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CONTACT Plovdiv, Bulgaria 4000 +359 88 7706343 mar4elina_8@yahoo.com

Bi-lingual administrative professional and certified English–Bulgarian translator with over a decade of experience in client communication, document handling, and high-volume administrative environments. Skilled in live and written customer support across phone, email, and face-to-face channels. Highly organized, detail-oriented, and experienced in working with confidential information. Currently seeking a remote position as a Chat Support Agent, leveraging my strong communication and customer service abilities in a flexible working environment.




Accomplished Surveying engineering professional with expertise in precision leveling, topographic data analysis, and underground utility mapping. Proficient in AutoCAD and Autodesk Civil 3D, with a strong work ethic and proven leadership skills. Adept at handling pressure and collaborating effectively with clients and teams to ensure successful project outcomes. Career goal includes advancing in Surveying engineering roles that leverage skills in construction site inspection and quantity estimation.

Motivated and detail-oriented junior Java developer transitioning from a previous career with a strong foundation in backend development, acquired through hands-on academic experience. Built a full-featured Spring Boot web application as a thesis project, implementing REST APIs, Spring Security, Hibernate, MySQL, and MVC architecture. Quick to learn, highly adaptable, and passionate about building scalable and secure software solutions. Eager to contribute to a collaborative development team and continue growing as a software engineer.

I excel in providing exceptional customer assistance while maintaining safety awareness. Known for cultivating strong relationships with guests and supporting team success during peak hours through effective communication and multitasking.
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proactive in identifying opportunities for improvements and ensuring flawless processes. Forward-thinking approach to procurement strategies and vendor negotiations. Strong communication skills facilitate seamless collaboration across departments and stakeholders.



Hardworking employee enthusiastic about learning business management and finance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

A multilingual team player with a strong background in customer service and technical support, I excel in high-pressure environments, ensuring customer satisfaction and efficient problem resolution. At my previous role as a Shop Assistant, I significantly enhanced the shopping experience through expert assistance and friendly support, mastering both communication and technical troubleshooting skills.

Results-driven Software Professional with over 12 years of experience designing, developing, and implementing high-performance software solutions. Adept at leading cross-functional teams through all phases of the SDLC, from requirements gathering to deployment. with a proven track record of delivering projects on time and within budget. Recognized for strong problem-solving skills, attention to detail, and commitment to continuous innovation and best practices.

Accomplished Lead Software Engineer with 15 years of experience in system and embedded programming, networking and especially in Internet Of Things. Last two years I got a great experience in Automotive industry. I can describe myself as hardworking, easy to learn, with rich engineering experience. I am friendly and prefer working in a team. In my free time, I enjoy cars, motorcycles and everything that has an engine and at least a pair of wheels.

DevOps Engineer with 2+ years of experience in provisioning and managing scalable, cloud-native infrastructures on AWS. Adept at automating CI/CD pipelines, enhancing security postures, and optimizing observability across distributed systems. Proven track record using Terraform, GitOps, and container orchestration, backed by certifications as an AWS Solutions Architect Associate, Certified Kubernetes Administrator (CKA), and Certified Kubernetes Security Specialist (CKS).

Highly organized and reliable candidate with a proven track record of effectively managing multiple priorities. Approaches work with a positive attitude and always strives to exceed expectations.

I improve client retention and team performance through smart strategies, a strong work ethic, and a dedication to excellent service and smooth operations. I have effectively managed and streamlined call center operations, ensuring top-quality support while creating a positive, results-focused team environment. Known for being reliable and adaptable, I excel in resolving conflicts and improving processes. I also have a strong track record of building and maintaining strong relationships with diverse stakeholders in fast-paced, dynamic settings.

Motivated and responsible orthopedic medicine professional with a genuine passion for providing exceptional patient care. Solid academic background in the field, committed to continuous learning and skill improvement. Quick grasp and application of complex medical knowledge, bringing valuable clinical expertise and strong work ethic to any healthcare setting. Dedicated to staying up-to-date with the latest advancements in orthopedic medicine, ensuring the highest standard of care for patients.

Detail-oriented Manual QA Tester with a strong focus on ensuring software quality through thorough testing and defect tracking, with a solid understanding of Agile, SDLC, and STLC. Adept at writing and executing test cases, identifying bugs, and collaborating with teams to enhance software performance. Passionate about delivering reliable, user-friendly applications.


Results-driven management professional with proven ability to achieve success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

A curious and driven individual with a knack for problem-solving and a genuine passion for growth. I bring strong soft skills and a collaborative mindset, making it easy to connect with others and work as part of a team. With a natural inclination toward leadership, I enjoy supporting and inspiring those around me. My childlike curiosity and thirst for improvement keep me eager to learn, adapt, and find new ways to make a positive impact.

Energetically embracing challenges at Pro Designer, I honed my artistry in various mediums and digital platforms like Adobe Photoshop and Clip Studio Paint, showcasing rapid learning and adaptability. My journey reflects a blend of critical reflection and technical proficiency, underpinned by a commitment to punctuality and reliability, positioning me as a versatile candidate.

Resourceful professional Angular with successful track record in developing innovative web designs and features. Possesses solid knowledge of HTML, CSS, Typescript, Javascipt and Bootstrap with ability to quickly learn new technologies. Demonstrated success in identifying and resolving complex code issues.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Quality management professional with comprehensive expertise in elevating quality standards and process optimization. Known for fostering collaborative environment focused on achieving consistent results. Skilled in regulatory compliance and team leadership, adaptable to dynamic needs.

Seasoned IT professional in the domains of digital marketing and payments, with over 15 years of management experience.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


Cloud native applications developer, seasoned software engineer, DevOps practitioner

Accomplished Senior Software Developer with a proven track record where I led teams to deliver microservices-based applications using Java, Spring Boot, and Angular. Expert in fostering junior talent and enhancing team productivity through mentorship. Skilled in deploying robust CI/CD pipelines with Azure DevOps and Docker, achieving significant improvements in software performance and reliability.

Experienced front-end developer with a strong background in delivering high-quality, scalable solutions for enterprise-level projects. Expertise honed through working with Fortune 500 companies, where consistently contributed to building efficient, user-friendly web applications. Passionate about creating seamless digital experiences and thrive in collaborative, fast-paced environments.
Possesses solid knowledge of HTML, CSS/SCSS, JavaScript/Typescript and Bootstrap with ability to quickly learn new technologies.

Hardworking Student seeking employment. Ready to utilize my skills and passion to further the mission of a company. Technologically adept, offering experience with many different social media platforms, office technology programs, and advanced computer skills. Bringing forth a positive attitude and the willingness and motivation to learn new programs.Proven ability to resolve exceptional cases and enhance customer satisfaction as an Exception Management Coordinator. Adept at teamwork, time management, and problem-solving. Eager to leverage these skills in a Software Engineer role to contribute to innovative software development and collaborative team success. A creative thinker, adept in software development and working with various data structures.

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

 Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.   

Experienced IT professional specializing in Microsoft 365 administration, technical support, and team leadership. Skilled in ServiceNow, PowerShell scripting, Entra ID, and ITSM processes, with a focus on security, compliance, and performance. Proven ability in root cause analysis, training, and driving operational efficiency through cross-functional collaboration.

Motivated and responsible young professional with a Bachelor's degree in Business Administration and am currently pursuing a Master's degree in Finance and Investments. I have a strong interest in developing my career in the economic sector. I am fluent in both Bulgarian and English, which enables me to communicate effectively and work in an international environment.
part for me.

Dynamic and detail-oriented professional with a proven track record in data collection, gained through experiences at IMG and Taxback International. Excelled in fast-paced environments, demonstrating exceptional analytical skills and adaptability. Enhanced attention to details, data collecting and accuracy, leveraging expertise in Microsoft Excel, any different CRM-s and teamwork.

Versatile Project Manager with a proven track record at BDO Legal, enhancing team performance through comprehensive training in project management methodologies. Expert in risk mitigation and efficiency improvements, boasting significant achievements in project planning and development. Skilled in fostering team growth, as demonstrated at the Ambassy of Italian Republic in Ukraine, with a flair for driving visitor engagement through innovative marketing strategies.

Dynamic CloudOps/DevOps Engineer with extensive experience in the IT industry, specializing in optimizing cloud operations through the implementation of public cloud solutions. Proven expertise in deploying robust cloud infrastructure and enhancing operational efficiency.
Transitioned to a technical role in 2020, leveraging strong analytical and problem-solving skills. Bilingual in German and English, I thrive in collaborative environments and consistently contribute as a valuable team member..

With over 5 years of expertise in recruitment management, specializing in the BPO/ITO business segment, my profile reflects a deep understanding of aligning hiring strategies with evolving market trends. A proven track record demonstrates success in designing and executing innovative recruitment visions that drive adaptability, flexibility, and growth. Key strengths include talent acquisition, people management, and business process optimization, with a strong emphasis on implementing performance management systems and leveraging digital recruitment tools for impactful results. Guided by a human-centric leadership approach, my vision remains on fostering continuous learning, adaptability, and unlocking the full potential of both individuals and organizations.

 Dynamic educator and HR professional with a proven track record at American University in Bulgaria, adept in classroom management and fostering a multinational work environment. Excelled in enhancing student engagement through innovative teaching methods and significantly improved team communication in corporate settings. Skilled in multitasking and adaptability, demonstrating exceptional time management and bilingual translation capabilities. 

 Results-driven professional with over 5 years of experience in marketing consultancy and customer service, currently specializing as a B2B Success Manager for marketing retention software. I have managed 50+ diverse marketing projects and now oversee 20+ high-revenue clients, leveraging my marketing expertise to enhance client retention and optimize software use. My role includes training clients on software functionalities, conducting product demos, and delivering strategic insights for maximum value. Adept at blending analytical skills with a customer-focused approach, I am committed to fostering positive client relationships and driving organizational success. 

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