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Highly skilled software development professional bringing enormous software design, development, and integration talents. Offering advanced knowledge of Ruby on Rails. Background writing code and developing systems for clients' applications. Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering more than 14 years of extensive leadership experience managing successful teams. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Great written communication skills paired with excellent time management and leadership abilities.

Accomplished English Tutor with nearly 5 years at Cambly, specializing in pronunciation and accent reduction. Leveraged creative teaching strategies to enhance student interest and retention. Skilled in adapting lesson plans and excelling in communication, I've effectively helped students achieve a standard American accent, demonstrating a high level of interpersonal skill and educational adaptability.

Summary of Skills:

  Technical Proficiency: Experienced in data entry, utilizing software tools such as CRM, Salesforce, ROME, HALO, IOS, EDGE DISPATCH, MASTER SCHEDULER, SNOW, AERO SDB, OMX, OCX, among others. Skilled in using communication platforms such as TEAMS and Zoom. Certified in Scrum Fundamentals.
  Project Management: Proficient in project coordination, overseeing orders from initiation to completion, and stakeholder management. Effective problem-solving skills ensure timely delivery and customer satisfaction.
  Customer Service Excellence: Extensive experience in customer service roles, providing technical support and troubleshooting. Demonstrated ability to deliver exceptional customer experiences.
  Adaptability and Continuous Learning: Actively engaged in continuous learning and professional development, enhanced through university exchange programs, fostering cross-cultural communication skills.


Dedicated and results-driven professional with experience in customer service, change management, and configuration management. Proven track record of effectively managing organizational transitions, implementing process improvements, and ensuring seamless customer experiences. Adept at building strong client relationships and leading cross-functional teams to achieve business objectives.

Adept and compassionate Registered Nurse, excelling in clinical judgment and as scrub nurse demonstrating broad experience in different types of surgeries, as well as experience in general procedures of nursing. Demonstrated excellence in patient care through effective collaboration and advocacy, significantly enhancing patient satisfaction. Skilled in managing complex care scenarios with proficiency, embodying dedication to healthcare excellence and fellowship.

Pragmatic Contract Specialist with extensive data analysis and contract negotiation talents. Organized professional with more than 9 years of experience preparing cost comparisons, service level agreements and non-disclosure agreements with superior eye for detail and more.

Proven track record in enhancing customer loyalty and streamlining service operations, notably at Movate/Activision. Excelled in complaint handling and CRM software, demonstrating exceptional teamwork and the ability to remain calm under pressure. Achieved significant improvements in customer satisfaction through effective problem-solving and adherence to policies.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Passion for Renewable Energies leads to explore new boundaries to learn, grow and evolve as a Power and Energy Systems Engineer. Proven track record of supporting athletes and students in their discipline. Positive, proactive and very energetic when it comes to facing new challenges.

I am a Business Operations Analyst with over 13 years of experience delivering impactful and quality service within supply chain and logistics areas. Over the years, I’ve worked at Hewlett Packard (HP), where I’ve improved my skills in coordinating logistics, managing inventory, and analyzing key metrics.

As a Logistic Coordinator, I’ve taken on more complex tasks, such as analyzing transactions and identifying process improvements. My ability to work independently and provide guidance my coworkers has been crucial in achieving successful outcomes.

When I’m not crunching numbers or analyzing data, you’ll find me in the gym, gloves on, practicing Muay Thai. The rhythm of the bag, the precision of each strike—it’s my meditation. Whether it’s a fierce roundhouse kick or a perfectly executed elbow strike, Muay Thai fuels my spirit.

Customer Service Agent with more than seven years of experience, including leadership roles in multinational corporations, excel in overseeing various operational areas such as customer service, back-office operations, and sales support. specialized in implementing effective change management strategies to boost organizational success. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Talented Mortgage Banker bringing more than 15 years of experience in all type of mortgage field. Skilled at working with borrowers, realtors and title companies to facilitate smooth closing processes. Expert in collaboration and multitasking. History of producing consistent referrals and maintaining high closing rates. Successful at handling both new loans and refinances. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

 Creative and ambitious all-rounder with a passion for teaching and a knack for connecting with young people. Competent at performing independently or as a member of teaching team. Well-versed in classroom and online technologies with a deep understanding of how individuals learn and can apply a variety of teaching method. 

Professional Summary

As a dedicated Support Engineer, I have successfully resolved client issues related to Azure App Services and Microsoft Intune, where I’ve handled device enrollment, device compliance, and app protection policies. Additionally, I’ve configured mobile devices for enterprise users using both Intune Standalone and Hybrid modes.

During my tenure at Dell, I served as a Support Engineer specializing in VxRail and Dell Hyper-convergence. My responsibilities included troubleshooting networking, storage, and virtualization within VMware 7 environment.

As a Unix/Linux Server Administrator at HPE, I supported Unix/Linux virtual private clouds. I analyzed and resolved technical server issues, particularly in Red Hat environments. Additionally, I managed both Linux and Windows virtual private cloud setups using Windows and VMware technologies.

In previous roles, I provided onsite support for Google apps and back-office functions in the Manhattan area. I also delivered hardware and software support at HSBC bank headquarters in New York.

My academic background includes a Bachelor of Computer Science from Castro Carazo University (2018-2024). I’ve honed my skills in VMWare vSphere ESXi and vCenter Administration, as well as Data Warehouse ETL Testing & Data Quality Management. I hold a CompTIA Security+ (SY0-601) certification from Udemy.

Furthermore, I’ve received training in Onboard Administration, HP blade system, Salesforce platform ticketing system, ITIL/IT Service Management concepts, Azure 900, Active Directory, Intune Microsoft, SQL, server administration, and networking (including Linux, Unix/Linux, Lpic-1 101-400, and Cisco CCNA4). I’ve also completed an IBM Bootcamp for cybersecurity.

Fluent in both English and Spanish, I bring additional skills in sales and billing.

Results-oriented and focused on delivering high-quality construction services to discerning clients. Provides first-rate construction management and field supervision. Highly effective at working with architects, inspectors, designers and subcontractors.

Dedicated student from Costa Rica with experience in sales and Currently studying Business Administration at Asbury University. Dependable and quick-learning team player with effective communication and organization skills. Front desk Receptionist of the athletics department.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

I am a Finance and Entrepreneurship student entering my third year of college. I am fluent in Spanish, English, and Hebrew, the first being my native; I am a beginner, but current French student. I have plenty of experience in leadership and managing roles. I do well in applications like Tableau, PowerPoint, Excel, and Word. I am a flexible person willing to give my best to my employers. I wish to develop and improve my personal growth, as well as increase my knowledge and experience.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Technology industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Soy estudiante con un 100% de cursos aprobados esperando a graduacion en la carrera de Ingeniería Industrial, poseo gran entusiasmo de convertirme muy pronto en un profesional joven, poseo experiencia en atención al cliente debido a que fui dependiente de un mini super por 2 años. poseo un alto desarrollo de habilidades blandas en todas sus ramificaciones, a esto hay que sumarle que soy una persona proactiva, mi capacidad de aprendizaje y decisión me convierten en el candidato ideal para aquellas empresas que deseen crear un equipo competitivo y con ganas de mejorar

Proficient Network Engineer offering more than 6+ years of experience in network troubleshooting, network administration and training delivery. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.

 Dynamic professional with a strong background in customer service, compliance analysis, and project management. Skilled in managing incidents, implementing fraud prevention strategies, and optimizing processes. Seeking a challenging role to utilize expertise and drive positive outcomes. 

Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.

Experienced Campaign Manager with expertise in reporting, documentation and compliance. Adaptable team player, detail-oriented, resourceful and customer service expert. Hardworking and passionate about Quality Assurance with strong organizational skills. Ready to help team achieve company goals.

Skilled Researcher enthusiastic about supporting advancements in my team. Passionate about increasing knowledge to drive growth and needed improvements.

As someone deeply passionate about the digital world and committed to excellence in content management, I'm always seeking new opportunities to learn and grow. I firmly believe that every experience, whether challenging or rewarding, shapes us and prepares us for what lies ahead. I'm excited about the prospect of bringing my energy and skills to an innovative team, where I can make a meaningful impact and contribute to project success

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

I combined my learning of the japanese language with cultural activities in order to promote my residence district with the program Cool Ota-ku ambassador. Currently I'm focused in developing my technical abilities in business intelligence.

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

 Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. 

A dedicated and results-oriented professional with over two years of extensive experience in high-volume inbound call environments. My proven track record in providing exceptional customer support, coupled with my proficiency in de-escalating challenging situations reflects my ability to exceed department metrics and service level agreements. With a keen eye for detail and strong organizational skills, I thrive in both team-oriented and independent environments, consistently delivering outstanding results.

L4 Sr Investigator Specialist with over 8 years of experience in journalism, complemented by trilingual proficiency in English, Spanish, and Italian. Demonstrated expertise in conducting comprehensive investigations into behaviors and bad practices. Proven track record of leveraging analytical tools such as Power BI, SQL, and Python to extract insights and drive data-informed decision-making. Adept at collaborating as an active member of the SOP Council, fostering strong stakeholder relationships, and leading coaching sessions to address defects. Experienced in proactive case audits to mitigate risks and ensure compliance. Currently working at Amazon since 2020, leveraging investigative skills and diverse linguistic capabilities to deliver impactful results.

 Dedicated and focused translator and language quality specialist who excels at prioritizing, completing multiple tasks simultaneously. Committed to delivering high-quality results with little supervision. Energetic, organized, and professional. 

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Smart Programmer Analyst with extensive understanding of different technologies and latest IT trends. Enthusiastic professional tasked with designing and developing software.

Bilingual individual with skills who aspires to contribute his knowledge and passion for growing and learning in order to improve your company. Social, proactive, fast learner.

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