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To pursue a challenging job in which I may apply my learned talents and contribute to the success of the organisation. I'm looking for an ideal environment where I may improve both personally and professionally.

INTERESTS •
Travelling • Listening motivational lecture • playing football & table tennis

Customer-focused housekeeper with issue resolution experience and safety procedure knowledge. Bilingual and personable with a can-do attitude. Seeks part-time room attendant role within five-star resort. Responsible individual with proven housekeeping experience across several hotels and resorts. Seeks to bring reliable and well-developed Room Attendant skills to established organisation.

Complex Pool and Beach Manager with 16 years Hospitality experience in Recreation, Waterpark operation and Health club functions and management .
Adept in handling and creating SOPs ,NOPs , EAPs, kids club activities , cooperate team building planning and execution , training lifeguards and pool attendants within a very busy and excellence commanding property.
Extremely customer focused with great interpersonal and leadership skills .

17 years of Finance Functional Consulting Experience, and 5 years of Financial Analysis Experience.
Experience in all phases of the SDL Cycle, Implementation projects, Support, Enhancement and Upgrade Projects.
Worked in Oracle Fusion Financials GL, AP, AR, FA and CE.
Certified Oracle Financials Cloud - Payables 2022 Implementation Professional
Expert in Oracle EBS - GL, AP, AR, FA, I Expense, I Receivables, EB Tax, CE and SLA modules.
Worked in multiple industry Verticals spanning across industries like Manufacturing, Insurance, Airlines, Oil, Services, Retail and Banking.


  Highly motivated & Results-driven Senior Officer with 15+ years of experience in leading and managing end-to-end operations & data analysis. Proven track record of implementing strategies to optimize recovery rates, mitigate operational losses, and ensure compliance with regulatory guidelines. Adept at leveraging data insights to drive informed decision-making and achieve operational excellence. Seeking a challenging role to contribute expertise in operations, Analytics, MIS, process optimization, and team leadership.
  Extensive knowledge of MIS concepts, data analysis, and database management.
  Strong analytical skills with the ability to identify business needs, develop effective strategies, and implement solutions to improve efficiency and productivity.
  Extensive experience managing collections operations, ensuring adherence to policies and procedures.
  Strong knowledge of operational risk management, fraud prevention, and regulatory compliance.
  Proven ability to analyze data, generate reports, and provide actionable insights to senior stakeholders.
  Skilled in process optimization, workflow streamlining, and cost reduction initiatives.
  Analyzed financial statements, calculate ratios, and interpreted key indicators to determine the risk level associated with extending credit.
  Prepared comprehensive reports summarizing credit findings and provided recommendations to senior management or loan committees regarding lending terms and conditions.
  Monitored the performance of existing loan portfolios, identified potential risks, and suggested proactive measures to mitigate risks.
  Continuously upskilled with industry trends, regulations, and best practices to improve credit evaluation techniques and contributed to ongoing process enhancements.
  Excellent leadership, mentoring, and team development capabilities.
  Effective communicator with exceptional customer service skills.

Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.

 Alert officer 23 years experience working in armed forces. Proven success communicating in fast-paced situations, collaborating with large teams to carry out operations and processing complex information in dangerous circumstances. Emotionally resilient, determined individual demonstrates perseverance, commitment and drive. 

A Diligent, goal oriented and a highly experienced professional with 17+ years’ experience in Customer Experience and Operations Management settled in Dubai. Been able to demonstrate a stable career history and has a proven track record of succeeding in the tasks assigned. Managed Customer Experience for Banking and Telecommunication sectors for global brands in USA, UK, Australia and UAE. Top performing manager with Call center management experience including client relationship, ownership, training and people management. Accomplished people’s leader in successfully identifying and cultivating key opportunities for internal growth and development. Demonstrated ability to ensure high level of Customer Experience, interpreting needs and matching with services and solutions to the best to address client requirements.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Dedicated management specialist with over 10+ years of experience managing the development and enforcement of policies and procedures in an organization with focus on developing and executing core initiatives, business operations, manage cross-functional teams, Sales, Customer Relationship Management, Project Management, Operational Business needs.

Results-oriented technology executive with 23 years of C-level experience at renowned organizations like Dubai Holding, AL Futtaim, Fawaz Alhokair, Alghanim, and Walmart. Specializing in IT strategy, Digital leadership, SAP, Oracle, ServiceNow, Salesforce, and AI, I drive transformative initiatives

Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining Legal & fiscal processes for optimized support and Financial services work. Also, accomplished Broker adept at growing business through deep exposures in mediation and arbitration with strong relationship-building abilities. Capacity to handle multiple projects simultaneously with a high degree of accuracy.

Experienced HVAC and Hotel Maintenance Engineer with a comprehensive background in overseeing the operational integrity of hospitality facilities Skilled in maintaining compliance with safety regulations, optimizing energy efficiency, and fostering a culture of continuous improvement. Proven ability to lead maintenance teams effectively, prioritize tasks, and adapt to dynamic work environments while upholding the highest standards of quality and professionalism.

Gained 10 months experience in Human Resources department and 2 year and 4 months of experience in cashier . Confident and capable of handling Customer support service work with strong mind.

Dedicated Automation Tester ready to employ automation methodologies to maximize quality assurance efficiency and testing quality. Bringing 10+ years of progressive experience in software testing.
Currently associated with Virtusa Middle East LLC as Lead Consultant-QA.


 Dynamic and innovative International Business student with a strong sense of responsibility and a meticulous nature. Wide range of interests, including the tech world. Highly adaptable and a good team player, also very capable of working independently. Excels at forming and maintaining good relations and consistently offers good judgement to troubleshoot and meet team needs. 

To seek opportunities in emerging organization that offer both professional and personal growth while being resourceful, innovative and flexible, availing an opportunity to learn more and contribute more to the organization by smart and cheerful working, eventually to become a part of the global revolution.

Organized Accountant with 3.3 years of managing accurate accounting information, tax return support, bookkeeping, and corporate operations. Astute financial professional with a keen eye for detail and a high level of integrity. Works well in large teams in corporate environments.

Operations Manager with more than 13 years of management experience in Logistics & operations industry. Applies strong analytical and critical thinking skills to solve complex operational problems.

Customer oriented and energetic Customer service agent committed to delivering excellence customer service and administrative support. Recognized for positive and upbeat attitude while greeting and interacting with customers, answering calls, handling customer complaint in fast-paced environment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

A highly qualified, diligent and proficient flow cytometry technologist with broad experience in testing, analytical and management aspects of laboratory diagnostics.

PROFESSIONAL MEMBERSHIPS

Within the United Arab Emirates

  Organization:- Department of Health
  Category:- Medical Laboratory Technologist
  Member since:- 25/11/2010


Within South Africa

  Organization:- Health Profession’s Council of South Africa (former South African Medical and Dental Council)
  Category:- Medical Technologist - Haematology
  Member since:- 12/06/1996
  Registration Number:- MT 0068993


PUBLICATIONS

Paper Title
Microvolume fluorimetry for the determination of absolute CD4 and CD8 lymphocyte counts in patients with HIV: a comparative evaluation.

Journal: - Clinical Laboratory Haematology 1999 21, 391-395

Authors: - D. Glencross*, L. Scott*, H. Aggett*, S. Sonday*, C.S. Scottƒ
* Department of Haematology, South African Institute for Medical Research, Johannesburg Hospital, Johannesburg, South Africa.
ƒBiometric Imaging Inc, Mountain View, California, USA

Paper title
Results of a Study to .Quantitate the Effects of Ageing and Incorrect Volumes of EDTA Tubes on Full Blood Counts, Automated Differential Counts, Automated Reticulocyte Counts and T-cell Subset Analysis

Journal: - MEDICAL TECHNOLOGY SA 2001 Vol. 15 No. 2

Authors: - D. LAWRIE, S. Sonday, M. MUNSTER
Department of Haematology, Johannesburg Hospital, National Health Laboratory Service


Paper title
Acute leukemia among the adult population of United Arab Emirates: an epidemiological study

Journal: - Leukemia & Lymphoma, July 2009; 50(7): 1138–1147

Authors: - INAAM BASHIR HASSAN1,2, SHERIEF I. A. M. ISLAM3, HUSSAIN ALIZADEH2, JORGEN KRISTENSEN2, AMR KAMBAL3, SHANAAZ SONDAY3, & ROOS M. D. BERNSEEN4
1 Faculty of Medicine and Health Sciences, Department of Internal Medicine, United Arab Emirates University, Al Ain, UAE,
2 Department of Oncology, Tawam Hospital, Al Ain, UAE,
3 Hematology and transfusion service, Dept of Laboratory Medicine,
Tawam Hospital in Affiliation with Johns Hopkins Medicine, and
4 Faculty of Medicine and Health Sciences, Department of
Community Medicine, United Arab Emirates University, Al Ain, UAE



Reliable student ready to acquire skills in relationship management. Prepared to support team with innovative ideas to help improve quality of customer service. Committed CRM experienced in building and maintaining positive client relationships. Evaluated business policies and performance data to identify and implement improvement strategies. Achieved positive complaint outcomes for enhanced customer retention and loyalty. Enthusiastic professional dedicated to providing world class customer service. Possesses drive and aptitude to build relationships with stakeholders on phone and in person. Works to deadlines and consistently meets targets. Astute relationship management professional with extensive experience improving business service offerings. Actioned complaints and feedback quickly to elevate customer satisfaction. Developed staff training and management processes to maximise growth opportunities. Dedicated individual looking to start professional journey in customer relationship management. Possesses IT skills and knowledge of relevant software packages and online information systems. Organised and prioritises workload to meet personal and team goals. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Dedicated CRM with 7 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Customer-oriented CRM with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

As a confident and accomplished primary school teacher and leader, I excel in classroom management, fostering students' achievement and progress. I prioritise innovative and technology-driven learning experiences to maximise children's potential. Passionate about sharing effective teaching practices, I actively contribute through the latest technology and on social media. With a proven track record as a Deputy Head of E-Learning and as Head of Computing in a British curriculum school, I am highly organised, maintaining a clear focus on elevating learning and teaching standards to enhance student attainment and progress.

 Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. 

Dedicated and seasoned waiter with experience of 4+ experience in Food And Beverage Industry. Proven track record of delivering exceptional service, managing table efficiently, and creating a positive dining atmosphere. Possesses in-depth knowledge of menu item,wine parings,and restaurant operations. Adept at handling diverse customer needs,up-selling, and contributing to a cohesive team environment. Strong commutation and interpersonal skills make for a valuable asset in ensuring customers satisfaction and enhancing overall dining experiences.

Diligent individual with excellent leadership, planning and organisation skills seeks administration management role. Learns quickly to deliver tasks to requirements and within deadlines. Organised Administration Manager skilled in consultation and coordination for business development, Communicates and delegates tasks confidently to maintain productive team environments. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitor project costs. Experienced Procurement Manager skilled in procurement planning, bidding process, contract management and implementation progress reporting, in time-critical environments. Proactive and flexible for adaptive planning and task delivery. Motivated Manager offers support to meet or exceed expectations. Organised with excellent planning abilities to meet operational deadlines. Logical with good initiative to remain calm and productive under pressure. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Resourceful employee with outstanding knowledge to develop and maintain healthy client pipeline. Consistently works to attract new business opportunities. Talent in recruitment processes and business challenges improvements.

Dynamic and results-driven BCA graduate with a passion for software development. Proficient in English, Malayalam, and moderate in Hindi and Tamil. Strong educational background in Computer Application with a 60% overall score. Eager to contribute technical expertise, problem-solving skills, and commitment to excellence in a software development role.

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees.


  Successfully managed residential property transactions, specializing in [specific type of properties or market segment, e.g., luxury homes, first-time homebuyers].
  Established and maintained a strong network of clients, resulting in a 25% increase in referral business.
  Conducted comprehensive market analyses to accurately determine property values and advised clients accordingly.
  Developed and implemented targeted marketing strategies, leveraging online platforms and social media to showcase properties and attract potential buyers.
  Negotiated favorable terms and conditions for clients, resulting in a consistently high average sale-to-list price ratio.
  Coordinated and managed the entire sales process, from listing to closing, ensuring a seamless experience for clients.
  Collaborated with mortgage brokers, inspectors, and other professionals to facilitate smooth transactions.
  Implemented innovative sales techniques, contributing to a 20% increase in the average sale price of properties.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

  Driven CIPD Student Member and recent MA Human Resources Management graduate, eager to contribute strong academic background and diverse skillset to a dynamic UAE organization. Possess excellent communication, analytical, and organizational skills, coupled with a passion for learning, adaptability, and collaborative growth within a supportive team environment.  

Dynamic leader with expertise in cultural management, architectural design, and engineering project management. Experienced in guiding multidisciplinary teams to achieve organizational goals and exceed stakeholders' expectations. Skilled in business development, community engagement, and strategic planning. A passionate advocate for culture and the arts, committed to driving innovation and positive change.

Key strengths include:

1- Leadership: Proven ability to lead and inspire teams to achieve outstanding results.
2-Strategic Planning: Skilled in developing and executing strategic plans aligned with organizational objectives.
3-Architectural Design: Proficient in creating innovative and sustainable architectural designs.
4-Project Management: Experienced in managing engineering projects from inception to completion.
5-Community Engagement: Effective in fostering strong relationships with stakeholders and the community.
6-Innovation: Committed to driving innovation and continuous improvement in all endeavors.
7-Cultural Advocacy: Passionate about promoting cultural heritage and artistic expression.
8-Results-Oriented: Dedicated to delivering measurable results and exceeding expectations.

Highly Dedicated and dynamic Physiotherapist specialized in sports & musculoskeletal physiotherapy with over 2.5 years of experience delivering patient centered therapy. Eager to work with organizations in rehabilitating patients with sports injuries and orthopedic/musculoskeletal issues and recover them to choice of active exercise life. Significantly recovered patients earlier than expected with good diagnostic and assessment skillset alongside individualized exercise therapy.

I am a Computer Science/Cyber Security student with experience in information technology, data analysis. skilled in using SQL, JavaScript,Python,HTML.

With over 7.6 years of Recruitment experience, I am currently working with IDCMPs in Abu Dhabi, and have previously held roles at Citrix (3.7 years - Present), Google (3.2 years), Tesco (1 year), and interned at Iberotel Miramar Al Aqah Beach Resort UAE for 2 months. My expertise spans both tech and non-tech roles, including research, talent mapping, sourcing, phone screening, technical interviews, and salary negotiation. Proficient in tools such as LinkedIn, Naukri, Hirist, Iimjobs, Instahire, Workday (ATS), Hirebridge (ATS), and Hiretual, I have built and maintained a robust passive candidate database on platforms like Workday. My skills extend to manpower planning, stakeholder management, and implementing diverse sourcing methods, with a dedicated focus on diversity hiring.

Experienced QC Chemist skilled in rigorous mineral water analysis ensuring compliance and quality. Proficient in instrument operation, method development, and precise documentation, committed to safety and continuous improvement. Detail-oriented Accountant adept in financial management, budgeting, and compliance across diverse sectors. Strategic Social Media Manager excelling in content creation, engagement, and marketing strategies, crafting compelling brand narratives and fostering impactful online communities.

As an Application Support Engineer at ZEEL INFOTECH PRIVATE LIMITED, I contribute to the pre-sales, product management, and deployment of LI monitoring solutions for various telecom operators and regulators. I have extensive experience in project design, competitive analysis, testing, and support, ensuring customer satisfaction and quality standards. I demonstrate excellent multi-tasking abilities and strong customer focus in my role. I am also skilled in root cause analysis and quality control, and I collaborate with cross-functional teams to deliver optimal solutions.

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