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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Committed to maintaining professional relationships to increase profitability and drive business results.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude.

Experienced in providing network and software support to users and developing and implementing technical solutions.

Adept at analyzing system performance and security to drive optimal user experience.

Experienced manager and production organizer with 15 years of expertise in overseeing infrastructure construction, managing production operations, and ensuring Quality Management System compliance. Proven track record of driving efficiency on construction sites and optimizing processes to achieve operational excellence. Skilled in time management, adaptability, and communication, with a strong ability to work in a team and perform under pressure. Adept at leading diverse teams and implementing analytical skills to meet project goals. I am a fast learner dedicated to delivering high-quality results and am committed to continuous professional development.

 Driven Shopify and Front End Developer with a proven track record at 2 Create, excelling in responsive design and client collaboration. Mastered HTML5, CSS3, and JavaScript, enhancing website functionality and user experience. Demonstrated ability to troubleshoot and debug, ensuring high-quality project delivery and exceeding client expectations. 

Dynamic and results-driven professional with a wide-ranging experience in high-stakes investigative roles, including senior positions in fraud and criminal investigations. Leveraging an extensive background in both corporate security and law enforcement, I excel in data-driven analysis, fraud detection, and the management of complex investigative cases. My expertise spans from developing and implementing robust internal controls at VodafoneZiggo to conducting in-depth criminal intelligence analyses with the Dutch National Police. Adept at collaborating with diverse stakeholders, I am skilled in translating intricate data into actionable insights and strategic recommendations. My commitment to innovation, critical thinking, and proactive problem-solving drives my success in safeguarding organizational integrity and advancing security initiatives.

Proven maritime professional with extensive experience on Ro-Ro ships and crude oil tankers, adept in bridge management and ship handling. Excelled in enhancing navigational safety and optimizing voyage planning, demonstrating exceptional organizational skills and multitasking abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 Experienced Merchant Services Representative and Underwriting Account Manager with a strong background in sales and financial services. Proven ability to manage underwriting processes and build strong relationships with clients. A highly responsible and reliable professional with a track record of success in meeting targets and exceeding customer expectations. Strong analytical and management skills with a focus on delivering high-quality results. Committed to continuous learning and professional growth. AML & Corporate compliance specialist. 

Reorienting on my career path, I aim to bring your company and your customers my strong communication skills, my fluency in English and French, my knowledge of MS software, my energy and my professionalism. Having already proven my ability to work in a fast-paced environment in quality control I am confident I will fit perfectly in your enterprise.

Proven leader in quality control, adept at leveraging technical knowledge and an analytical mindset for process improvement. Skilled in database management and critical thinking, I consistently achieved strategic goals, driving results and fostering innovation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

I consider myself a talented, ambitious and hard-working person, with broad skills and experience in the trade in fast moving goods, as well as the corporate finance sphere. I am motivated to learn and develop in the field of commerce as I consider this field to be my calling.


For more than 20 years I've been working around IT - servicing, installation, assembly, networking, building IT infrastructures, troubleshooting technical issues etc. My whole life I have been working around IT and all these years I got behind, I achieved a very good level as a IT Specialist and a service technician. I constantly improve my ability to service different and new types of technology.
Installation and configuration of all Windows and Windows server applications and operating systems Basic Linux, FreeBSD, MAC OS, Android, IOS.
Building and maintaining different types of networks and security video servers, maintenance and optimization of SPAM and anti-virus systems, mail servers, firewalls and more.
Over the past thirteen years I had the opportunity to build the new entire IT infrastructure of Pamporovo AD - Ski Resort and CSIF AD, including:
• Construction and hardware maintenance of all systems and servers of the main holding CSIF AD in Sofia
• Building and hardware maintaining the company’s e-mail servers, accounting servers etc.
• Construction of optical network along all the slopes, lifts, ski lockers,
Restaurants and hotels of the company. Perelik Hotel, Orlovets Hotel and Arpha Villa.
• Construction of video surveillance on all above-mentioned sites.
• Integration of Hotel Software Clock, restaurants, and ski lockers, etc.
• Integration of Firewall security systems
• Building the hotels’ wi-fi network and hotspot system.
• Participation in the construction of 5 conference halls and their overall organization and implementation both in Audio and IT
• Organization and making of different types of events in the halls such as: concerts, theaters, team building, conferences, etc., audio operator, lighting, computers, and systems etc.

I am a highly motivated intern candidate with experience in customer service. With 2 years of experience, I excel in diagnosing and troubleshooting issues, and problem-solving. I am dedicated to delivering high-quality results and continuously expanding my knowledge and skills.

Pragmatic PD Student well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.

Results-oriented Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. High-performing Social Media Marketing Manager with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adept Office Administrator with a proven track record at N. Kotsev, enhancing office efficiency and customer service through innovative feedback systems and space optimization. Skilled in staff management and inbound call handling, I spearheaded team-building activities that significantly boosted employee satisfaction. My approach combines ethics-focused practices with strategic event planning, ensuring high retention and engagement.


  Successfully supported recruitment and onboarding processes, ensuring smooth communication between candidates and management.
  Maintained accurate employee records and confidential HR documentation.
  Assisted in organizing interviews, schedules, and internal communication.
  Built positive relationships with employees by providing timely support and resolving day-to-day issues.
  Improved administrative efficiency by organizing files and streamlining basic HR processes.


An experienced professional in sales and customer service is seeking a vibrant and challenging organization to apply a wealth of expertise for the company's growth and success. With a solid history of enhancing customer satisfaction and boosting sales revenue. Keen to utilize problem-solving, communication, and collaborative skills to effect meaningful contributions in a goal-oriented setting.

Adept at enhancing client well-being, I excelled as a Live-In Caregiver with the United Kingdom, mastering medication management and fostering strong teamwork. My proactive approach improved client health outcomes, while my empathetic communication built lasting trust with families, showcasing my commitment to superior care and collaborative success.

A biotechnology graduate with solid analytical and technical skills. Transitioning to the IT sector driven by a passion for technology and a strong desire for growth in this field. Possess basic knowledge in JavaScript programming and am eager to learn and develop in a dynamic IT environment. In my free time, I engage in caving and paragliding, which teach me discipline and resilience, essential for success in the technology industry.

Hardworking and respectful job seeker with strong organizational skills eager to work for a trusted, generous and loyal employer. Ready to contribute to company's success and also help team achieve planned goals while sustaining good and friendly microclimate at the office. Not afraid to run the extra mile when needed.

8 years iGaming professional, specializing in Casino Partnerships and Product Management. My mission is to deliver value and drive success through strategic collaborations and innovative solutions. With a strong background in CRM, Marketing, and Casino Games Development, I focus on integrating top-tier game providers and enhancing platform capabilities. I'm passionate about exceeding project goals and bringing fresh ideas to every initiative. I strive to elevate the gaming experience and contribute to the industry's growth.

Trusted manager with 5+ years of experience responsible for daily operations of an office environment. Known for improving operational efficiency through effective staff management, recordkeeping and customer service.

Loyal and motivated professional with a proven track record at Hewlett Packard Enterprise, excelling in Service Level Management and Stakeholder Management. Demonstrated success in enhancing Partner Success delivery and Operational efficiency across multiple regions. Skilled in excellent communication and problem-solving abilities to drive significant improvements in Service Delivery and Partner Satisfaction.

Operation Manager, with experience built over 20 years in various industrial and scientific fields. I consider myself a versatile, creative, passionate and tenacious person, with expertise and agility on managing core projects.
I manage large teams of people in various Industrial areas, ensuring the maximum respect for deadlines , managing budget constraints, solving technical and organizational problems. I consider people a strong keypoint in my life, and for this reason I assure of maintaining the harmony in the group, instilling enthusiasm and energy to my collaborators.

I am persistent, enjoy participating in team projects, and prefer work that requires collaboration and joint effort. My experience demonstrates that when we work together, we achieve greater and more creative accomplishments. I am always open to new ideas and ready to learn from the experiences of others. I believe that interaction and the exchange of knowledge with colleagues are key to success in any area of professional life. In my work, I possess a strong desire to learn and a constant drive towards personal and career development.

Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.

International business leader with 25+ years of experience in strategic management, market development, and cross-cultural operations. Currently Country Manager at Lesaffre Bulgaria and board member of the regional board of directors of Lesaffre, as well as the French-Bulgarian Chamber of Commerce for the past 10 years.
Proven track record in leading business transformation, building high-performing teams, and fostering strong public-private partnerships. Skilled in market analysis, strategic planning, and stakeholder engagement, with a deep understanding of both French and Bulgarian economic ecosystems.
Fluent in French, English, and Bulgarian, I combine operational execution with a collaborative, people-first leadership style. I’m passionate about creating sustainable growth, promoting bilateral cooperation, and representing French innovation with impact and purpose.

Energetic and ambitious young professional eager to invest time and effort into a fulfilling career. A naturally charismatic person with exceptional record of achievement throughout a relatively short career. Tenacious specialist with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accustomed to heavy work volumes in a sales role. Proficient in sales enablement tools and liaises with cross-functional partners to communicate effectively across various lines of business.

An IT professional with experience in Quality Assurance, Online Gaming, Education and Customer Service. Focused on results and people. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
My Master`s Degree as well as my PhD in Work and Organizational Psychology took me deep into the basic drivers of human behavior and the hidden dynamics of organizations, for which I`m so grateful.

My education has enabled me to understand myself and others at a fundamental level – and to use that knowledge to be able create more effective organizations and teams inside those organizations.

My interests revolve around Information Technologies and Agile Software Development , that is why I have used them to research the topics of Stress, Change Management and Team Effectiveness in IT. I use my knowledge and expertise on a daily basis. I can deliver results and make people feel appreciated, challenged and happy.

Insightful Country Manager at MiP Pharma EOOD, adept in strategic planning and business development, with a proven track record of driving revenue growth and operational efficiency.
Skilled in negotiation and team leadership, excel in fostering stakeholder relationships and enhancing customer satisfaction. Achievements include launching new products and optimizing supply chain processes, significantly contributing to company performance.
Strategic and creative marketing, administration and finance professional embodying 27+ years of industry knowledge-different sectors, last 17 years in pharmaceutical sector, crafting creative strategies and building ideas that support business growth.

Driven by a commitment to excellence, I leveraged analytical thinking and staff management at SumUp to enhance financial processes and to complete strategic integrations of newly acquired businesses. With a collaborative approach and detail-oriented nature fostered cross-departmental teamwork and operational improvements, showcasing an ability to drive significant organizational achievements.

Top performer in customer relationship management and B2B renewal process, I excel at Concentrix by enhancing client satisfaction and retention, through exceptional communication and problem-solving skills. My adaptability and professionalism ensured seamless collaboration across teams, driving significant account growth. Strongly dedicated to exceeding quotas and expectations.

Complex problem-solver with analytical and driven mindset. Skilled Support Engineer, successful at using judgment and advanced technical acumen to provide positive impact and solution. Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach.

Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to passengers.

Working in your company, I want to gain new work experience. I also want to improve my knowledge of English and Bulgarian.

At the moment, I am a student finishing my degree in Linguistics and Marketing while working full-time as a Customer Support Representative for a large company.
I am passionate about contributing in the best way possible to every task assigned to me. I am always on the lookout for opportunities for self-improvement and to acquire new skills.
During the COVID era, a small business of mine flourished briefly. This experience sparked my keen interest in digital marketing, and I am eager to continue developing in that field. I have acquired some skills on my own and completed a few successful courses. Now, I am looking for an opportunity to apply and further develop my knowledge.



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