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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.

Dynamic food service professional with experience at LSG SKY CHEFS, recognized for enhancing customer satisfaction through exceptional service and strong time management. Proven ability to maintain high cleanliness standards and adapt quickly in fast-paced environments. Skilled in food safety practices and committed to delivering quality dining experiences.

Dedicated customer service professional with exceptional communication skills and a team player mentality. Proven ability to resolve conflicts and enhance customer satisfaction through effective troubleshooting and support.

 Profesional con experiencia en gestión administrativa y control documental en instituciones públicas. Cuento con pensum cerrado en Licenciatura en Mercadotecnia y Maestría en Dirección de Marketing, actualmente en proceso de graduación. Me especializo en manejo de expedientes, información pública y digitalización de archivos, con alto sentido de responsabilidad y confidencialidad. 

Dynamic leader with extensive experience as a Chief Petty Officer in the US Navy, excelling in safety protocol adherence and process optimization. Proven track record in enhancing operational readiness and mentoring teams, while effectively managing resources and risks. Committed to fostering collaboration and maintaining composure under pressure to achieve mission success.
Professional leader with extensive experience in naval operations and team management. Skilled in strategic planning, crisis management, and operational efficiency. Strong focus on fostering team collaboration and achieving results. Reliable and adaptable, excelling in high-pressure environments. Proven ability to lead, train, and motivate personnel to meet and exceed objectives.

Systems Engineer with a Master's in Business Administration, specializing in the strategic development and coordination of microfinance projects across diverse regulatory environments. Utilizes a dynamic and solution-focused approach to architect and deploy innovative solutions meticulously tailored to meet client-specific needs. Renowned for a collaborative spirit and results-driven mindset, consistently delivering high-quality outcomes while adeptly navigating evolving challenges. Expertise in enterprise architecture enhances system design and operations, ensuring reliable workflow management and precision in handling multiple projects simultaneously.

Chief Technology Officer (CTO), con más de 15 años de experiencia en la gestión de entornos tecnológicos complejos, administración de infraestructura, ciberseguridad, redes y plataformas cloud. Experto en implementar estrategias de transformación digital, optimizar operaciones y dirigir equipos de alto desempeño. Profesional bilingüe (inglés/español), adaptable, orientado a resultados y con un enfoque sólido en la mejora continua y la innovación.

Dynamic customer service professional with a proven track record at Call center Industry, excelling in active listening and data entry. Adept at resolving inquiries and enhancing customer satisfaction, I leverage my technical support experience to drive results and foster positive client relationships. Committed to delivering exceptional service and achieving sales goals.

Julio Zelaya has carved out a multifaceted and impactful career in the realms of education, entrepreneurship, and corporate development. As the President and Chief Learning Officer at Bright Domino, laid the foundation of a robust strategic plan, procured substantial initial funding, and led the company to achieve an impressive annual turnover of over $3.2 million. At Escolaris, in the role as Co-founder and Chief Learning Officer, Zelaya championed the development of Guatemala's first 100% online school, overseeing its curriculum design, accreditation, and growth to a student body exceeding 1,500. Further diversifying the portfolio, as Partner and Chief Learning Officer at Julio Zelaya & Company, spearheaded several business units, from designing corporate academies and delivering keynote interventions to leading consulting projects and creating best-selling digital content. Through these varied roles, Zelaya has proven himself a visionary in strategic development, online education, and business leadership on an international scale.

Dynamic Project Architect with extensive experience at BME & SONS INC, excelling in BIM coordination and interior design. Proven track record in leading design development and mentoring teams, while ensuring compliance with building codes. Adept at utilizing AutoCAD to enhance project accuracy and efficiency, driving successful outcomes in diverse architectural projects.
Professional architect with proven track record in designing and managing complex projects. Adept at blending creative vision with technical expertise to deliver impactful results. Strong focus on team collaboration and adaptability, ensuring seamless project execution. Skilled in design software, project management, and client communication, consistently driving success in dynamic environments.
Innovative project architect with track record of overseeing complex architectural projects from inception to completion. Demonstrates expertise in design development and project management, ensuring delivery of high-quality results that meet client expectations. Proven ability in leveraging strong leadership and problem-solving skills to drive project success and foster team collaboration.

Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Audit professional with unwavering commitment to high standards and delivering impactful results. Extensive experience in financial analysis, internal control review, and compliance ensures contributions to team success and organizational goals. Known for reliability and adaptability in dynamic environments, with key skills in risk assessment and data analysis.
Experienced with financial auditing, risk assessment, and compliance management. Utilizes analytical skills to identify discrepancies and improve financial processes. Track record of enhancing internal controls and ensuring regulatory adherence.

Safety professional focused on creating safe and compliant workspaces. Recognized for reducing hazards and promoting culture of safety. Team-oriented with strong commitment to achieving results and adapting to changing needs. Proficient in risk assessment, hazard control, and regulatory compliance. Excellent communication skills, attention to detail and commitment to project success


Contribute all my knowledge and skills acquired through my work experience and university studies to the company, where I can grow professionally and improve as a person.

Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.

Graphic Designer with expertise in custom artwork and innovative concept development. Demonstrated success in team collaboration to manage projects and tasks efficiently. Recognized for meticulous attention to detail and responsiveness to feedback, resulting in optimal design outcomes.

Dedicated, hardworking, and committed to become a dependable and valuable Team Member or Team Leader. +12 years of international experience in the BPO industry in different Finance and Accounting streams like Collections and Dispute Management.

Experienced with inventory control, ensuring accurate stock management and timely replenishment. Utilizes effective problem-solving skills to maintain seamless operations. Track record of enhancing team collaboration and operational efficiency.

Motivated and multidisciplinary professional with a strong background in both the creative and corporate sectors. I have acquired valuable work experience in two companies—one as a Marketing Manager and the other in Customer Service—where I developed key skills in communication, client relations, and problem resolution. These roles taught me how to engage with people in the most respectful and helpful way possible, ensuring a positive experience with the brand or company I represent.
Over the past year, I have been actively studying film at the UFM Film School, where I have had the opportunity to direct multiple short film projects, including Aporia, Postmortem, Paranoia, and Wake Up. These experiences have strengthened my abilities in creative direction, team leadership, and cinematic storytelling within dynamic and deadline-driven environments. In addition, I have worked with Guatemalan production companies such as UFM Studios and Tunnel Media, gaining hands-on experience in real-world media production environments. These collaborations have allowed me to further refine my technical and collaborative skills while contributing to high-quality audiovisual content.
I am also a certified user and editor in Blackmagic Design’s DaVinci Resolve, with a diploma that verifies my proficiency in both video editing and color correction. Furthermore, I hold a Professional Photography Certificate awarded by Estudio F in 2024, which has enhanced my creative eye and ability to compose compelling visual narratives.
Beyond the creative field, I also bring practical experience from the agricultural sector, including livestock and crop production, where I developed a strong work ethic, adaptability, and problem-solving skills in rural and outdoor settings.
With a well-rounded combination of artistic vision, technical expertise, leadership experience, and cross-industry knowledge, I am committed to delivering excellence in any project or team I join.

Sólida experiencia en la planificación, desarrollo e implementación de estrategias comerciales y de marketing que impulsan el crecimiento y la rentabilidad. Experta en liderar equipos de alto desempeño, negociaciones clave y construcción de relaciones estratégicas con clientes y socios comerciales. Fuerte capacidad analítica para interpretar métricas de mercado y desarrollar soluciones innovadoras que maximizan las oportunidades de negocio. Enfocada en el cumplimiento de objetivos, optimización de procesos y posicionamiento de marcas en mercados competitivos.

Im a very hard work with a strong work ethic and integrity, experienced in customer service at MJD Mobil Yona. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in managing operations and implementing processes that improve efficiency, while maintaining a reliable and punctual approach to all tasks.

Dynamic RPA Developer with a proven track record at Business Development Group, enhancing system performance through innovative RPA solutions. Skilled in UiPath and .NET development, I foster collaboration and continuous improvement, driving efficiency across business functions while promoting a culture of knowledge sharing. Bilingual communicator adept at addressing diverse client needs.

Ofrezco una sólida base en logística y gestión de la cadena de suministro, con disposición para aprender y desarrollarme en un entorno dinámico.
Cuento con un profundo conocimiento de los procesos de adquisición y gestión de proveedores. Soy una persona eficaz en la optimización de las operaciones de la cadena de suministro y en el mantenimiento de una comunicación fluida entre departamentos. Conocido por mi fiabilidad, adaptabilidad y enfoque colaborativo para alcanzar los objetivos de la organización

Compassionate Teaching Assistant in Special Education with significant experience supporting classroom environments and enhancing student learning. Skilled in adapting educational materials to meet diverse learning needs and maintaining positive behavior among students. Demonstrated ability to collaborate with teachers to implement tailored education plans, resulting in improved student engagement and understanding.
Motivated Paraprofessional with solid several-year track record of managing diverse children in classroom settings. Well-versed in lesson plan assistance, recordkeeping, and teacher assistance. Dedicated to helping students learn and grow.

Talented Portfolio Manager bringing 5+ years of experience in making proactive fund proposals. Skillful managing exposure, maintaining client satisfaction and capitalizing on emerging opportunities.

Experienced and talented professional with a strong background in project management, problem-solving, and effective communication. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Seeking a pivotal role in an innovative company where I can leverage my skills and expertise to contribute to its success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dependable team member with a track record of punctuality and a focus on delivering outstanding customer service. Eager to tackle new challenges while showcasing a strong work ethic and flexibility. Interpersonal skills enhance teamwork and client interactions. Capable of thriving in unsupervised environments and quickly learning new skills.

Dynamic Senior Collections Representative with Capgemini Business Services USA LLC, recognized for enhancing cash flow through advanced data analysis and effective client relations. Proven track record in portfolio management and problem-solving, consistently exceeding collection goals while maintaining strong client partnerships. Skilled in skip tracing and demonstrating empathy in challenging situations.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Expert in Microsoft Excel and with strong cost control skills. By optimizing accounting processes and implementing robust filing systems, I improved data accuracy and supported cash flow management, demonstrating my ability to manage critical accounting functions and price number management.

I am a person interested mainly in personal work along with managing numbers digitally or physically.

Busco dar un verdadero impacto en mi lugar de trabajo, dar el 110% en toda tarea que se me confíe y fomentar mi crecimiento y el crecimiento de la empresa donde trabajo dando los mejores resultados posibles. Cuento con amplia experiencia en el sector del retail y el e-commerce, apasionado por la optimización de procesos y la generación de resultados tangibles. Mi trayectoria profesional se ha caracterizado por la implementación de estrategias innovadoras que han impulsado el crecimiento y la eficiencia operativa de las empresas con las que he colaborado. Poseo un enfoque analítico y orientado a objetivos, con habilidades comprobadas en la gestión de equipos multidisciplinarios, desarrollo de proyectos y mejora continua. Mi compromiso con la excelencia y mi capacidad para adaptarme a entornos dinámicos y cambiantes me permiten aportar valor significativo y sostenible a cualquier organización.

Dynamic professional with a proven track record at Aviation Service Alliance, excelling in passenger assistance and customer service management. Leveraged strong organization and empathetic communication to enhance passenger experience and team efficiency. Achieved significant improvements in service delivery by mentoring staff and implementing efficient procedures. Skilled in both interpersonal and logistical aspects of customer service.

Thorough team contributor with strong organizational capabilities. Skilled in driving revenue growth and fostering client engagement through innovative sales strategies and a collaborative mindset. Achieved sales goals by securing new customer relationships and maintaining high-profile accounts. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Outgoing and engaging Ambassador with a years of experience increasing sales in settings. Building customer relationships and recommending products to drive revenue. Excellent communication and interpersonal skills with customers, management, and peers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

With experience in the oil and gas sector, problem-solving and emergency response, with a proven track record at Perenco Guatemala Limited. Excelled in operations management and team leadership, significantly enhancing operational efficiency and safety procedures. Expert in budget control and risk management, consistently achieving key performance indicators. Collaborative leader partners with coworkers to promote engaged, empowering work culture.

Proven Customer Service Representative with a track record of enhancing customer satisfaction at Everise through empathetic resolution of complaints and effective dispute management. Skilled in active listening and call management, demonstrated top performer status in sales with Servicios Digitex de Guatemala S.A. Excelling in both team collaboration and independent work, I bring a blend of hard and soft skills to drive success.

Proven Sales Manager with a track record of increasing sales revenue through strategic planning and strong client relationship management. At Distribuidora Proimport, located in Guatemala, excelled in building lasting relationships and negotiating favorable terms, enhancing company profitability. Skilled in sales reporting and effective communication, adept at leading teams to exceed sales targets while maintaining high levels of customer satisfaction. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Adept at transforming spaces, I leveraged my strong work ethic and attention to detail at THAISON BUILDERS to deliver high-quality painting and construction services. Collaborating effectively with teams, I ensured projects were completed on time, enhancing worksite safety and efficiency. My expertise in paint mixing and equipment operation contributed to exceeding client expectations.
Construction professional prepared for demanding roles in industry. Proven track record of successfully completing projects on time and within safety guidelines. Reliable team player, adaptable to changing needs, and committed to collaboration and results. Expertise in equipment operation and blueprint reading.

Líder y solucionador de problemas dedicado a optimizar las operaciones para disminuir costos y promover la eficiencia organizacional. Utilizar habilidades para tomar decisiones independientes y de buen juicio para impactar positivamente el éxito de la empresa.

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