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Dynamic professional with a proven track record in debt management and enhancing customer satisfaction, notably at Connecticut Bailbonds. Excelled in complaint resolution and repayment plan structuring, leveraging adaptability and sales expertise to exceed employer expectations. Skilled in cross-cultural communication, achieving significant improvements in client loyalty and business growth.

Rolando is a digital content management specialist with +11 years of experience working with several Content Management System applications in different industries such as life sciences and pharmaceuticals, healthcare, and advertising. Leading and managing projects ranging from website and template creation, content authoring, and process documentation as well as assisting, advising, and supporting stakeholders across the content lifecycle.

He has experience in many project stages such as requirements analysis, guidelines creation, content entry, issue management, traffic management, release management, and peer-review process, knowledgeable of Agile methodologies also taking advantage of strong client relationship management, project ownership, and outstanding communication skills with product owners and stakeholders. Highly skilled in troubleshooting and able to work under high pressure with multidisciplinary teams.

Detail-oriented Software Consultant with 1-year configuring and testing software. Comprehensive knowledge of software development lifecycles. Excellent analytical and documentation skills with remarkable project management abilities.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 15 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Experienced military and management professional with expertise in administrative, transportation, logistics, maintenance, warehouse, and production operations. Proven track record in personnel leadership, training, and safety.

Experienced in backend development and proficient in Python 3, Flask, Angular, Pandas, Numpy, and Docker. Skilled in designing microservices, deploying containers, and code review. Interested in photography, music, and travel. Open to relocation or remote opportunities outside of Russia.
To contact me https://t.me/UlianaSahashchik
https://github.com/Usahashchik?tab=repositories
https://www.linkedin.com/in/uliana-sakhashchik-27a913310

Person with excellent communication skills, customer service, oriented towards incident resolution, quality control, and performance. Team player, enthusiastic, with good interpersonal skills, works well under pressure, very proactive, and easily adapts to constantly changing environments. Extensive knowledge in AP processes, collections, billing, payments, taxes, and account reconciliation. Accounting knowledge.

With a proven track record at the Ministry of Public Education of Costa Rica, I leveraged my ESL methodologies and classroom management skills to significantly enhance student engagement and comprehension. My approach, blending innovative lesson planning with empathetic student support, has consistently fostered positive learning environments and improved educational outcomes. More than 15 years experience as an Elementary English Teacher teacher can maximize students learning potential through diverse leaning strategies and classroom management techniques.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Schedule flexibility and immediate availability.


Dynamic Administrative Assistant with a proven track record at Transtures.sa, excelling in customer service and Microsoft Excel. Demonstrated ability to maintain confidentiality and manage complex scheduling, enhancing office efficiency. Known for exceptional problem-solving and critical thinking skills, fostering professional relationships and streamlining data management for optimal operational flow.

Dynamic Sport Trainer with a proven track record at Judo Alajuela, enhancing athlete performance through innovative strength training and sports science. Demonstrated leadership and effective communication at Federación Costarricense De Judo, ensuring smooth event execution.


Experienced in customer service and collections for over 15 years. Professional in business administration and relevant back ground in financial environments, such as Accounts receivable, accounts payable, cash applications and B2B collections.

Fraud Investigator with around 3 years of experience, proficient in collecting, analyzing and reviewing documents with studies in criminology, experience in different jobs with personnel management and oriented to customer service and decision making.
Investigations professional with proven track record in managing complex cases and driving successful outcomes. Highly focused on team collaboration and achieving results, adaptable to dynamic environments. Known for analytical thinking, conflict resolution, and integrity in sensitive matters.

Senior Team Leader with a strong background in customer service management, committed to work along with other departments to promote collaborators wellness within the company.

Fully engaged in the success and performance of the team, set goals, develop strategies and achieve results. Excellent communication skills, self motivated, networker and positive attitude.


Dedicated and goal- oriented Human Resources professional bringing 7 years of expertise in HR department. Talented and oriented in Business Continuity Planning. Driven and decisive with passion for building and retaining highly effective teams. Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 5 + years of experience in workforce assessment.

Professional business specialist with experience across the full HR process and financial data analysis. Proven experience managing and verifying strict and complex regulatory disclosure compliance. Passion and ability to adapt to different lines of business and work with people.

Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Poised Dispatcher offering many years of experience. Well-versed in shipping policies, delivery requirements, and driver practices. Works efficiently and maintains professional demeanor in stressful situations.

 I enjoy meeting new people and finding ways to help them have an uplifting experience. I have had a variety of customer service opportunities, through which I was able to have fewer returned products and increased repeat customers, when compared with co-workers. I am dedicated, outgoing, and a team player. Wiling always to learn new things and exited about it. 

Dedicated and detail-oriented professional with extensive experience in document review, data analysis, report generation, memo writing, and information requests. Proficient in certification management, logistics, process tracking, interdepartmental coordination, and software tools, including Zendesk and Microsoft Office. Seeking a role that leverages my skills and expertise in ensuring efficient operations and effective communication.

Profesional culinario con una trayectoria comprobada en mejorar las operaciones de cocina y reducir el desperdicio. Sobresaliente en el cumplimiento de normas de seguridad alimentaria y desarrollo de menús, combinando una organización meticulosa con creatividad. Logró mejoras significativas en el rendimiento mediante la gestión estratégica de la cocina y la optimización de procesos, demostrando habilidades excepcionales para la multitarea y un fuerte espíritu de colaboración en equipo.

Persona responsable, esforzada buscando siempre la perfección, trabajara de manera minuciosa y tranquila una vez que se le haya explicado el trabajo que debe hacer y obtendrá un resultado satisfactorio por su forma meticulosa de realizar lo asignado. Le agradan los retos, la comunicación es una habilidad fuerte y su motivación le provee gran eficiencia en el trabajo de grupo y también de forma individual.

Detail-oriented, organized, and meticulous professional with a strong foundation in cybersecurity and technical support. Skilled at quickly resolving issues and implementing solutions to meet tight deadlines.

I have 20+ years of SEO experience working in some of the most competitive industries in the world.

Experienced and reliable Quality Assurance professional with over ten years of
experience working in companies to ensure the highest quality outcomes possible.
Adept in providing suggestions and solutions to improve and enhance productivity.
Bringing forth a seasoned history of helping companies to achieve success and improve
efficiency.

Highly motivated in the hospitality industry, with a solid track record in key roles such as Front Desk Supervisor, Receptionist, Restaurant Manager, and Food and Beverage Manager. My diverse experience has allowed me to develop exceptional skills in operations management, customer service, and team leadership. I am committed to delivering outstanding service and optimizing the guest experience. With a focus on operational efficiency and revenue maximization, I have implemented successful strategies that have enhanced customer satisfaction and financial outcomes. I am prepared to apply my expertise and knowledge in management to fully fulfill all assigned responsibilities and contribute to the success of the team.

Cuento con una gran capacidad para resolver problemas en situaciones diversas y desafiantes, me destaco en el trabajo colaborativo en equipo y demuestro habilidades organizativas excepcionales. Esto permite la ejecución efectiva de las tareas asignadas y al mismo tiempo mantiene las responsabilidades asignadas.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Focused on Continuous Improvement.

Versatile professional with expertise in property management, HR, and educational support. As Property Manager, enhanced tenant satisfaction through effective issue resolution. Experienced as an Instructional Assistant, fostering inclusivity and positive student interactions. In HR, skilled in recruitment, compliance, and onboarding, including the Central America Integration Program. Successfully coordinated training initiatives and communication strategies to boost employee engagement and streamline operations.

With over 8 years of hands-on experience in HR, recruitment, and management, specializing in end-to-end talent acquisition and general HR operations. Expertise spans the design, implementation, and oversight of comprehensive programs tailored to attract, develop, and retain top-tier candidates, alongside managing core HR functions that support employee lifecycle and compliance.
As a Talent Acquisition Manager, responsible for crafting and executing recruitment strategies aligned with organizational objectives to drive sustainable growth. This role involves cultivating a robust talent pipeline to ensure a steady influx of high-caliber professionals ready to meet evolving organizational needs. Through proactive candidate engagement, strategic networking, and diverse recruitment channels, consistently identifying and connecting with talent who enhance the company’s capabilities.
In the HR Generalist capacity, adept at overseeing onboarding, employee relations, performance management, and compliance, with a strong foundation in Costa Rican labor law. Focused on fostering a supportive, compliant workplace culture that aligns with organizational values.
Additionally, proficiency in tracking and analyzing recruitment and HR metrics—such as time-to-hire, cost-per-hire, employee engagement, and retention rates—ensures a data-driven approach to refining processes for greater efficiency and effectiveness. A track record characterized by a strategic vision, operational expertise, and unwavering commitment to securing and supporting top talent essential to organizational success

Developed and implemented project plans and timelines for automation initiatives across finance teams, identifying opportunities for process automation. Prepare reports on project status, achievements, and risks for stakeholders while maintaining regular communication to address concerns. Additionally, managed project risks, ensured compliance with internal policies through thorough documentation, and provided training and support to finance teams on new tools and processes. Collaborating with IT and development teams, designed, tested, and implemented automation solutions, and conducted post-project evaluations to identify lessons learned and areas for continuous improvement

Médico General con un enfoque en la atención integral y humana, comprometido a brindar diagnósticos precisos y un trato cercano que facilite la comprensión y el cuidado autónomo del paciente. Segundo puesto nacional en la prueba IFOM (junio 2022) y posición 11 de 2,000 en la primera etapa de la residencia médica 2024, mi vocación y disciplina me orientan a ser un profesional confiable en cada paso del proceso médico, guiado por un interés genuino en mejorar la calidad de vida de quienes confían en mí.

Collaborative person with record of success leading team effort, recognizing revenue-driving opportunities and building professional relationships. Effective managing a big picture business goals. Experienced supervisor leading team members on-time completion. Assign task, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Poised process coordinator with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced and collaborative professional skilled in meeting diverse needs, enhancing processes, and surpassing expectations in team-oriented settings. Recognized for a diligent work ethic and exceptional communication abilities. Adept at effectively prioritizing tasks.

Corporate Travel & Program Implementation Expert | 8+ Years of Experience
Seasoned professional in the corporate travel industry with extensive expertise in executive relations, travel program implementation, and optimization of agency, card, and expense programs. Over the course of 8+ years, I have built a diverse career spanning hospitality, business travel management, and global account leadership. From managing complex travel scenarios at a leading corporate travel agency to serving as a Regional Travel Manager and subject matter expert at TCG Consulting, consistently delivered operational efficiencies and cost savings. Adept at leading system migrations, vendor negotiations, and cross-functional team training, specialize in transforming travel programs to meet the evolving needs of global clients.

My objective is to obtain a position with an organization that promotes values, excellence, and pride. I am seeking the opportunity to contribute to a corporation where there are growth opportunities for advancement, educational enhancement, and longevity.

With over 10 years of experience in information technology, virtualization, and system administration, have contributed to the reliability and performance of BlackBerry's services and products. As a Site Reliability Engineer, ensure and collaborated with product development teams to design, build, and maintain secure and highly available cloud-based applications and services, ensuring the seamless delivery of BBM Enterprise functionality to customers. As a Service Engineering Specialist, was able to supported the deployment, day-to-day maintenance and upgrades, as well as troubleshooting of BlackBerry's core communication services, enterprise software and hardware such as BBM. Therefore bringing a strong passion for solving complex technical problems, optimizing system efficiency, and ensuring customer satisfaction. At this moment am looking for a new opportunity where can leverage skills and expertise to help a company achieve its mission and goals.

Customer service professional with over two years of experience in technical support and operations at Amazon. Proven ability to troubleshoot devices and resolve customer issues effectively through calls and chats. Skilled in providing comprehensive information about products and services while maintaining high customer satisfaction. Detail-oriented with strong organizational skills, capable of managing multiple tasks in a fast-paced environment. Passionate about delivering exceptional service and contributing to team success.

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