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Passionate Software Developer with over 6 years of hands-on experience in designing and deploying scalable applications, primarily using Java and related technologies. Proficient in backend development with strong command of Java, Bash, and Python, and extensive experience in modern infrastructure tools including Docker, Kubernetes, and Ansible. Skilled in building robust enterprise solutions using Spring, Hibernate, and working with both SQL and NoSQL databases.
Looking forward about continuous learning and staying up to date with emerging technologies.

Technical Support Advisor with over 9 years of experience and 3 years as a Quality Analyst in customer service and technical support environments. Proficient in intermediate Excel and knowledgeable in coaching techniques, action plans, and continuous improvement strategies. Detail-oriented and committed to driving operational excellence and enhancing customer satisfaction through data-driven insights and quality standards.

Dynamic professional with a proven track record in sales and customer service at CR Express. Skilled in time management and logistics, I successfully optimized processes to enhance revenue and client satisfaction. Great at communication and teamwork, I thrive in fast-paced environments. Bachelors degree in systems engineer. Knowledge and experience with Microsoft, CRM, Sales, Customer service. Proactive peron with a strong desire to improve professionally and collaborate with others.

Soy una supervisora con habilidades de coordinación de personal y carácter resolutivo. Ofrezco mi experiencia en gestión de procesos y mi capacidad para motivar y desarrollar al equipo de trabajo. En busca de una nueva oportunidad profesional.

With sixteen years of experience in the Customer Service and Technology Industry, I have demonstrated expertise in managing complex scenarios, driving process improvements, and fostering cross-team collaboration. Currently, as a Support Escalation Manager at Microsoft, I act as the primary contact for account-aligned customers, mentor team members, and participate in strategic projects to enhance customer satisfaction. Previously, as a Senior O365 Data Protection Support Engineer at Microsoft, I developed specialized skills in managing trial extensions, fraud prevention, and handling politically sensitive customer situations. At Carlson Wagonlit Travel, I provided consulting services for business travel itineraries and was recognized as a top performer. At Intel, I served as a Subject Matter Expert, handling email escalations and improving departmental procedures. During my tenure at AT&T, I provided technical assistance for cell phones and tablets, achieving top seller status. At Bank of America, I worked as a Teller Positive Pay Specialist and Foreclosure Department Specialist, delivering world-class customer service and participating in fraud prevention projects.

Manufacturing professional with proven track record in production operations and process optimization. Highly skilled in machinery operation and quality control, with strong emphasis on team collaboration and delivering results.
Experienced with troubleshooting and repairing electronic systems. Utilizes diagnostic tools to identify and resolve issues efficiently. Strong understanding of circuit design.

Results-driven cybersecurity technician with hands-on experience in network security, firewall configurations, and intrusion detection systems. Skilled in Linux administration, preventive maintenance, and security monitoring tools including SOC and NOC. Passionate about cybersecurity and dedicated to continuous learning. Motivated and detail-oriented professional with expertise in network security, monitoring tools, and inventory management. Proficient in firewall configurations, intrusion detection systems, and preventive maintenance of computers. Possesses a strong foundation in Linux and networking, along with experience in Cisco technologies. Committed to staying up-to-date with the latest advancements in cybersecurity through continuous learning.

A QA tester with extensive experience in manual testing for web applications, CMS, and email systems. Proficient in creating and executing test cases, performing cross-browser testing, tracking bugs using Jira, and managing regression testing efforts. Skilled in collaborating with Project Managers, onboarding new team members, and documenting processes in Confluence to ensure clear communication and smooth project delivery. Additionally, experienced in designing and implementing test automation frameworks with OpenTest, Selenium, and Java to enhance testing efficiency.

Dynamic Sales & Distribution Manager with a proven track record at Bermudez Biscuit Co Ltd, excelling in budget management and distributor relations. Adept at driving market expansion and achieving sales targets through strategic planning and effective team leadership. Recognized for enhancing customer satisfaction and optimizing distribution strategies to maximize growth.

Dynamic and detail-oriented professional with experience at Boston Scientific, excelling in safety compliance and quality assurance. Recognized for problem-solving abilities and fostering teamwork, I trained new operators while upholding high standards. My commitment to excellence ensures efficient operations and a positive work environment.

Experienced Cisco Senior Network Engineer with a strong background in network architecture, troubleshooting, and optimization. Over 7 years of hands-on experience in managing enterprise networks, designing solutions, and leading complex network implementations. Expertise in Cisco technologies, including routing, switching, SD-WAN, and network automation.

Experienced with building scalable web applications using modern frameworks and libraries. Utilizes strong coding standards and best practices to ensure maintainable and efficient codebases. Track record of integrating RESTful APIs and optimizing database queries for performance and reliability. Constantly seeking professional growth and meaningful contribution opportunities.

Attentive administrator with excellent communication and multi-tasking skills. My multicultural background and critical reasoning abilities enable me to identify and assess clients' needs to provide them with a satisfactory experience.

Experienced and dedicated customer service agent with a deep understanding of financial regulations and compliance. Proficient in identifying suspicious activities, conducting thorough investigations, and implementing risk mitigation strategies. Focused on collaboration and adaptability to meet evolving requirements. Possesses an analytical mindset, attention to detail, and effective communication skills. Committed to enhancing customer satisfaction, driving operational efficiency, and exceeding expectations with innovative solutions and strong interpersonal skills.

At Wholesale Store, I am excelled in leveraging my problem-solving abilities and effective communication to enhance customer service, achieving notable customer satisfaction. Skilled in coordinating sales processes and resolving issues efficiently, my teamwork and attention to detail consistently contributed to our high-quality service standards.

Experienced with regulatory compliance, ensuring organizational adherence to legal standards. Utilizes risk management strategies to identify and mitigate potential compliance issues. Track record of fostering culture of compliance and ethical behavior within teams.

Results-driven technical professional with comprehensive understanding of user support and system maintenance. Known for effective troubleshooting and resolution of technical issues. Strong focus on team collaboration and adaptability, ensuring reliable and dynamic service. Expertise in hardware and software support, along with proactive approach to problem-solving.

Calm and adaptable individual with a passion for science and technology. Eager to learn and collaborate in various work environments. Over 4 years of experience in the networking industry, specifically in the VPN and Security backbone teams at Cisco TAC. Possess invaluable expertise in handling complex issues and scenarios related to networking and network security. Currently serving as a senior specialized engineer in the SSPT team, bringing a wealth of experience to effectively address diverse challenges in this domain.

Systems Engineer with over 12 years of experience in the development and management of information systems. My expertise spans the implementation and administration of solutions based on Oracle and UNIX, complemented by a specialized focus on Quality Assurance (QA) in recent years. Additionally, I possess basic knowledge in Scrum and project management, showcasing my ability to collaborate efficiently in agile teams. My passionate interest in web development is evident through active participation in related projects and a continuous desire to learn and apply the latest technologies in this dynamic field.

Persona proactiva con ganas de aprender y crecer profesionalmente, un fuerte conocimiento técnico, con entendimiento en problemas tanto de hardware como de software, con excelente actitud y la capacidad de explicar cosas técnicas en palabras entendibles para el usuario no técnico

Soy una persona con mas de 7años de experiencia en el ámbito dental y servicio al cliente que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional como técnica dental y servicio al cliente con un sólido conocimiento del sector odontológico. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa.
Persona versátil y capaz de simultanear varias tareas. Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos de softwares dentales
Profesional con una excelente capacidad de organización , me caracterizo por ser una persona muy trabajadora, y por ofrecer una buena atención al cliente, incluyendo la solución de posibles incidencias. En busca de una nueva oportunidad laboral con la que desarrollar mi carrera.
Persona con una amplia experiencia en el sector dental , capaz de asumir responsabilidades y tomar decisiones sobre lo que es mejor para el cliente o paciente de acuerdo a las necesidades del mismo. Tengo buenas habilidades en comunicación y atención al cliente.

Dynamic Administrative Coordinator with a proven track record at Ride Nature, enhancing team productivity and reducing expenses through expert office administration and meticulous expense tracking. Excelled in fostering a positive work environment and optimizing workflow processes. Skilled in Microsoft Excel and team collaboration, demonstrating a keen attention to detail and a commitment to excellence.

Detail-oriented and results-driven Remote Customer Support Specialist with over four years of experience in client support and service delivery. Proven expertise in effective communication, problem-solving, and time management, with a strong focus on enhancing customer satisfaction. Adept at strategizing and implementing marketing campaigns, including email marketing, with a keen understanding of best practices, A/B testing, and performance metrics. Passionate about data analysis and optimization, I thrive in collaborative environments and am committed to delivering high-quality results while maintaining strong client relationships.

I practiced and honed my strategic planning, communication, marketing, positive attitude, manual labor, agricultural knowledge, and skill development abilities in my work as the owner and sole employee of my small market farming business, Geauga Syrup LLC. I further developed my marketing skills, time management, cooperation, physical labor and agricultural technical skills as a summer laborer and market assistant at Bat Barn Farm, another small local permaculture farm. In my work at Great Lakes Growers, I gained valuable experience doing repetitive and physically demanding tasks for long periods of time and was challenged to maintain a high output and positive outlook at the same time, gaining greater discipline in the process. As a delivery driver for Grubhub and Doordash, I had to maintain focus and manage time effectively to balance the need to make punctual deliveries while driving safely and taking care of fragile food items. In these positions I learned to think quickly and maintain focus for long periods of time, and became a skilled driver.

Person with excellent communication skills, customer service, oriented towards incident resolution, quality control, and performance. Team player, enthusiastic, with good interpersonal skills, works well under pressure, very proactive, and easily adapts to constantly changing environments. Extensive knowledge in AP processes, collections, billing, payments, taxes, and account reconciliation. Accounting knowledge.

 I enjoy meeting new people and finding ways to help them have an uplifting experience. I have had a variety of customer service opportunities, through which I was able to have fewer returned products and increased repeat customers, when compared with co-workers. I am dedicated, outgoing, and a team player. Wiling always to learn new things and exited about it. 

Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 30 year career in the US Army.  Effective communicator who quickly masters new roles and technologies to achieve positive results. 

Dedicated administrative professional with successful experience in
fast-paced office settings. Hardworking team player with expertise in
completing various clerical tasks and offering staff support.
Responsible, punctual and productive professional when working
with little to no supervision.

 Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed and also seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. 

Professional with extensive experience in customer service, process development and operational support in high-demand environments, including specialized roles in Amazon and Greensky . Standing out for my ability to manage complex queries, optimize administrative processes and ensure regulatory compliance across multiple sectors. Recognized as a leader in implementing effective solutions, with an unwavering focus on customer satisfaction and continuous operations improvement. I am looking for opportunities to apply my skills in a dynamic, customer-oriented company.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Astute Partner with strong skills in hiring and monitoring staff and building firm credibility. Mentors personnel and promptly resolves complaints. Liaises with stakeholders to prioritize projects and determine appropriate deadlines. Ambitious Partner handles multiple cases and maintains compliance with regulatory bodies. Offers strengths in partnership development and mentoring staff.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Achieved remarkable productivity and repeat business as a Customer Service Representative at Foundever Costa Rica by expertly handling inquiries and resolving complaints with empathy. Skilled in Call Management and Conflict Resolution, proficient in de-escalating high-stress situations and ensuring customer satisfaction through critical thinking and effective problem resolution. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Analista de crédito con experiencia en la realización de verificaciones de antecedentes y el desarrollo de metologias para predecir conductas de riesgo futuras. Busca generar mas éxito para una empresa mediante una excelente atención a los detalles . Con mas de 5 años de experiencia en ánalisis crediticio.

Advanced Biomedical Engineering student with a strong interest in research, development, manufacturing, clinical data analysis, organization, and logistics. Proactive and organized, with a proven ability to learn quickly and adapt easily to new environments. Aiming to expand knowledge and help people through innovative solutions, while continually developing skills and gaining valuable experience.

Como técnico de laboratorio, he acumulado aprendizajes en la recolección y preparación de muestras biológicas como Flebotomía; análisis de resultados coprológicos y pruebas serológicas. Cumpliendo las normativas y procedimientos de seguridad establecidos. Documentación y registro de los resultados de las pruebas de laboratorio.

Consultora experimentada y entusiasta con un historial de éxito en una amplia gama de industrias. Poseo habilidades interpersonales, analíticas y de resolución de problemas excepcionales para brindar asesoramiento y experiencia a las organizaciones clientes mejorando el desempeño comercial. Experiencia en todos los aspectos de operaciones, estrategia y finanzas.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

 Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. 

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