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Senior Manager leading global teams of Customer Success Managers. Expertise in architecting pre and post-sales customer experiences that enhance service standards and drive loyalty. Proven track record in managing cross-functional partnerships, resulting in improved retention, product adoption, and revenue growth through effective Standard Operating Processes. Committed to fostering a culture of innovation by leveraging customer insights and diverse perspectives.

Technical Project Manager with 17+ years of overall experience, including 8+ years specializing in Robotic Process Automation (RPA). Proven expertise in leading end-to-end automation initiatives, from feasibility analysis and effort estimation to production deployment. Adept at managing stakeholder relationships, aligning automation strategies with business goals, and fostering a culture of collaboration and excellence. Currently leading a team of 14 professionals to deliver scalable, high-quality RPA solutions.

Achievements:

  Led a team of seven in 2023 to stabilize 12 critical automations for a leading U.S. based clinical research firm. These automations, originally developed by another vendor, were failing in production. Our successful recovery efforts impressed the client, leading to an extension of our contract through the end of 2024.
  Led a two-member team in 2019 for a three-month pilot engagement with a leading U.S. based healthcare firm. We stabilized a failing automation in production and completed two additional automations left unfinished by a previous vendor. The successful delivery impressed the client, resulting in a contract extension for the entire year. Throughout the engagement, I provided consulting on RPA best practices, including required documentation, solution design and code reviews, automation test and deployment strategies, and the optimal usage of VDIs and Blue Prism licenses.


Key Responsibilities:

  Oversee and track RPA projects, ensuring seamless execution and timely updates to stakeholders.
  Proactively identify and mitigate project risks while addressing challenges in a timely manner.
  Enforce best practices, including maintaining sprint plans, RAID logs, and defect tracking.
  Conduct internal code reviews to uphold coding standards and ensure quality automation solutions.
  Mentor team members on solution architecture, effort estimation, and sprint planning.
  Drive on-time project delivery with a strong focus on quality - strive for zero defects during UAT.


Past Experience:
Before joining UST and ISG, I worked at IBM and Genpact, gaining extensive experience across automation and analytics:

  IBM: Worked as a Senior Blue Prism Developer, responsible for documentation, design and development of automation solutions.
  Genpact: Specialized in automation within the Analytics team, collaborating with stakeholders to design and implement Lean-driven automation solutions. Also served as a trainer for VBA and SQL.


Industry Expertise:
Broad experience across Power Generation, Transportation, Pharmacy Benefits Management (PBM), Banking, Telecom, Healthcare, and Pharma.

To work for an organization where I can utilized my skill and Knowledge, as a term player for the overall development of the organization & introduce my professional profile too. 
Ambition :
 To be a successful person with an unique profession and individual personality.

Highly motivated Data Science student with a strong statistical analysis and programming foundation. Skilled in Python, R, and SQL for data manipulation, visualization, and predictive modeling. Proficient in working with large datasets to uncover actionable insights and solve complex problems. Experienced in using tools like Jupyter Notebook and Excel. Demonstrates strong analytical thinking, teamwork, and problem-solving abilities, with a passion for leveraging data to drive informed decision-making and actively seeking opportunities to apply technical expertise and learn in dynamic, data-driven enviroments .



  UI Developer with 7 years of experience creating streamlined and intuitive controls through programming and design. Talented at planning and creating graphics for websites and user interfaces using HTML, CSS, javascript and Angular. Consistently employed understanding of user psychology throughout design process.
  Hands on experience on CSS pre-processors such as SASS and Less.
  Hands on knowledge on mobile web technologies like Responsive Web Design (RWD), Bootstrap.
  Worked in Adobe Photoshop & Illustrator CS5 and wireframes for designing portal layouts.
  Produced visually appealing designs focused on usability, utility, UX, cross- browser compatibility and hence worked on safari, internet explorer, Firefox, and Google Chrome
  Write well designed, testable, efficient code by using best software development practices
  Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Professional technical leader with proven ability to spearhead complex projects and drive innovative solutions. Adept in software development, systems architecture, and project management. Strong emphasis on team collaboration and delivering results in dynamic environments. Known for adaptability and reliability. Skilled in coding, debugging, and optimizing performance.
Technical professional with proven track record in guiding development teams through complex projects. Known for driving impactful results and fostering collaborative team environment. Reliable and adaptable, ensuring project goals are met while leveraging technical expertise and strategic thinking.

Results-driven Automotive Test Validation Engineer at Wipro Technologies, adept at enhancing product quality through innovative testing protocols and effective communication. Spearheaded automated validation processes, improving defect detection by 60%. Proficient in Python and equipment calibration, collaborating with cross-functional teams to resolve complex system issues and ensure compliance with OEM specifications.

Dynamic Team Lead at Lionsbot with expertise in SOP development and regulatory compliance. Proven track record in enhancing customer satisfaction and operational efficiency through strategic planning and performance improvement. Skilled in Python and fostering team collaboration, driving impactful results in robotics management and technical troubleshooting.

Quick Learning and Inquisitive Release Engineer at MathWorks with expertise in Python and CI/CD pipelines with passion towards automation and believing continuous improvement. Looking for an opportunity to contribute to a team focused on building, automating and visualizing Release of Software Products.

Dedicated and skilled Front-End Developer with over 4 years of comprehensive IT experience in web development technologies. Proficient in creating dynamic, responsive, and user-friendly interfaces using Angular framework and React, alongside expertise in HTML5, CSS/SCSS, Bootstrap, and Angular Material. Demonstrates proficiency in Angular unit testing frameworks, REST services/APIs, and possesses a basic understanding of React. Experienced in managing reusable assets in the business layer and optimizing development processes. Possesses a strong understanding of Angular architecture, web security, and authentication/authorization mechanisms, ensuring the delivery of secure and reliable web applications.

Seasoned Area Sales Manager with a background in developing strategic sales plans and leading high-performing teams. Demonstrated skills in fostering client relationships, negotiating contracts, and driving revenue growth. Known for innovative strategies that improve market share and increase customer satisfaction. Successfully transformed underperforming territories into profitable regions.

Detail-oriented and highly skilled Clinical Research Professional with over two years of experience in performing and monitoring site management work to ensure that sites are conducting studies and reporting clinical trial study data as per the protocol, applicable regulations and guidelines, and sponsor requirements. Proficient in ICH-GCP guidelines, site, and vendor management, & maintaining critical trial documentation. Adept at ensuring compliance, resolving queries, and maintaining efficient communication with cross-functional teams. Recognized for exceptional time management, mentorship capabilities, and a commitment to quality and accuracy in clinical research processes.

Finance professional with two years of experience in the Net Asset Value (NAV) process, fund accounting, and investment banking operations. Skilled in reconciliations, and regulatory compliance. Adept at working in fast-paced financial environments, ensuring accuracy, and optimizing fund valuation processes.

Looking for a responsible and growth-oriented position in a challenging environment that will utilize and strengthen my skills in your esteemed organization.

Highly driven business leader in the payments and lending industry with extensive knowledge of underlying technologies and a strong focus on designing and executing exceptional customer experience (CX) interfaces. Demonstrated success in scaling businesses from 0-1 and 1-10 while maintaining a thorough understanding of regulatory and compliance guidelines. Proven ability to achieve business objectives and develop effective go-to-market strategies across different geographies, leading high-performance teams. Skilled in creating impactful sales and distribution teams, as well as nurturing and growing partnerships. Exceptional relationship and account management skills with a track record of success in managing large-scale businesses. Experienced in people management, execution capabilities, strategic distribution partnerships, and market development within the banking and finance sector.

To gain a responsible position in a fast-growing organization in the IT industry where My software testing skills and experience is best utilized.
Total 5+ years of experience in Manual Testing and nearly 3 years of experience in SWIFT & Payments domain.

Dynamic professional with extensive experience at Sanwariya Productions, specializing in market research, and team collaboration. Demonstrated ability to achieve significant cost savings at Progressive Sales Corp., through the implementation of effective inventory management strategies. Skilled in analyzing product performance and enhancing customer engagement to drive business development, with a focus on optimizing operational efficiency.

Telecom Project Manager with over 19 years of experience and PMP certification since 2020. Known for a results-oriented approach and exceptional communication skills, effectively driving project success and enhancing team dynamics. Proficient in adapting to new processes, consistently aligning project outcomes with organizational goals.

Dynamic telecom professional with over 1.5 years at Ericsson, specializing in network optimization and 2G/4G technologies. Proven ability in project coordination and adept in LTE call flow. Strong foundation in Python and Linux, complemented by experience in patent searching and wireless technology. Committed to delivering innovative solutions in complex environments.

With over 10 years of experience in the QA field, this professional has developed a strong expertise in delivering robust testing strategies and solutions for web and client/server applications. Their proficiency in both manual and automation testing allows them to effectively improve efficiency and quality through innovative frameworks and best practices. In addition, they have a proven track record of leading teams, mentoring peers, and driving testing initiatives to achieve business goals. As a Certified Java SE 6 Programmer, they possess advanced knowledge in Core Java, OOPS, and various testing methodologies, including BDD practices.

A seasoned leader with 15+ years of Product management experience specifically in building User/Client Trust(through Security, compliance and Privacy domains) with healthy experience of building, tailoring and marketing B2B cloud solutions.

Resourceful Senior Software engineer with 9+ years of experience and proven track record in steering high-performing teams to deliver exceptional results. Strong technical skills, on Application/production support, Devops Admin with Apache Tomcat, Unix, Incident management, ITIL, SDLC, SLA, Troubleshooting, Jira , Service management, Confluence, Change management, Agile, Kanban, Jenkins, AWS, GitHub, Maven, Artifactory, Plugin management, OTT, Video networking , STB, Grafana, Kibana, Prometheus, S3, CloudWatch. Focused on fostering collaboration and motivating team members to surpass goals. Expert in streamlining processes, enhancing productivity, and driving continuous improvement. Adept at resolving conflicts and ensuring projects are completed on time and within budget.

Experienced professional seeking an environment that promotes personal and professional growth. Skilled in utilizing financial principles and credit analysis techniques, with a passion for financial accuracy and customer service. Committed to achieving success and making a meaningful impact within the organization. Eager to contribute to a dynamic team and the overall success of the company. Strong numerical and decision-making skills, dedicated to driving operational efficiency and ensuring high-quality credit management.

Dynamic Sales Manager with a proven track record at Poonawalla Fincorp Ltd, adept at financial analysis and customer communication. Successfully onboarded new partners and enhanced existing relationships, driving significant revenue growth. Expert in evaluating creditworthiness, leveraging strong analytical skills to assess financial risks and opportunities.

With over 20 years of experience in the field of Coating, Insulation, and Fire Proofing Engineering, I have developed expertise in a wide range of areas. From conventional blasting to robotic hydro blasting, marine coating to pipeline coatings, chemical storage tank lining to concrete sump and chemical spillage floor lining, I have successfully handled various projects using different materials such as high build epoxy, vinyl ester, polyester, rubber lining, and glass lining. Additionally, my skills extend to insulation (hot, acoustic, and cryogenic), fireproofing (coating and cementations type), and non-metallic repair of piping and equipment as per ASME PCC-2 standards. As the Engineering Program Coating and Insulation Discipline Lead for a $20 billion petrochemical project with 26 production units, I have proven my ability to effectively manage large-scale projects.

Seeking a position where I can apply the knowledge that I have learned and gain practical Experience in meeting the challenge of real life projects willing to work as a key player in challenging & creative environment.

Strategic and results-driven professional with experience in data analysis, visualization, process optimization, and team collaboration. Adept at handling complex, high-volume datasets to generate actionable insights that enhance decision-making and operational efficiency.

Proficient in SQL, SSIS, Power BI, and ETL, with a strong track record of optimizing workflows, streamlining reporting, and driving measurable performance improvements. Successfully designed and managed large-scale data warehouses, enabling real-time analytics and improving strategic planning. Automated multiple processes, significantly reducing manual effort and increasing productivity—earning the "Pat on the Back" award for analytical excellence.

Skilled at collaborating with cross-functional teams, ensuring alignment between analytical solutions and business objectives, and delivering scalable solutions that create measurable impact. Strong communicator with the ability to translate complex quantitative analysis into clear, precise, and actionable insights.

Passionate about bridging the gap between technology and business strategy, fostering innovation, and driving sustainable growth through structured problem-solving and continuous process improvement.

With a strong interest in the field of clinical research, I am seeking a position with a highly esteemed company that provides a platform for utilizing my expertise and skills for mutual growth and benefit.

Dynamic Systems Engineer with a proven track record at Infosys, excelling in COBOL programming and DB2 database management. Adept at collaborating with cross-functional teams to enhance system stability and scalability, driving project success through innovative technology evaluations and effective communication. Committed to delivering high-quality solutions that meet and exceed objectives.

Motivated HR Executive with comprehensive background in human resources. Known for effectively managing recruitment processes, developing employee welfare programs, and implementing strategic HR policies. Strengths include strong leadership, exceptional communication skills, and a deep understanding of labor laws. Demonstrated ability to positively impact employee morale and company culture.

Results-driven AWS DevOps and Observability Engineer with 6.2 years of IT experience, including 5 years in AWS DevOps and Observability, and 1.2 years in Technical Support. Proficient in cloud automation, CI/CD, monitoring, and infrastructure optimization, with hands-on expertise in AWS, Terraform, Kubernetes, Jenkins, Splunk, and Python scripting. Adept at improving system reliability, automating deployments, and optimizing cloud costs. Seeking a role to leverage expertise in DevOps, automation, and observability to drive operational excellence.

Dynamic Associate Lead Consultant at Businessnext with a proven track record in stakeholder engagement and project management. Expert in requirements analysis and user acceptance testing, driving process improvements that enhance team performance. Adept at collaborating with cross-functional teams to deliver client-aligned solutions with precision and efficiency.

In the majority of my career, I worked in the TATA Commercial (LCVs and HCVs) vehicle field service as a Service Advisor and Works Manager. Handle and have good knowledge of all technical (engine, gearbox, rear axle, and brake) related work, and train all technicians and supervisors.
Later, I joined MASU Brakes Pvt Ltd as a field service engineer in October 2015 and was promoted to Deputy Manager – OE Service/Lead Engineer - Vehicle Testing and Development in the Engineering Research & Development department. Taking care of major OEM businesses, like Tata Motors. Additional skills in vehicle dynamics trials include braking, steering, and handling.

Experienced PHP Developer with 5+ years of experience. Able to self-motivate, prioritize, and effectively work to complete many tasks calmly under pressure.

Having 14+Years of experience in IT industry, specializing in Banking, Retail, Insurance and Healthcare domains, with a focus on Azure Data Engineering for 4 years. Proficient in MS SQL, Azure Data Factory, Azure Databricks, Azure Data Lake Storage and Azure SQL. Extensive experience working with clients in the US, UK, and Germany. Demonstrated ability in computational and analytical problem-solving, with a proven track record of working independently. Self-motivated professional with strong interpersonal skills, recognized for adaptability, problem-solving, and driving successful project outcomes.

Results-driven and strategic leader with 10 years of experience in investment banking and finance industry. Adept at leading high-performing teams, optimizing operations and driving business growth. Seeking a managerial position to leverage expertise to enhance efficiency and achieve organizational goals.

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Dynamic Building MEP Services Lead Design Engineer with specialization in HVAC having 14 years of Experience in Detail Design Engineering for Oil & Gas, Petrochemicals and Refinery Industries.

I am an experienced professional with diverse background in administration, teacher, Payroll Specialist, Training and auditing with hands-on experience in HRIS systems and process improvement, seeking an HR Operations Manager role to apply my skills in streamlining HR workflows, enhancing employee experience, and supporting strategic HR initiatives. I am a quick learner and thrive in a challenging environment. With my skills in communication, problem solving and relation building, I am sure I can make impact in this field.

Over 28 years of credible track record in various leadership roles with deep experience in Customer acquisition & relationship management, operations, product management

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