemistry, with exceptional student empathy and engagement skills.

Dynamic Performance Technical Lead with 12 years of experience, specializing in various performance testing and monitoring tools. I have worked in Insurance, Retail and Travel domains. Proven track record in optimizing system performance and driving continuous improvement initiatives.

Results-driven Business Analyst with over 10 years of experience in analyzing business needs, optimizing processes, and delivering actionable insights across manufacturing, steel, and industrial sectors. Skilled in requirement gathering, stakeholder management, and translating data into strategic solutions using tools like SAP, Power BI, and Excel. Proven track record in driving process improvements, cost savings, and operational efficiency through data-backed decision-making.

Dynamic cybersecurity expert with over 14 years of experience,
currently working at Accenture,specializing in application security and regulatory compliance. Proven ability in threat analysis and risk assessment, successfully implementing security frameworks across diverse ecosystems. Adeptat project management, ensuring quality deliverables while fostering
strong client relationships.

Experienced and knowledgeable in customer support, CRM, lead management, and the US healthcare industry. Professional seeking to contribute training and acquired skills within a team role. Proven ability to work effectively both independently and in a group setting. Excels in securing revenue by meticulously verifying and posting receipts, adept at resolving any discrepancies that may arise.

An organized professional having over 4+ Years of experience in field of network & security and done CCNA, Palo alto and Checkpoint training, seeking an opportunity in Network Security. Rich experience in IT service industry with good track record domestic (NSE) support to clients for Network security Devices and firewalls issues. Result-oriented Security Designer offering 4 years of focused experience in the areas of Software Networking, IT Consultancy, IT Security Management and Client Management with hands-on experience in Security products like Firewall (Palo Alto, Checkpoint, cisco ASA)

Energetic and adaptable business professional with an MBA in Marketing from UPES. Experienced in marketing and sales with strong communication, analytical, and CRM skills. Known for a practical, team-oriented approach and a strong focus on results through strategic thinking and problem-solving.

Experienced Integration and SAP MM Consultant with over 7 years of expertise in IT consulting, ERP implementation, and domain-driven solutions. Known for leading smooth data integrations, deploying SAP MM/PP enhancements, and achieving successful Go-Lives across multiple industries. Proficient in stakeholder management, team leadership, and promoting an inclusive workplace culture through ERG involvement and mentorship programs.

Dynamic Relationship Manager with a proven track record at HDFC Bank Ltd., achieving a 115% sales increase through exceptional customer service and strategic relationship building. Skilled in financial analysis and customer retention, I excel in fostering collaboration and loyalty, ensuring tailored solutions that meet client needs and drive business success.

Looking for senior positions in Marketing /Business Development/ Strategic consulting in Automotive sector.

PROFESSIONAL BACKGROUND: Overall, I have over 6 years of experience in the insurance and healthcare industry. Currently working at Mediassist TPA as a Sr. CRM Executive, with significant experience in managing customer relationships and enhancing client satisfaction. Proficient at implementing CRM strategies, conducting market research, and analyzing customer behavior to improve service delivery. Demonstrated ability to work collaboratively with teams while delivering improvements in customer engagement and retention rates. Strong communication skills and a strategic thinker with a knack for problem-solving and data analysis.

After securing an MBA from the University of Canterbury in 1986, I worked for companies in New Zealand and Australia for 20 years. Presently, I guest lecture and co-teach Innovation, Business Management, Design Thinking and Entrepreneurship subjects in business schools. Highly entrepreneurial, strong personal values and integrity, close relationships with multinational companies, governments and their nodal agencies
Experienced educator well-prepared for delivering engaging and impactful lectures. Strong focus on team collaboration and achieving results, adaptable to changing academic needs. Proficient in curriculum development, public speaking, and student engagement. Known for reliability and fostering positive learning environment.

9+ years of experience in designing and developing applications in Java/J2EE and Spring technologies using micro-service architecture. Extremely motivated to constantly develop my skills and grow professionally.

Dynamic Reporting Analyst with a proven track record at CareerBuilder, excelling in data analysis and report generation. Skilled in SQL Server and Tableau, I deliver actionable insights while effectively communicating with stakeholders. Recognized for optimizing reporting solutions, I lead teams to enhance project outcomes and drive client success.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Dynamic Talent Acquisition Specialist with a proven track record at IDFC First Bank, excelling in full recruitment cycles and candidate sourcing. Skilled in salary negotiation and stakeholder collaboration, I successfully enhanced recruitment efficiency, achieving high hit ratios while fostering internal talent mobility. Passionate about connecting top talent with opportunities.

Data Scientist at Herofincorp specializing in predictive modeling and data visualization. Increased profitability by 15% through advanced analytics and strategic insights. Proficient in Python with strong analytical skills, transforming complex data into actionable business strategies.

seeking assignments to move ahead in Accounts/ Finance / Taxation/ Audits and MIS Reporting with a growth oriented organization
A Bachelor of Commerce and an MBA in Finance with more than 11 years of rich post qualification experience in the categories of Accounts, Finance, Taxation, MIS, Budgeting and Audits in manufacturing and construction companies. Working in L&T Realty Developers Ltd as Assistant General Manager – Finance & Accounts. A 100% subsidiary of Larsen Toubro Ltd. Currently CTC Rs. 24.00 Lakhs per annum. Managing the SEZ activates & Compliances. Well versed with the RERA Compliances. Preparing the Financial Models & Budgets. Proficient in working in SAP, Hyperion, Salesforce and Tally ERP. Handful of experience in dealing accounts as per Indian Accounting Standards. Skilled & Proficient at finalization of accounts, receivables/ payables management, bank co-ordination, maintenance of statements & reports, coordination within the departments. Successfully handled and liaison with tax authorities for filing returns and getting assessments done. Excellent relationship management, Keen analytical and communication skills. Versatile Assistant General Manager with 19 years of experience overseeing daily [Industry] operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Dynamic professional with a proven track record as a Stock Trader and Field Engineer at ACT Fibernet. Expert in market analysis and risk management, leveraging technical problem-solving skills to drive investment success. Recognized for developing effective trading strategies and resolving complex technical issues, ensuring optimal performance and client satisfaction.

A challenging position where my experience,and accomplishments will contribute to the success of the organization and to win with a winning team and to achieve my all goals with hard work.

Results-driven ReactJS Developer with deep expertise in building scalable, high-performance enterprise applications. Specialized in designing dynamic and responsive web applications for seamless user experiences. Proficient in Jenkins (CI/CD), GitHub, and AWS for streamlined development and deployment. Agile practitioner focused on delivering high quality, business-aligned digital solutions.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

 Dynamic Environmental Scientist with strong a proven track record at ZRP, specializing in solid and hazardous waste management, air and water quality analysis using advanced analytical techniques. Successfully streamlined data collection processes, enhancing monitoring accuracy. Adept at conducting, collecting, and overseeing environmental data/sample collection, sample preparation, and testing for air, water and waste. Strong focus on xenobiotics and environmental toxicology to occupational health and safety. Good at public speaking and fostering community engagement through educational workshops, driving awareness of sustainable practices and environmental conservation. 

M365 Operations and System administrator with years of schooling and technical education combined with 10+ years of hands-on experience with M365 support, Server support, desktop support and other production IT environments A Proven ability to learn fast and provide support of business IT systems Extensive knowledge of Office 365, Exchange Online, Azure Active Directory, SharePoint Online, One Drive, MS Teams

Strategic problem-solver with 6+ years of experience leading cross-functional initiatives in consulting and research environments across tech, consumer, and SaaS sectors. Adept at driving high-impact programs, managing C-level stakeholders, and delivering data-backed insights to shape organizational strategy.

Dynamic Executive Purchaser at Hilux Autoelectric Pvt. Ltd. with expertise in supplier negotiation and logistics optimization. Successfully ensured compliance with import regulations while maintaining optimal inventory levels. Proven track record in enhancing shipping efficiency and fostering strong supplier relationships to drive operational excellence.

Dynamic Sales and Marketing Representative at Xpress Bees Courier, skilled in team leadership and problem-solving. Enhanced customer satisfaction through proactive service quality management and fostered a collaborative team culture. Proficient in digital marketing and frontend development, driving operational success and achieving sales targets effectively.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

To utilize my skill and ability and acquire knowledge through experience by being associated with an organization that offers professional and personal growth

Team-oriented DTP and Account Assistant professional with established talents in performing Documentation and Book keeping. Multitasker with outstanding time management and customer service abilities. Comfortable working independently or as part of supportive team. Hardworking and reliable Assistance with strong ability in Multi tasking. Offering Computer and Online Accounting. Highly organized, proactive and punctual with team-oriented mentality.

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