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Well-qualified HR leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.


  More than 20 years’ experience in Multinational Companies.
  More than 10 year’ experience in People Management.
  I have worked in Clinical Research since 1997, holding positions as Clinical Research Coordinator, Clinical Monitor and Clinical Operations Manager.
  I have worked for different companies such as Pfizer, Westat, Bio Trials, Roche, Quintiles, ICON ( assigned to MSD for 8 years).
  I have worked as a Clinical Operations Manager in charge of Junior CRAs, Clinical Monitors, Regulatory and Financial Assistants, Regulatory Managers in Central America and in the Philippines, leading approximately 40 people during my career as Manager.
  I have been responsible for conducting on boarding training for new personnel in Central America and Asia Asia (both CRAs and CRA Trainees) in conjunction with Human Resources and Learning and and Learning and Development, developing and delivering workshops for the entire Clinical for the entire Clinical Operations team in the region, ensure that CRAs/CRAs and CRAs /CRA Trainees have the appropriate materials, access to systems and training to perform their daily work, mentoring and overseeing the execution of the programs.


Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.

I am a highly skilled and versatile professional with a robust background in data management and analytics, honing expertise in seamlessly gathering, cleaning, and preprocessing data from diverse sources. My multifaceted skill set extends to adept team leadership, as evidenced by my role in assisting with employee onboarding, conducting performance reviews, and serving as a crucial link between team members and upper management. Additionally, I have demonstrated proficiency in overseeing day-to-day logistics operations, supervising team activities, and enhancing customer satisfaction through effective conflict resolution.

Apasionada por la geodesia y la teledetección. Mi enfoque se centra en la investigación autodidacta de fenómenos de riesgo como inundaciones, deslizamientos, terremotos y deformaciones. Mi entusiasmo por estudiar los avances más recientes y sus aplicaciones en estos campos me impulsa a explorar activamente nuevas técnicas y metodologías, que van más allá de mi entorno laboral.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Senior Chief Audit Manager skilled in financial digital audit processes and risk management to prevent digital fraud. With more than 10 years of experience with developing internal controls and audit policies for bank institutions.

Possessing a rich background as a Teaching Assistant, an engineering education hones analytical thinking and problem-solving capabilities, enriching the approach to revising exams, creating instructional materials, and supervising examinations with precision and innovation. Equipped with advanced teamwork, customer communication, computer skills, and expert multitasking abilities, excellence is achieved in collaborative educational environments and in efficiently managing multiple responsibilities. Advanced knowledge in Microsoft Excel and adeptness in leveraging technology for educational purposes further enable enhancement of learning experiences.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

MEDICAL RECORDS ADMINISTRATION WITH EMPHASIS ON CODING, TRAINING AND QUALITY ASSURANCE.
ACCREDITED RECORD TECHNICIAN AND CERTIFIED PROCEDURAL CODER WITH 44 YEARS OF EXPERIENCE IN MEDICAL RECORDS ADMINISTRATION. Innovative, hard working, quality minded initiator and team worker.

Determined Pharmacist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. Experience in Research and Development, Project Management, Quality Assurance and Pharmaceutical Manufacturing.

Profesional con una amplia experiencia en el ámbito jurídico, destacando por su compromiso con la defensa de los derechos humanos y la equidad de género. Con una destacada trayectoria como jueza y magistrada suplente en el Poder Judicial de Costa Rica, ha liderado iniciativas para abordar la violencia doméstica y promover la justicia con perspectiva de género. Su formación académica incluye un máster en Violencia Intrafamiliar y Género, respaldado por una extensa experiencia en la docencia, impartiendo conocimientos sobre acceso a la justicia y género en diversas instituciones educativas. Su compromiso con la investigación y su participación activa en organizaciones profesionales y académicas, así como en conferencias nacionales e internacionales, demuestran su dedicación a promover una sociedad más justa e igualitaria.

Talented Technical/Customer Success Specialist skilled at offering clients easy-to-understand guidance and actionable advice. 10+ years of experience assisting customers over the phone, e-mail, online chat and social media to resolve a broad range of concerns. Seeking a challenging position in a progressive environment, providing opportunities for growth and advancement.

Ingeniero civil con más de 15 años de experiencia en el análisis, diseño e inspección de proyectos de ingeniería estructural, habiendo diseñado proyectos comerciales, industriales, turísticos y residenciales así como edificaciones de media y baja altura, tanques de almacenamiento y obras de retención. Trabajador en equipo orientado a los detalles y con buenas habilidades organizativas, con capacidad para manejar múltiples proyectos simultáneamente con un alto grado de precisión. Trabajador apasionado en busqueda de trabajo con sólidas habilidades organizativas y listo para ayudar al equipo a lograr los objetivos de la empresa.

Dynamic and motivated professional with a proven track record in customer service and sales. Experienced in cultivating strong customer relationships and adept at identifying and addressing customer needs. Strong communication and interpersonal skills for providing superior customer service.

Experienced Data Analyst and Executive with a proven track record of success in customer service and data analysis. As well as expertise in computer literacy and problem-solving. Proactive and results oriented, extremely organized, biased for action when it comes to projects and ideas. Outstanding communication skills written and oral. Capable to manage own and others performance. A good asset to any organization; capable to adapt anywhere and anytime to make sure tasks are completed as needed in an ambiguous and fast-paced environment.

Organized and detail-oriented computer systems engineering student. Outstanding knowledge and control of the English language. Experienced in properly handling a fast-paced work environment. 4+ years of studying different topics in the fields of technology and networking. Proven ability to establish and maintain excellent communication with clients combined with excellent time management skills. Interested in starting a career in the fields of computer science and programming.

Empathetic and self-directed therapist with excellent active listening and verbal communication skills. Skilled in client specific selection and application of treatment modalities and interventions focused on marriage and family. Experienced in working with clients from diverse cultural and spiritual backgrounds. Facilitates family, couples and individual counseling sessions to help clients pinpoint underlying emotions triggering instability and conflict. Maintains records and makes written and oral reports concerning client care, counseling and therapeutic activities.

Seasoned IT Professional with expertise in Salesforce administration and a strong command of coding and system analysis.
As a Subject Matter Expert, excels in pinpointing and resolving intricate issues, utilizing a comprehensive understanding of various programming languages to enhance CRM operations.
Skilled in developing clear, user-friendly documentation and dedicated to mentoring new hires, ensures effective knowledge transfer and system proficiency.
Adept communication skills fortify technical prowess, guaranteeing detailed guidance and steadfast support solutions.

Encouraging problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and punctual worker in search of new challenges and skills to obtain. Looking forward to promote engaging and empowering work culture. Willing to work in dynamic situations and schedule availability. Patience and well-organized.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background training and coaching employees for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced data analyst in different roles (Team Manager and Workforce Analyst). Great ability to find areas of improvement and root causes of problems and to find innovative and creative solutions to problems. Used to work in multidisciplinary teams and collaborate with the best approach to analyze areas of improvement and explore possible solutions. Experienced user of Microsoft Excel (advanced level) and other database software.

Professional person with experience in relationships and management of clients and people in general in different work environments. Ease of learning and carrying out new processes.

Eager and detail-oriented leader with global experience. Recognized for excellence in document management and problem-solving. I am confident in effectively navigating challenges through collaboration and meeting tight timelines, ensuring execution and consistently delivering high-quality results. I aspire to contribute my skills and business analysis background, and my passion for the dynamic field of leading team members.

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Senior Talent Acquisition professional working in remote environments leading and executing end-to-end recruiting strategies. Proven record in global recruitment, remote team collaboration, stakeholder engagement, and talent management and development. Experienced leading and executing recruiting strategies in Americas, EMEA and APAC regions.

Proactive professional with 10 years of experience in supply chain. Leader in a wide variety of operations and strategic negotiations in national/international purchasing, planning, finished goods distribution, continuous improvement. Administrator with high focus on achieving goals and obtaining results, capacity of quick decision making and problem solving.

Dedicated and versatile professional with a solid background in Human Resources Analysis, Project Management, and Fraud Analysis. Possessing 2 years of experience as a Human Resources Analyst, adept at analyzing HR data, optimizing processes, and implementing effective solutions to enhance organizational performance. Skilled in employee relations, compliance, and HR systems management. Demonstrated success in project management within workspace environments, overseeing projects from conception to completion, ensuring timely delivery and stakeholder satisfaction. Additionally, experienced in fraud analysis within the banking sector, proficient in detecting and mitigating fraudulent activities, and ensuring regulatory compliance. Proven ability to adapt to diverse roles, collaborate across teams, and drive results through strategic planning and execution.

 Accomplished Physical Therapist possessing strong clinical assessment and evaluation skills. Provides supportive environment conducive to addressing individual needs. Distinguished client-facing skills and experience working closely with health care professionals to assess and treat complex conditions in a variety of settings. 

Objective oriented Operations Manager with over 18 years of experience in multinational companies, managing vendors, distributed projects and implementations on multiple geographies.
Strong orientation to technology improvement and automation/simplification of processes with solid people skills and ability to influence key stakeholders.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Trained in information and best practices from customer service through journalism, communication TV production and as a podcaster.

I have experience in managing various digital platforms such as Hootsuite, Google Analytics, Canva and WordPress.
I have recently participated in the Digital Health Roadmap of my country promoted by the Minister of Health and I have also participated in the “Evaluation of the Suicidal Behavior Strategy of the Ministry of Health” I am passionate about policies informed by evidence and I think I can promote much of what we call in my country articulation of networks and sociocultural animation.

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Proffesional who understanding of security standards, procedures and used to working with different frameworks. Focused on helping companies safeguard sensitive data from hackers and cyber criminals.

I am a detail-oriented professional with 5 years of successful experience in the supply chain field, doing buying and procurement operations.
I am currently studying for an industrial engineering degree to continue expanding my knowledge and skills in this industry.



Hardworking and passionate jobseeker with strong organizational skills eager to secure an entry-level Process Lead - Procurement Operations position. Ready to help team achieve company goals.
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Lograr posicionarme como Encargada de Asuntos Regulatorios y Tecnovigilancia y/o Contratación Administrativa, asuntos legales, Compliance, auditora de Calidad; adquiriendo nuevas destrezas y retos que complementen los 14 años de experiencia proporcionando registros sanitarios, vigilancia post mercado y contrataciones al Estado de manera estratégica y en cumplimiento de las partes interesadas Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Adaptable Quality Manager with a 7-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis, and research skills. Specialties include achieving set targets, generating new strategies, and maintaining accurate records.

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