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  Successfully met and consistently exceed Average Handling Time goals, maintaining high efficiency without compromising quality.
  Achieved 100% of performance targets and KPIs, including QA evaluation standards, customer satisfaction ratings, and productivity benchmarks.
  Recognized for exceptional performance and contribution to the team's overall success.
  Proactively identified and implemented process improvements to streamline workflows and improve project metrics.


Experienced executive with strong background in banking and renewable energy, now channeling expertise into ESG strategies.
Currently completing an ESG Academy program, I have up-to-date knowledge of EU sustainability regulations, including CSRD/ESRS, EU Taxonomy with focus on sustainable finance and corporate social responsibility.
Proven leader adept at driving organizational growth, fostering stakeholder relationships and implementing sustainable initiatives. In my current role, I have been actively involved in projects related to sustainability policies and contribution to the achievement of the global SDGs, gaining valuable insights into global sustainability frameworks.



Dynamic and adaptable professional with a strong ability to work under pressure and multitask effectively. Demonstrates excellent communication skills, time management, and a proven track record in customer service. A fast learner with initiative and problem-solving abilities, committed to working collaboratively within a team environment.

Dynamic leader skilled in championing the entire lifecycle of TV products and services from conceptualization to delivering outstanding results. Combining analytical data-driven approach with passion for innovation, learning and building successful teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Highly skilled biotechnology Engineer with 10+ years of expertise in biopharmaceutical manufacturing, specializing in Quality Control (QC) and GMP compliance. Adept at leading innovative QC method development, process optimization, and continuous improvement initiatives in fast-paced, regulated environments. Proven track record of enhancing product quality, ensuring regulatory compliance, and driving operational excellence.

Ein hochorganisierter und zuverlässiger Kandidat, der mehrere Prioritäten effizient handhabt und dabei eine positive Einstellung bewahrt. Nachgewiesene Erfahrung in der Übernahme zusätzlicher Verantwortung zur Sicherstellung der Erreichung der Teamziele.


Results-driven Backend Developer with expertise in Magento 2 and Shopware. Successfully enhanced e-commerce platforms through API integrations and code optimization, leading to improved user experiences and increased conversion rates. Proven ability to collaborate effectively with cross-functional teams while delivering high-quality solutions in fast-paced environments.

An accomplished claims adjuster with over five years of diverse experience in accident and health insurance, travel and medical insurance, and auto claims. Known for exceptional policy interpretation skills, effective client communication, and strong team collaboration. Proven ability to manage complex claims, support project transitions, and train new team members. Fluent in French and English, with experience in assisting multilingual teams. Background in psychology, enhancing communication and understanding skills.

I bring over 15 years of experience at the intersection of operations, customer experience, and team performance — working across tech-enabled and service-focused environments. Throughout my career, I’ve led cross-functional teams through meaningful change, driving measurable improvements in onboarding, service delivery, conflict resolution, and process efficiency.
I’m passionate about aligning strategy with execution. Whether it’s reducing incident resolution time by 30%, optimizing onboarding by 50%, or improving team collaboration across departments — my focus is always on results that last, systems that scale, and cultures that support people to do their best work.
My leadership style is grounded, human, and practical. I value transparency, shared ownership, and continuous learning. I thrive in environments where we’re solving complex problems together — with purpose, clarity, and collaboration.
If there’s one constant in my career, it’s this: I don’t believe in change for its own sake — I believe in progress that sticks.

Experienced Customer Operations & Zendesk Admin Leader with 18+ years in Online Gaming. Proven success in building and scaling Customer Service departments across B2C/B2B brands under global regulatory frameworks. Adept in cross-functional collaboration, team development, and automation. Recently focused on bot implementation, Gen AI content, and A/B testing to drive CX innovation.

Experienced Project Manager and Business Consultant with a strong background in the energy sector, electrical power systems, and contract management. Proven expertise in leading teams, optimizing business operations, and managing large-scale energy projects. Passionate about innovation, digitalization, and improving the efficiency of energy systems.

Professional with solid track record in leading technical initiatives and driving project success. Adept at fostering collaborative environments and achieving key deliverables. Known for adaptability and reliability in dynamic settings, with strong skills in technical support, training and team leadership.

Results-oriented Project Manager with seven years of experience in leading diverse IT projects, consistently delivering high-quality results on time and within budget. Expertise in stakeholder management, risk mitigation, and team leadership drives collaboration and successfully achieves project objectives. Proficient in industry-standard project management methodologies, optimizing processes to enhance project outcomes while adapting to dynamic environments. Committed to fostering strong relationships with clients and stakeholders, while improving customer satisfaction through efficient problem resolution and productivity analysis.

Dynamic problem solver with a strong aptitude for technical challenges and a proven ability to facilitate seamless integration of complex components. Excellent communicator, adept at collaborating with technical and non-technical stakeholders to achieve project goals.

По време на средното си образование изучавах интензивно математика, природни науки, информационни технологии и английски език. Участвах в множество олимпиади и национални състезания по математика, физика, астрономия и химия. В училище развих и силен интерес към спорта, който е мое сериозно хоби и в момента. Там с огромен интерес изучавах основополагащи курсове по химия, физика и специализирани такива по физикохимия. Завърших с дипломна работа на тема "Реология на есцинови разтвори. Ефект от добавянето на електролит и рН". Успоредно с обучението ми в бакалавърската програма по химия започнах да работя като студент - научен изследовател в Катедрата по инженерна химия и фармацевтично инженерство. Там придобих опит с много експериментални техники и широк набор от апаратура. Подобрих значително критичното си мислене и способността си да разрешавам проблеми, изискващи намирането на причинно следствена връзка. Впоследствие избрах да продължа развитието си в сферата на науката, като избрах магистърската програма към катедрата по инженерна химия.

 Human Resources professional with deep experience in aligning HR strategies with business goals. Skilled in employee relations, talent management, and organizational development. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in dynamic environments. Proven ability to enhance workplace culture and drive performance improvements. 

Dynamic editor and former teacher at PGT Prof. D-r Asen Zlatarov, adept at enhancing content quality through meticulous proofreading and critical thinking. Proven ability to manage multiple projects while fostering collaboration, resulting in increased reader engagement and successful mentorship of new educators. Skilled in prioritization and document review.

Construction specialist with 7+ years of international experience (Lebanon, Bulgaria). Skilled in stone cladding, concrete finishing, and EU safety standards. Currently seeking opportunities in Belgium.

Dynamic Game Presenter's Assistant at Arrise Pragmatic Play, known for exceptional communication, excellent skills and quick thinking. Leveraged effective time management and adaptability to enhance game presentations, engaging audiences and fostering a collaborative environment.

Skilled Music Teacher offering 10 years of experience as educator, leader and performer. Strong attention to detail with creative and friendly style.

Results-driven Senior Product Manager with over 10 years of experience in FinTech, Telco, and Insurance industries. Passionate about driving innovation and delivering customer-centric products. Expertise in Digital Wallets, Payments and Risk Management. Adept at leading cross-functional teams, streamlining processes, and ensuring timely and successful product launches. Proven ability to translate complex business needs into actionable initiatives.

Experienced Linux Application Administrator with expertise in RHEL and other Linux environments. Proficient in managing Tomcat and JBoss servers, and using Zabbix, Instana, and Grafana for monitoring. Skilled in MSSQL and Oracle databases. Strong background in DevOps, automation, and digital technologies, ensuring system stability and resolving incidents. Experience in international sales, logistics, and project management. Passionate about music, nature, and emerging technologies.

Experienced medical professional specializing in pediatric cardiology, dedicated to diagnosing and managing congenital heart conditions. Utilizing advanced medical knowledge, develops effective treatment strategies to ensure comprehensive patient care. Strong understanding of clinical procedures and medical technology enhances overall patient outcomes. Commitment to team collaboration and patient-centered care consistently contributes to optimal outcomes. Known for analytical thinking and adaptability in dynamic healthcare settings.

I have been working in the trade sector for 5 years while simultaneously studying programming at a university and through various online courses and academies. I have deepened my knowledge mainly in C#, .NET development, JavaScript and its frameworks.

A detail-oriented and proactive professional transitioning into Quality Assurance and software testing, driven by a passion for ensuring software reliability and performance. With a background in service delivery, business processes, and operational excellence, I bring a structured and analytical approach to testing. Having completed a QA Basics course, I have developed foundational skills in manual testing, test case design and bug tracking. Additionally, my JavaScript and front-end development knowledge from Telerik Academy allows me to understand software behavior from both a development and testing perspective. Eager to grow in the QA field, I am committed to expanding my knowledge in testing methodologies, automation concepts, and quality-driven processes. Thriving in dynamic environments, I am excited to contribute to high-performing teams and ensure seamless user experiences through rigorous testing.

Versatile Software Engineer talented at contributing to team-developed projects. Collaborative designer of useful solutions and perfectly customized products.

Dedicated IT Technical Analyst with a proven track record at Akkodis, enhancing system performance and user satisfaction through effective problem-solving and proactive communication. Adept at mentoring teams and managing high-volume customer interactions, leveraging strong attention to detail and customer service skills to drive continuous improvement and foster loyalty.

 Highly experienced banking professional specializing in digital transformation and customer experience enhancement. Proven ability to lead high-performing teams and implement innovative, AI-driven solutions to optimize remote banking services. Possesses strong strategic leadership, financial expertise, and project management proficiency. Skilled in sales, marketing, and fostering innovation, with excellent communication and analytical abilities. Passionate about leveraging technology to drive organizational change and meet today's customer demands. 

 A skilled professional with expertise in leadership, decision making, and multilingual communication, fluent in English, German, and Russian. Demonstrates strong team collaboration and mentoring abilities, particularly in flight attendant instructional techniques. Committed to fostering patient mentoring and continuous improvement within the aviation industry.  Driven professional with keen ability to foster positive learning environment and inspire future cabin crew. Skilled in both safety protocol training and customer service excellence. Committed to enhancing performance and confidence of aspiring aviation professionals.  Energetic individual with strong communication and leadership skills, capable of adapting to fast-paced environments and managing diverse teams. Experienced in delivering training programs and ensuring compliance with safety regulations. Committed to enhancing performance and safety of crew members in [Desired Position] role. 

Аз съм ученик в ЧПГТП „Райко Цончев“ в профилирана паралелка с насоченост към програмиране и изучаване на английски език. Организиран и отговорен съм, като обичам да спортувам, да чета и да се усъвършенствам в различни области.
Притежавам сертификат за владеене на английски език на ниво C1, като устните ми комуникационни умения (Speaking) са на ниво C2.

 Accomplished cardiologist with extensive expertise in heart disease management and training in interventional cardiology techniques. Proficient in conducting treadmill stress tests, interpreting echocardiograms, and reading Holter monitors. Skilled in non-invasive cardiology procedures, and therapeutic regime planning. Committed to ethical medical practice and dedicated to advancing cardiac rehabilitation understanding.  Interests that motivates me include: hard working, reading books, crossfit, mountain running/climbing and volunteering programs in orphanage near me. 

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-focused data professional equipped for impactful contributions. Expertise in designing, building, and optimizing complex data pipelines and ETL processes. Strong in SQL, Python, and cloud platforms, ensuring seamless data integration and robust data solutions. Known for excelling in collaborative environments, adapting swiftly to evolving needs, and driving team success.

Energetic Casino Dealer offering 17-year background operating and supervising 13 table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Developed strong communication and customer service skills in high-energy, fast-paced environment. Demonstrated ability to maintain composure under pressure and deliver exceptional guest experiences. Seeking to transition into new field, leveraging adaptability and proficiency in managing complex tasks. Casino gaming professional prepared for dynamic environments and dedicated to maintaining fair and engaging experience for guests. Proven track record of fostering collaborative team efforts and adapting to evolving casino operations. Recognized for strong communication skills and ability to manage multiple tasks efficiently in high-energy setting. Professional with solid experience in gaming operations, adept at managing fast-paced environments and ensuring seamless gameplay. Strong focus on teamwork and achieving optimal results, consistently adapting to shifting situations with ease. Skilled in card dealing, customer service, and maintaining compliance with gaming regulations. Known for reliability, precise hand-eye coordination, and effective communication. Upbeat personality traits and excellent interpersonal skills ensure welcoming and engaging atmosphere for guests. Possesses strong mathematical abilities and thorough understanding of casino games and regulations. Aims to enhance guest experiences and contribute to dynamic casino environment. Offering solid foundation in customer service and communication skills, ready to learn and develop in fast-paced casino environment. Brings ability to quickly understand game rules and regulations, ensuring fair play and compliance. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role. Knowledgeable [Desired Position] with strong background in managing casino gaming tables and ensuring compliance with regulations. Successfully contributed to positive guest experience through professional demeanor and clear communication. Demonstrated skill in handling high-pressure situations and maintaining accuracy in chip handling and payouts.

Притежава силни способности за решаване на проблеми, желание за учене и отлични комуникационни умения. Готов да допринесе за успеха на екипа и да постигне положителни резултати. Готов да се справи с нови предизвикателства и да постигне организационни цели с отдаденост и ентусиазъм. В търсене на работа, която представлява професионално предизвикателство и се използват междуличностни умения, ефективно управление на времето и опит в решаването на проблеми.

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