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Dynamic and detail-oriented professional with experience in customer service and administrative support, bringing strong organisational skills and a commitment to excellence. Demonstrated social media management and effective communication ability, facilitating seamless interactions with clients and suppliers. Ready to leverage skills in a new role that values dedication and a proactive approach to service excellence.

Passionate about continuous learning, I embrace every new opportunity as a chance to grow personally and professionally. I am motivated to take on challenges that expand my skills, enhance my expertise, and contribute to organizational success.
Professional with strong technical acumen and hands-on experience in field services. Adept at troubleshooting, maintaining, and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, and technical documentation.

Results-driven Industrial Engineer with over 4 years of experience in supply chain analytics, performance reporting, and ERP data systems (Oracle, SAP), currently specializing in Business Intelligence. Proficient in SQL, Power BI, Tableau and dashboard development, with a strong track record of turning complex data into strategic insights to drive operational improvements and informed decision-making. Actively completing a technical degree in Data Science with practical experience in predictive modeling, data governance, and advanced analytics. Recognized for effectively collaborating across global teams and presenting actionable insights to stakeholders in fast-paced, data-centric environments.

Proactive person eager to contribute to team success and improvement through effort and hard work.

Gastronomic professional with extensive experience in food and beverages for more than 25 years. With extensive knowledge in customer service and attention, along with empathy and emotional intelligence to develop with skill and dynamism, thus creating proactivity and resilience within the workplace.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Professional with excellent organizational skills and a solid work history. I stand out for being a committed, highly dedicated individual who provides high-quality customer service and effectively resolves any issues that may arise. I am currently a graduate of a Cybersecurity Technician program and continue to steer my career towards the field of systems and IT security, with the goal of further developing my expertise in this ever-evolving field.

Desarrollador de software con amplia experiencia en aplicaciones que requieren alta transaccionalidad, especializado en tecnologías cómo C# y SQL Server. Amplia experiencia en la mejora del rendimiento de las aplicaciones y automatización de software .Experiencia en la traducción de requisitos complejos a especificaciones técnicas, garantizando la alineación con los objetivos institucionales y fomentando la colaboración.

Bilingual customer service and fraud prevention specialist with 3+ years of experience in call centers. Skilled in chat and phone support, fraud detection, and payment collection. Currently studying Digital Marketing and E-commerce. Fluent in Spanish and English (C1), with basic Portuguese (A2). Known for empathy, adaptability, and problem-solving in fast-paced environments.

Accomplished Customer Service Representative at Valor Global Costa Rica, adept in problem resolution and active listening. Enhanced customer loyalty by resolving complaints empathetically. Proficient in Salesforce and payment processing, contributing to improved user experiences. Collaborated on best practices, boosting service consistency. Recognized for maintaining professionalism under pressure.

Skilled in effective communication, I thrive in team environments and am passionate about exploring emerging technologies, particularly in AI and ML.

Experienced and analytical software developer with a strong background in both backend and frontend development. Skilled in designing, developing, and maintaining scalable applications utilizing technologies such as C#, ASP.NET, Vue.js and SQL. Demonstrates exceptional problem-solving abilities, quick adaptation to new tools, and successful collaboration within team settings.

I have nearly a decade of experience in networking and IT infrastructure, starting my career at Cisco as a Hardware Engineer in 2016. Over the years, I’ve progressively taken on more technical and leadership roles across different teams — including Routing Protocols, Switching, and most recently Wireless. My background includes hands-on expertise with technologies like OSPF, BGP, STP, VLANs, ACLs, wireless controllers, and enterprise access points. I've supported global customers in high-pressure environments, resolved complex network issues, and led engineering teams, all while continuously expanding my skill set and certifications in the networking field.

Expert in team management and leadership, driving motivation and guidance for high-performing teams. Demonstrated success in implementing strategies that boost performance and productivity. Achievements include measurable improvements across diverse projects and initiatives.

Profesional en Finanzas con amplia experiencia en planeacion financiera y analisis de proyeccion de presupuestos, administracion de planillas de Costa Rica y Estados Unidos, cuentas por cobrar y cuentas por pagar. Con fuertes habilidades de analisis, competencia en software de finanzas, y pericia en toma de decision basado en datos. Entusiasta de colaborar con equipos multidisciplinarios para preparer iniciativas estrategicas y mejorar el rendimiento financiero. Comprometido en entregar a tiempo y con exactitud operaciones financieras en conformidad con las politicas de la empresa y mejorando el valor del negocio.

Dynamic Major Incident Manager with a proven track record at Western Union, excelling in critical incident handling and root-cause analysis. Expert in ITIL framework, driving continuous improvements and enhancing team performance through effective coaching. Adept at managing escalations and fostering collaboration, resulting in reduced downtime and improved service quality.

Detail-oriented and certified Identity & Access Management (IAM) specialist with hands-on experience in tools such as Saviynt, Azure Active Directory, Active Directory, and Microsoft Sentinel. Proven ability to manage user identity data, resolve access issues, and coordinate technical tasks to support secure and compliant access across enterprise environments. Strong background in handling requests and incidents via ServiceNow, with excellent problem-solving skills and a focus on process accuracy and efficiency. Committed to continuous learning and collaboration with global technical teams.

Tengo experiencia práctica en el diseño de redes de telecomunicaciones y coordinación de proyectos, especializándome en la gestión de solicitudes técnicas, diseño de soluciones. Además, cuento con experiencia en areas de mercadeo y relaciones públicas mediante la creación de contenido, planificación de comunicación interna, coordinación de eventos y manejo de relaciones con medios. Mis habilidades técnicas y comunicativas me permiten actuar como enlace efectivo entre los equipos de ingeniería y las áreas comerciales, garantizando la ejecución exitosa de proyectos y el fortalecimiento de la comunicaciones.

Undergraduate student in Audiovisual Communication at the University of Navarra.

I have experience in English-speaking customer service, along with strong skills in writing, video editing, marketing, and graphic design. I am a responsible and persevering individual with a strong ability to work in teams. Despite being a full-time student, I have wide availability throughout the week and can manage my schedule efficiently.

 Experienced IT professional with a strong background as an IT manager, skilled in supporting global in-house solutions across multi-zone teams. Passionate about building connections and enhancing collaboration, communication, and efficiency through cross-functional efforts. Specializing in cloud computing, virtualization, cybersecurity, and IT infrastructure. Eager to learn and contribute to people-focused solutions within a supportive team environment. 

Professional educator prepared for this role with strong classroom management, curriculum development, and student engagement skills. Known for fostering collaborative environment and achieving educational outcomes. Adaptable and reliable, ready to meet changing needs and ensure student success. Strong in communication, problem-solving, organization and fostering positive learning atmosphere.

Accomplished Finance and Accounting professional with 28+ years of experience in multinational environments. Proven expertise in financial reporting, internal controls, and ERP systems. Adept at leading cross-functional teams and driving process improvements across Latin America.

Professional security engineer with strong background in implementing and managing security protocols. Expertise in threat analysis, risk assessment, and vulnerability management. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with skills in network security, encryption, and incident response. Willing to grow and help.

Dynamic Store Supervisor at Liberty Latin America with proven expertise in analytical problem-solving and team leadership. Enhanced customer satisfaction through effective issue resolution and meticulous inventory management. Recognized for fostering a positive work environment while driving operational excellence and maintaining high standards of service delivery.

Procurement & Supply Chain Specialist with experience supporting multi-plant operations across the U.S. and Costa Rica. Skilled in SAP, Oracle, and Power BI with a track record of optimizing procurement, logistics, and inventory systems in fast-paced environments.

Dedicated Quality & Compliance Analyst with a strong work ethic, exceptional multitasking abilities, adaptability, and discipline. Detail-oriented individual who consistently seeks excellence in every aspect of work. Passionate about achieving goals and fully committed to meeting objectives.

Motivated and relationship-focused professional with a background in community outreach, event coordination, and stakeholder engagement. Skilled at building partnerships, promoting brand awareness, and organizing educational programming. Experienced in facilitating workshops, managing communications, and fostering inclusive community events. Eager to bring a collaborative and service-driven mindset to deepen relationships and support financial education initiatives across diverse communities.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Profesional con sólida formación académica y larga trayectoria de enseñanza de idiomas. Soy una persona paciente y creativa, capaz de emplear diversos recursos pedagógicos para promover el interés por otras culturas. Quisiera colaborar con una institución comprometida con la excelencia académica.

Técnico en Operaciones de Empresas de Alojamiento con experiencia en administración, ventas, marketing digital, turismo, asistencia creativa y pasantías profesionales en el Occidental Tamarindo. He trabajado como asistente administrativo en el sector de Marketing, brindando soporte en reservas, atención al cliente, facturación y manejo de bases de datos.
Realicé pasantías profesionales en Edu Tec, donde apoyé en tareas administrativas, seguimiento académico, manejo de archivos digitales y atención a estudiantes. También he formado parte de campañas de marketing grupales, utilizando herramientas como Excel, Word, Canva y redes sociales para el diseño y difusión de contenido.
Colaboré con Bidrop Images en proyectos de fotografía profesional y modelado 3D, asistiendo en la organización de contenido visual, comunicación con clientes internacionales, administración de recursos y control de horas mediante Excel.

Dynamic Senior Technical Customer Success Manager at Bugcrowd with a proven track record in customer relationship building and strategic communications. Expert in stakeholder management, driving product development, and enhancing client onboarding experiences. Adept at identifying growth opportunities, ensuring client satisfaction, and fostering cross-functional collaboration to deliver exceptional results.

Dedicated and customer-focused professional with extensive experience in English-speaking customer service roles. Proven ability to manage a wide range of front-facing tasks, including handling payments, reservations, check-ins, and check-outs with efficiency and professionalism skilled in problem-solving and resolving customer inquiries with empathy and clarity, consistently delivering a positive guest experience.

Soy una persona con más de 6 años de experiencia en trabajo de oficina, análisis, multitarea, trabajo bajo presión y realización de tareas administrativas. Con conocimientos de software para tareas de oficina y administrativas requeridas para diversas funciones. Soy honesto y capaz de trabajar en equipo y adaptarme a nuevos entornos. Ayudar al equipo a alcanzar metas o asistir en la resolución de problemas.

He desarrollado valiosas habilidades en un entorno minorista dinámico, incluyendo atención al cliente y manejo de efectivo. Soy adaptable y aprendo con rapidez, lista para adaptarme a un nuevo sector que valora la eficiencia y la interacción con el cliente. Me enfoco en aplicar sólidas habilidades multitarea y de resolución de problemas a nuevas oportunidades.

I am a responsible individual with a high level of empathy, accustomed to working under pressure, capable of making decisions during conversations, and handling difficult clients. I am committed to delivering my best to meet company metrics and objectives. I am also eager to contribute new ideas to improve processes, making this an invaluable opportunity for me.

Dynamic educational leader with a proven track record at Saint Paul College, enhancing student engagement and academic success through innovative program coordination and effective classroom management. Skilled in fostering collaboration and driving continuous improvement, I excel in creating tailored interventions that support diverse learning needs and promote a positive school culture.
Educational leader with passion for student development and academic excellence. Background in curriculum coordination and staff supervision, leading to enhanced educational programs. Focused on collaborative teamwork and achieving measurable results, adaptable to dynamic educational environments.
Experienced with program management and student guidance, ensuring comprehensive support for high school students. Utilizes strategic planning and team collaboration to enhance educational outcomes. Track record of effective communication and problem-solving in educational settings.

I am a Master's holder in Global Healthcare Management from Coventry University- UK, with a more than five years' experience of working with Non-Government Organizations, both international and local such as Jhpiego, Clinton Health Access Initiative (CHAI), Global Humanitarian and Development Foundation (GHDF), Society for Family Health Rwanda (SFH), implementing projects in the health sector. I am also experienced in working on projects funded by different UN agencies, US agencies and private foundations. I have strong experience in project management, including developing, implementing, and monitoring project's work plans and budget as well as actively contributing to proposal writing and narrative report writing. I am very dedicated in improving health and achieving health equity for all. I am also a dedicated and hard-working Humanitarian with a strong passion for helping others and a comprehensive background in providing professional support to children and youth. My technical expertise includes implementing innovative approaches in Maternal, Child and Adolescent Health, Sexual Reproductive Health and Rights, and HIV/AIDS with focus in sexual reproductive health and rights (SRHR) project with mixed holistic model approaches that had for goal to improve adolescents' access to SRH services.

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Dynamic SaaS Support Engineer with a proven track record at OpenText, excelling in problem resolution and customer service. Adept at collaborating with cross-functional teams to enhance operational efficiency and streamline processes. Recognized for developing comprehensive documentation and training junior engineers, fostering a culture of teamwork and continuous improvement.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional partner, responsible, empathetic, honest, responsible, proactive, teamwork oriented and focused in provide excellent service. I have over 9 years working for multinational companies in different areas like at: Account Payables, Account receivables, Record to Report, Cost Accounting, Projects, and customer services, therefore I consider that I have enough experience in many areas.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dedicated professional with a strong background in gender, diversity, and inclusion. Extensive experience in youth-led advocacy, sexual and reproductive health rights, and global human and digital rights. Demonstrated independent leadership in managing global advocacy programs, research, capacity building, and donor relations. Proven success in global advocacy, fundraising, and organizing international events. Passionate about advancing racial justice, LGBTQI+ rights, and intersectional feminism through artivism and strategic leadership. Proficient in English, Spanish, and French.

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