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Experienced customer success agent with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

IT professional with expertise in networking, cloud, cybersecurity, and technical support. Skilled in problem-solving, team collaboration, and delivering reliable solutions. Adaptable and committed to continuous learning and excellence in service.



Bilingual professional and undergraduate Biosystems Engineering student transitioning into the tech field with a strong focus on QA Testing, while remaining open to opportunities in Customer Service and Technical Support. Equipped with a solid foundation in problem-solving, test documentation, and quality assurance principles, currently developing a QA portfolio through hands-on projects. Over one year of experience as a Customer Service Agent (English–Spanish), adept at resolving billing, technical issues, and sales inquiries while consistently achieving high levels of customer satisfaction. Possesses robust communication, analytical, and troubleshooting skills, ready to leverage technical expertise and a customer-centric approach in QA or support roles.

Analytical and detail-oriented professional with a strong foundation in Customer Service and Administrative Assistance. Demonstrated ability to apply critical thinking to resolve complex issues and contribute to risk management strategies in fast-paced environments. Bilingual communicator, fluent in Spanish (native) and English (C1, Belt Certified).

Results-driven Data Analyst with a proven track record at Oxinet E-sim, excelling in data collection and analysis. Demonstrated strong problem-solving skills and attention to detail, ensuring data integrity and compliance. Enhanced customer loyalty as a Customer Service Representative at SYKES by effectively managing conflicts and providing exceptional support
Professional with strong experience in customer service and collections, ready to drive results. Skilled in conflict resolution, account management, and effective communication. Known for fostering team collaboration and adapting to changing needs. Dependable problem-solver with focus on achieving objectives and maintaining positive customer relations.

Dynamic customer service professional with a proven track record at Concentrix, adept at resolving conflicts and enhancing customer loyalty. Skilled in problem-solving and active listening, I excel in high-pressure environments, ensuring customer satisfaction while leveraging product knowledge to deliver exceptional service.

Estudiante de Ingeniería en Sistemas de Información con experiencia académica y práctica en el desarrollo de aplicaciones móviles y web. Dominio de tecnologías como .NET MAUI, C#, Java, SQL Server, HTML y Visual Studio, lo que permite crear soluciones innovadoras y efectivas. Participación activa en proyectos universitarios y familiares, destacando en la creación de interfaces intuitivas y lógica backend robusta. Enfoque en el desarrollo de aplicaciones móviles centradas en la usabilidad y eficiencia, garantizando una experiencia óptima para el usuario final.

Software Engineering student with a background in object-oriented programming, data structures. Passionate about problem-solving, designing intuitive interfaces, and building efficient solutions. Seeking an opportunity to apply my knowledge in a professional environment and continue learning as part of a collaborative team.

Profesional en Administración de Empresas. He liderado iniciativas de voluntariado corporativo, programas de inclusión, sostenibilidad y desarrollo social, impartiendo talleres sobre empleabilidad, habilidades blandas y marketing digital a diversas poblaciones.
Mi compromiso con el impacto social se ha materializado en alianzas con ONGs y gobiernos locales, promoviendo la inserción laboral mediante simulaciones de entrevistas, asesorías en la creación de CVs y metodologías como START.
Actualmente, estoy en búsqueda de una oportunidad en el área de Talento Humano, con especial interés en reclutamiento y selección, donde he descubierto mi verdadera pasión y el camino profesional que deseo seguir desarrollando con propósito, empatía y visión estratégica.

Results-driven professional with over three years at Kyndryl, excelling in IT support and data analysis. Adept at troubleshooting complex issues while delivering exceptional customer service. Strong organizational and analytical skills ensure data integrity and compliance with quality standards, fostering effective collaboration across teams.

Respectful and friendly professional with dynamic problem solving and customer service talents. Experience creating internal systems designed to mitigate losses and resolve issues. Looking for a professional experience that can provide access to increase exposure in the labor industry, while working in a team-oriented, growth and cultural environment

I am a responsible individual with a high level of empathy, accustomed to working under pressure, capable of making decisions during conversations, and handling difficult clients. I am committed to delivering my best to meet company metrics and objectives. I am also eager to contribute new ideas to improve processes, making this an invaluable opportunity for me.

Profesional con experiencia en optimización de procesos y mejora continua, especializado en implementar estrategias que incrementan la eficiencia operativa y la productividad. Aplica habilidades analíticas y conocimientos técnicos para identificar y resolver problemas complejos, gestionando proyectos de transformación digital alineados con los objetivos estratégicos. Posee un sólido entendimiento de las mejores prácticas industriales , garantizando resultados de alta calidad y mejora constante en todas las iniciativas.

Dynamic Financial Analyst with a proven track record at Amazon FinOps, leveraging financial analysis and strategic planning to drive impactful decision-making. Adept at collaborating with cross-functional teams, optimizing operations, and enhancing financial performance. Skilled in data visualization tools and committed to delivering exceptional results through effective problem-solving and teamwork.

Dynamic professional with a proven track record in customer service and team leadership at Seguridad Internacional M&M. Skilled in conflict resolution and money handling, I excel at enhancing customer experiences and optimizing team performance. Committed to achieving goals and fostering strong client relationships, I bring a results-oriented approach to every challenge.

Experienced administrative and process management professional with a strong background in economic development projects, account management, data analysis, and team coordination in fast-paced environments. Adept at leveraging tools like Salesforce and Excel to generate reports, conduct strategic analysis, and enhance processes. Proven ability to collaborate in multicultural teams and high-demand settings while maintaining an adaptable, results-oriented approach with a strategic vision.

I’m not here to impress with flashy titles or rehearsed speeches — I’m here to deliver real, lasting results.
I speak with an accent, but I don’t think with one — and I bring a sharp, clear mindset to every problem I tackle. My focus is on execution, structure, and impact. I believe in doing the fundamentals better than most, and in adding clarity — not clutter.
At 46, I’ve built a career on consistency, adaptability, and quiet professionalism. I self-learn, research best practices, and deliver work that makes things easier for the team — not just complete a task. I don’t ask for hand-holding or special treatment. I step up, adapt, and follow through.
I show up unapologetically committed to quality, and I’m looking for teams that value substance, trust, and long-term thinking.

Especialista en facturación dinámica en Aya Healthcare con experiencia en gestión de procesos de facturación y resolución de discrepancias. Capacidad demostrada para analizar las métricas de rendimiento y optimizar los flujos de trabajo. Hábil en SQL y visualización de datos, me destaco en la entrega de informes precisos y el fomento de la colaboración entre los departamentos para mejorar la eficiencia operativa. Comprometida con la consecución de resultados y la satisfacción del cliente.

Apasionada por el desarrollo de estrategias de marketing que impulsan el crecimiento comercial. Cuento con experiencia en ventas, posicionamiento de marca y generación de valor para clientes. Mi enfoque combina análisis de mercado, creatividad y gestión de relaciones comerciales para lograr resultados medibles.

He trabajado en proyectos de comunicación, branding y estrategias digitales, alineando objetivos de negocio con las necesidades del consumidor. Me motiva la innovación y la creación de experiencias que fortalezcan la lealtad de los clientes.
Siempre en búsqueda de nuevas oportunidades para conectar marcas con personas y generar impacto

Músico profesional especializada en flauta traversa y canto, con extensa trayectoria en diferentes escenarios del pais y amplia experiencia en interpretación musical, composición, música de cámara en todo tipo de formatos y producciones con resultados de alta calidad. Entusiasta por colaborar y desarrollar sonidos y ritmos envolventes e innovadores.

I am an efficient and fast-learning professional, committed to generating value through leadership and by encouraging teamwork, which I consider the best method to enhance business performance and achieve set objectives. I possess a natural ability to lead and organize projects related to animal management and welfare.

Results-driven community leadership professional with strong background in fostering engagement and building robust community networks. Proven ability to facilitate collaboration and drive impactful initiatives, ensuring adaptive responses to changing needs. Skilled in strategic planning, conflict resolution, and communication, known for reliability and strong focus on achieving outcomes.

Dynamic high school student with a proven track record at Diploma Certification, excelling in presentation development and team collaboration. Spearheaded a campus-wide recycling initiative, significantly reducing waste. Bilingual in [English] and [Spanish], with strong verbal communication skills and a passion for enhancing learning through innovative techniques. Additionally a developer writer on music composition and music beats developer beginner. Effective Student committed to learning, developing skills in communication and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

A dynamic and trilingual HR professional with over 3 years of experience in human resources, employee relations, and HR systems, specializing in Talent Acquisition,onboarding and lifecycle in LATAM-BR and USA.

I am a proactive, organized professional with a strong sense of responsibility. I have strong interpersonal skills and excel in teamwork, quick decision making and the ability to work effectively under pressure. I am looking for a dynamic and challenging work environment that will allow me to grow and develop in the field of digital community management and strategic communications.

Professional in Computer Science and Computing, bachelors in systems engineering. Regional professional experience of 21 years in national and transnational companies. Extensive experience in the management of ERP, CRM(Salesforce), BI and Data Analyst systems in Power BI and Excel, Process improvement and implementation of Projects with PMI, Scrum , Agile Methodologys.

Looking to transition into new field with skills cultivated in dynamic, fast-paced environment. Proficient in managing cross-functional teams and overseeing project execution from initiation to completion. Aiming to leverage these abilities to drive success in new and challenging role.
Results-driven professional with substantial background in project management, focused on delivering impactful outcomes. Adept at leading diverse teams and driving complex projects to completion. Known for strong adaptability and commitment to achieving strategic goals.
Offering robust foundation in project management principles with clear desire to learn and grow within this environment. Brings ability to quickly assimilate new information and apply it effectively to planning and execution tasks. Ready to use and develop problem-solving and organizational skills in this role.

Trilingual professional (Spanish, English, French). Results-driven Senior Project Manager with a proven track record leading multimillion-dollar initiatives. Certified in Agile methodologies with strong expertise in SCRUM, focused on enhancing team collaboration, driving continuous improvement, and optimizing resource allocation. Brings a deep understanding of project governance, information security, and cross-border coordination, enabling seamless delivery across complex organizational structures.

Dynamic Lead Generator with proven success at Blue Wave Data Solutions, specializing in lead qualification and client engagement. Expert in cold calling and appointment scheduling, I consistently achieved monthly goals through data-driven strategies and strong communication skills, fostering lasting customer relationships and optimizing lead generation efforts for enhanced results.

Dedicated and adaptable Incident Manager with over 1 year of experience leading the resolution of high-impact incidents in complex business environments. Skilled in escalation management, root cause analysis, and cross-functional collaboration to ensure swift recovery and minimal downtime for critical operations. With a strong background in quality assurance and team leadership spanning over 10 years, I consistently drive improvements in operational efficiency and customer satisfaction. Highly organized, detail-oriented, and proactive in identifying trends to develop robust preventive measures and optimize workflows.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I enjoy being around others and always treat everyone with respect, regardless of our differences. I am skilled at multitasking and managing my time efficiently, allowing me to thrive under pressure. I have a strong drive to stay productive and actively engage in various activities. Whenever I identify a flaw in my processes, I dedicate significant time to promptly rectifying it.

Dynamic leader and problem-solver with extensive experience at Amazon, adept in content classification and vendor support across multiple regions. Excelled in multitasking and strategic project innovation, enhancing process efficiencies. Demonstrates exceptional empathy and communication, guiding team growth. Skilled in CMP application and dispute resolution, showcasing a blend of analytical prowess and interpersonal skills.

A professional with 8 years of experience in customer service and sales, specializing in personalized attention, relationship management, and teamwork. I am seeking opportunities where I can apply my communication and customer service skills to continue growing professionally. Although I am a nutritionist, I am currently focusing my career on developing positive customer experiences.

Experienced with regional market analysis, strategic planning, and commercial negotiations. Utilizes strong leadership and communication skills to drive team performance and achieve business goals. Track record of successfully managing client relationships and enhancing regional market presence.
Goal-oriented manager with distinguished experience in a diverse type of industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Me considero una persona adaptable, siempre me gusta adquirir nuevos conocimientos para crecer profesionalmente, pienso que el conocimiento es poder. Tengo experiencia en gestión de personal, gestión de proyectos y marketing digital en la industria farmacéutica y habilidad en paquete office.

Hardworking and passionate candidate who seeks opportunities working in the field of ornithology and conservation. Specifically interested in parrot behavior and research.

Achievements
I hold a Technical Level 3 certification in Cybersecurity and Cisco (CCNA v7.0) and currently serve as a Technical Support Representative, where I have made notable contributions in enhancing system performance and security.
• Professional Milestones:
• Successfully reduced system downtime and improved network security by diagnosing and resolving complex Windows errors and troubleshooting server migration challenges.
• Played a key role in supporting medical software and hardware, ensuring critical systems operated reliably and securely in high-stakes environments.
• Technical Excellence:
• Executed multiple SQL Server migration projects that streamlined data management and bolstered overall system efficiency.
• Developed expertise in deploying and managing diverse antivirus solutions, significantly mitigating security risks and protecting sensitive data.
• Repaired corrupted files and performed detailed network traffic analysis using industry-standard tools like Wireshark, Splunk, and Nmap.
• Remote Support & Continuous Improvement:
• Conducted effective remote support sessions that accelerated issue resolution and enhanced user satisfaction.
• Continuously updated my skills in cybersecurity and networking, integrating best practices and emerging technologies to optimize IT operations.
These achievements reflect my commitment to excellence in cybersecurity and technical support, and my drive to leverage technology to create secure, efficient, and resilient IT environments.

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