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Con experiencia laboral en servicios de consulta externa, emergencias, hospitalización, cuidados intermedios, cuidados intensivos.

Perfil profesional: Diploma en administración de empresas, con experiencia en atención de empresas, asesoría financiera, crédito prendario, leasing e hipotecario, interpretación de estados financieros, crédito pymes y sistema de banca para el desarrollo, experiencia en manejo de personal, cajas e inventario, servicio al cliente, alcance de metas, seguimiento de objetivos, coaching y administración de negocios.


Dynamic professional with a proven track record in hospitality and customer focus, honed at Banco de Costa Rica and other esteemed organizations. Excelled in enhancing guest experiences through innovative solutions and effective communication. Skilled in process improvement and compliance, ensuring top-notch service and operational excellence.

Dynamic Senior Operations Manager with over 13 years of comprehensive experience in team leadership, regulatory compliance, and driving operational efficiency. Proven track record in supervising resource allocation, monitoring production progress, and delivering insightful reports to key stakeholders. Adept at fostering collaborative team environments and implementing strategic initiatives that enhance productivity and ensure adherence to industry standards. Committed to optimizing processes and achieving organizational goals through effective management and continuous improvement.

Dynamic professional with a proven track record in customer relations and problem resolution, honed across roles at Amazon as customer representative, event coordinator and in educational settings. Excelled in creating positive outcomes through active listening and effective conflict resolution, enhancing customer loyalty and student engagement. Skilled in data entry and fostering relationships, consistently achieving goals with a focus on continuous improvement.

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Experienced and team leadership in different environments. Utilizes effective communication and conflict resolution to achieve high levels of results. Strong understanding of operational efficiency and team collaboration, consistently driving positive results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

 Accomplished Senior Global Sourcing Specialist with a proven track record at Boston Scientific and other Companies, adept in strategic thinking and negotiation, significantly enhancing supplier relationships and procurement processes. Expert in achieving cost reductions and maintaining high-quality performance standards, leading to substantial improvements in supply chain efficiency. 

Trilingual Associate with + 10 years experience in the Service Industry. Motivated, adaptable and loyal contributor looking to implement the organizational, analytical and advocacy skills developed through work experience. Aimed for personal and professional growth along with a company that recognizes dedication and effort, to obtain more knowledge and experience in a productive environment.

Soy una persona muy trabajadora, experiencia en recepción, servicio al cliente. Altamente organizada con capacidad para resolver problemas y adaptarme a nuevos entornos.
Servicio al cliente, cobros





Find a company that allows to develop professionally and work towards the objectives and requirements of the organization.
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Adept in digital design and development, my tenure at ICE refined my skills in creating compelling advertising materials, including flyers and posters. Renowned for exceptional teamwork and problem-solving abilities, I consistently deliver projects that exceed expectations. My expertise in customer service and adaptability ensures seamless project execution and client satisfaction.

Software Engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.

Friendly neighborhood Product Owner or BSA. Always learning new technologies and markets!

Skilled in analytical problem solving and adaptability, I excelled at UCB by streamlining claims processing, enhancing efficiency, and securing timely reimbursements. My background spans customer service to technical support, notably improving resolution rates and customer satisfaction at Infosys (Verizon). My expertise includes medical billing and effective task management, ensuring high-quality outcomes in fast-paced environments.

Experienced Environmental Health Specialist and Consultant with expertise in identifying environmental pollution sources generated by production processes. Skilled in designing and implementing environmental education workshops and projects. Thrives in diverse, multicultural environments and used to working in settings involving both English and Spanish languages.


Motivated, with strong desire to learn.
Offers 7+ years of supervisory experience
Professional appearance, attitude, and demeanor
Effective supervisor with leadership and relationship-building skills and a hardworking mentality.
Seeking the opportunity to take on a challenging new role with this company.

I am Sharon Herrera Arroyo, an Industrial Engineering student with a strong passion for customer service and teamwork. I am currently participating in a work and travel program in Denver, which allows me to gain valuable international experience and develop skills in customer service and management in dynamic environments. With a solid academic foundation in problem-solving, process optimization, and collaborative work, I strive to provide exceptional service, handle high-demand situations, and contribute to the success of any team. My focus is always on offering a positive customer experience, improving satisfaction, and building loyalty.

Experienced Technical Support Engineer with a strong background in Cisco and Broadcom Fibre Channel and networking technology, honed at IBM and CSS Corp. Demonstrates exceptional analytical thinking and teamwork, with accomplishments in SAN switch management and Chatbot automation via Watson X. Proficient in technical and linguistic disciplines, showing versatility in unifying Linguistic and Computational knowledge, which serves as a pillar for the understanding and execution of man-machine tasks, in order to complement both knowledge academically and professionally through advanced mastery of English and Spanish.

Highly skilled professional with expertise in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Certified in Excel and proficient in both English and Spanish. Demonstrates strong leadership development, effective verbal and written communication, and analytical problem-solving abilities. Adept at time management and committed to leveraging skills for continued career growth.

A proactive and detail-oriented Industrial Engineer with strong organizational skills, seeking to contribute expertise in an engineering role within a dynamic team. Demonstrates a proven ability to manage multiple priorities effectively while maintaining a results-driven and collaborative approach. Possesses solid knowledge of statistical analysis, Minitab, FDA regulations, ISO 13485, and other industry standards. Proficient in developing and executing validation protocols in the Medical Device Industry, committed to ensuring compliance and driving operational excellence. Eager to take on challenges and deliver solutions that align with company goals.

Developed critical skills in diagnosing and repairing electromechanical systems within fast-paced, technical environment. Demonstrates ability to troubleshoot complex issues and implement effective solutions, ensuring system reliability and operational efficiency. Seeking to transition into new field, leveraging technical expertise and problem-solving abilities.

  Transformational organizational consultant and leadership coach with over 15 years of experience delivering $16.5M+ in enterprise client consulting value. Expertise in strategy deployment, organizational redesign, and leadership development, partnering with senior leaders to drive measurable results and foster innovation in complex, fast-paced environments.  

Seeking a position where I can maximize my management and program development expe
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Ftering team collaboration and enhancing productivity, I significantly boosted team performance at Copyvision through comprehensive training and a focus on a positive work environment. My tenure at Copycenter honed my customer service and recordkeeping skills, ensuring confidentiality and efficient inventory management. Achievements include establishing long-term client relationships and exceptional stakeholder service.

Profesional orientado a resultados con experiencia en desarrollo de procesos, análisis de datos y gestión de relaciones con clientes. Con un enfoque en la mejora continua y la excelencia operativa, he liderado iniciativas que han optimizado flujos de trabajo y mejorado la satisfacción del cliente. Mi dominio avanzado del inglés y habilidades de comunicación me permiten colaborar efectivamente con equipos internacionales y multifuncionales. Apasionado por impulsar el crecimiento y la eficiencia en entornos dinámicos y desafiantes

Seasoned .NET Developer with over 3.5 years of coding experience. Proven skills in application development and system configuration. Complex problem-solver with analytical and driven mindset. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Proven team player and effective communicator, demonstrated through a successful tenure at Hotel Condovac La Costa. Excelling in customer service and problem-solving, I bring a blend of hard and soft skills, including a friendly attitude and adaptability. Committed to continual improvement, I thrive in both independent and collaborative settings, ensuring high-quality outcomes.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.


Experienced customer service professional with a strong background in service desk and technical support operations. I excel in problem-solving and managing client relationships. Known for my ability to quickly diagnose and resolve issues.

Joven dinámica y responsable con excelentes habilidades en organización de tareas, en busca de oportunidad laboral en el área de servicios al consumidor.
Mi objetivo es aprender, adquirir y
desarrollar nuevas habilidades en un entorno
colaborativo y profesional.


  Contact center professional with 15+ years experience in the industry and 4+ in Quality Assurance, proven customer service, and communication skills to effectively fill the Sales Associate role in your company or any other positions that my skills may cater to.
  Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.
  Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results.
  Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Accomplished Director of Operations at JDS Soluciones Internacionales / Nearlinx, I leveraged strategic planning and exceptional leadership to drive process improvements, achieving significant organizational growth. My expertise in operations oversight and interpersonal skills fostered a culture of teamwork, resulting in enhanced productivity and cost control.
Experienced Provisioner and Operations Manager proficient in managing Telecommunications operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Ready to offer exceptional leadership and planning abilities to take on new role in Project Management and/or Management setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Telecom standards and market trends.

Dynamic and results-oriented Fire Alarm and Fiber Optic Technician with a proven track record at MMT Technology and American Data Network. Excelled in enhancing safety and customer satisfaction through expert installation, maintenance, and problem-solving. Skilled in low-voltage systems and effective customer communication, significantly reducing service calls by educating clients.

Accomplished Store Manager of Operations at MIl Tornillos, adept in health and safety protocols and e-commerce integration. Excelled in enhancing store efficiency and customer satisfaction, leveraging strong problem-solving and team leadership skills. Proven track record in employee training and operational improvements, contributing significantly to team success at StarTek.

Highly adaptable and results-oriented resource management professional with a proven ability to thrive in fast-paced environments. Adept at identifying, qualifying, and allocating resources to meet project needs while proactively solving complex staffing challenges. Strong attention to detail, excellent communication skills, and a commitment to continuous improvement.

Graduated with honors as a Language Translation Technician (English-Spanish). Passionate about intercultural communication, I possess a great capacity for learning and excellent interpersonal skills such as discipline, teamwork, empathy and adaptability. I have developed leadership competencies through my participation in a dance competition team for over 5 years and have received a 100% scholarship for my leadership skills at ULACIT. I am looking for opportunities to apply my knowledge in a professional setting. Currently broadening my education in digital marketing and french-italian languages

Adept at navigating complex customer inquiries, I honed my problem-solving and excellent communication skills at Drs. Chacón as a Customer Service Representative. My collaborative approach significantly improved team efficiency, showcasing my ability to blend hard and soft skills effectively. Achievements include a notable increase in customer satisfaction, underscoring my commitment to excellence and teamwork.

Profesional en Servicio al Cliente y Ventas, con más de 2 años de experiencia en el sector retail, especialmente en tiendas boutique. Experta en atención personalizada, ventas consultivas, manejo de inventarios, y fidelización de clientes. Comprometida con proporcionar una experiencia de compra excepcional y en generar relaciones duraderas con los clientes, siempre con un enfoque en alcanzar metas de ventas. Cuento con habilidades de comunicación efectiva y una actitud proactiva para resolver problemas y mejorar la satisfacción del cliente.

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