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 With +9 years of experience in Customer Service and Banking, I'm passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer satisfaction best practices and related options, along with high understanding of AML roles, KYC / EDD Remediation, checks, sanctions, payment orders, swift TT, cash management and fraud & financial crimes reporting. I'm currently seeking new opportunities that suits my expertise and contribute significantly to organizational growth and offers a professional development. 

Accomplished Experienced Scrum Master with over 3.8 years of experience & adept at overseeing end-to-end project delivery within the retail banking sector across all Product lines. Utilizing JIRA for meticulous tracking and reporting, and ensuring stringent adherence to quality standards. Proven ability to refine project scopes, mitigate risks, and coordinate Downstream testing, ensuring seamless transitions from development to production.

Detail-oriented professional with expertise in effective listening, stress management, and crisis management. Demonstrates strong initiative-taking abilities and creative thinking to address challenges effectively. Proficient in till and cash handling, ensuring accuracy and efficiency in financial transactions. Committed to leveraging these skills to contribute to organisational success while fostering a positive and productive environment.

An innovative and results-driven procurement professional with over 20 years of leadership experience in sourcing engineering materials and services for the Oil & Gas, Petrochemical, Fertilizer, Power, Process, and Construction industries. With a Chemical Engineering background and extensive expertise in procurement, supply chain management, and project execution, I bring a unique blend of technical acumen and commercial insight to drive cost-effective and efficient procurement strategies.
My experience spans diverse cultural and business environments, enabling me to refine procurement strategies across both pre-award and post-award phases. I have a proven track record of successfully managing multi-million-dollar procurement packages for EPCs and end-users, leveraging best-in-class sourcing strategies, including global and low-cost country sourcing. My core competencies include vendor selection, performance assessment, development, cost analysis, logistics, and overall performance management ensuring operational efficiency, cost optimization, and enhanced profitability.
With a strategic mindset and a commitment to excellence, I am eager to apply my expertise to drive successful procurement and supply chain initiatives, fostering value creation and long-term business growth.

Dedicated and Results-Driven Economics Educator
Highly motivated and experienced Higher Secondary Economics teacher with 11 years of experience in fostering academic excellence, promoting critical thinking, and inspiring students to achieve their full potential. Proven track record of delivering engaging lessons, developing innovative curriculum materials, and providing personalised support to ensure outstanding student outcomes. Committed to creating a stimulating and inclusive learning environment that encourages students to explore the complexities of economics and develop essential skills for future success.

Results-driven professional with expertise in P&L management, strategy planning, and budget management. Demonstrates strong leadership and a customer-focused approach to drive business success. Skilled in project planning and coordination, with a proven ability to apply analytical and critical thinking to solve complex challenges. Tech-savvy and committed to leveraging innovative solutions to achieve organisational goals.
Energetic employee well-versed in strong communication and organisation skills with strong Knowlegade and experience in Dental and Clear Aligners industry. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Dynamic Arabic Teacher from Al Mawakeb School, renowned for elevating students' communication skills and cultural understanding through innovative teaching methods, including technology-enhanced learning. Expert in providing individualized support and fostering student motivation, demonstrated adaptability to diverse learning needs, and fluency in Arabic. Achieved significant progress in student language proficiency and engagement.

Experienced logistics and supply chain coordinator with expertise in inventory and warehouse management, procurement, and vendor coordination. Proficient in order processing, shipment tracking, and ensuring documentation compliance. Skilled in utilising Microsoft Office Suite, SAP FI-CO, and ERP systems to enhance operational efficiency. Adept at team collaboration and communication to achieve organisational goals.

Experienced waiter with four years in Dubai's bustling hospitality scene. Excited to join a new team and contribute to delivering exceptional customer service. Quick learner with effective communication skills, easily adapting to new environments and meeting diverse clientele needs. Passionate about surpassing customer expectations and eager to collaborate with a success-driven team that values excellence in service.

 Experienced with leading large-scale construction projects, ensuring timely and on-budget delivery. Utilizes strong project management skills to navigate challenges and maintain high-quality standards. Track record of effective team leadership and strategic resource management. 

As an E-commerce Executive, I will play a crucial role in driving the online sales strategy and managing the digital storefront. I will be responsible for optimizing product listings, enhancing the customer experience, and implementing effective marketing campaigns. My analytical mindset will help me understand customer behavior and improve conversion rates, while my creativity will enable me to design engaging online experiences.

Accomplished professional with a strong focus on strategic logistics operations, procurement & customer service. Demonstrates expertise operations planning, process optimisation, and negotiation, consistently meeting deadlines while engaging stakeholders effectively. Proven track record in purchasing operations and cost-reduction strategies, with a deep understanding of import and export regulations. Adept at relationship-building and proactive initiative, driving decision-making processes to achieve organisational goals.

Accomplished professional with expertise in Procumrent, Project Management, and Excel proficiency. Demonstrates exceptional negotiation skills and interpersonal communication, Excellent process optimization. Adept at handling materials and goods procurement, with a strong focus on risk assessment. Skilled in public speaking and social media marketing, maintaining composure under pressure. Committed to leveraging these skills towards achieving strategic business objectives.

Senior Accountant with 12+ years of experience in financial management, budgeting, and compliance. Proficient in ERP systems and streamlining processes to improve efficiency and reduce costs. Skilled in financial reporting, VAT compliance, and team leadership. Seeking an opportunity in Dubai to leverage my expertise in driving financial success within dynamic, multicultural organizations.

With a proven track record of tackling complex electrical issues, my tenure at Siemens in Lucknow has greatly enhanced my proficiency in electrical testing and problem-solving capabilities. Specializing in power distribution and electrical maintenance, I have successfully executed equipment installations and emergency repairs, showcasing technical acumen and unwavering dedication to safety and efficiency.


Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Highly skilled finance professional with expertise in financial and management reporting, financial statement analysis, and budgeting and forecasting. Demonstrates proficiency in credit control, working capital management, accounts receivables, accounts payables, and inventory management. Adept at financial decision-making and cash flow management with a strong command of internal controls. Experienced in using SAP Business One, Sage 50/Sage Accounts Productions, QuickBooks, and MS Office 365. Known for maintaining a high standard of professionalism while remaining calm and objective in all situations. Recognised for the ability to quickly identify and resolve technical problems, work autonomously or as part of a team, and possess a good sense of humour with a willingness to learn.

Highly skilled medical professional with extensive expertise of over 5 years in communication, minor surgery, and Outpatient as well as emergency consultation. Demonstrates exceptional diagnostic skills and proficiency in medical diagnosis, treatment planning, and emergency response capability. Adept at patient communication and critical incident stress management, committed to delivering high-quality healthcare services.

Dynamic sales professional with a strong track record in sales closing and extensive experience in setting up and dismantling stands. Demonstrates expertise in stand visual merchandising and executing promotional events to drive customer engagement. Committed to leveraging skills in experience sales to achieve business growth and enhance brand presence.
Energetic Sales Promoter with knack for boosting brand awareness and driving sales. Skilled at engaging customers and creating memorable shopping experiences. Known for converting interactions into sales, enhancing product visibility and fostering long-term customer relationships.

Reliable and hardworking Delivery Driver with 4 years of experience in transporting goods safely and efficiently. Skilled in route planning, time management, and customer service, ensuring timely deliveries and customer satisfaction. Proficient in handling cash transactions, maintaining delivery records, and following traffic regulations. Dedicated to providing a smooth and professional delivery experience while maintaining vehicle safety and efficiency.

 Seeking a challenging career opportunity in a reputed company where I can harness my technical skills, work experience and creative towards making a significant contribution to the growth and development of the company and thereby develop myself.  I am a Graduate in Civil engineering and having excellent professional experience in supervision and inspection of the site works assuring a quality of works for Villas and Building projects in UAE as well as Pakistan. I have the capacity of Monitor to the confidence to lead a team and the personality to pass on skills and experience to the junior staff. I am experienced in the preparation of daily works schedules, arrangements of resources such as men, materials, etc, coordination with sub-contractors for a smooth flow of works. Also, I got a good exposure in Quantity Surveying such as quantity take-offs, evaluation of payment certificates, evaluation and preparation of claims on variation orders an extension of time, etc… My experience includes coordinating with architects, consultants, contractors, and sub-contractors. 

Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent.

With a strong engineering background and dedicated master’s degrees in sales engineering and product management, as well as a master´s degree in mechanical engineering, I have been equipped with the competencies to utilize and connect technical skills with commercial sales skills to accelerate sales and business growth. Through the combination of these skills with my MBA degree in organization development and change management, I have established a successful record of managing and establishing organizations from the ground up. Leveraging my 14+ years of experience delivering strategic directions and championing company culture ceaselessly, I have developed immense proficiency in navigating various facets around business management, business development, sales engineering, technical services, operations management, and integration of programs and roadmaps that positively drive and retain operational success. All my roles have honed my management acumen, leadership qualities, and skills that position me to make significant contributions in streamlining growth ideas and leading organizational success. I remain inspired to keep the momentum on winning and achieving positive sales results.
Experienced with strategic planning, business development, and operational management. Utilizes strategic insights to align company goals with market opportunities. Track record of effective leadership in cross-functional team environments.

Accomplished Translator and Interpreter with a proven track record at Rabdan Academy, adept in English-Arabic translations and equipped with expertise in Microsoft Office and simultaneous interpretation equipment. Excelled in enhancing communication for educational programs and international meetings, showcasing exceptional leadership and linguistic precision. Demonstrated ability to manage high-stakes projects and foster cross-cultural understanding.

Highly skilled professional with extensive expertise in computer knowledge. Adept at teamwork, flexibility, and maintaining motivation in dynamic environments. Strong communication skills facilitate relationship building and detailed reporting. Experienced in hazardous material handling with a strong focus on safety consciousness and adherence to health and safety regulations. Enthusiastic customer services and sales agent with talent for resolving customer issues and driving sales growth. Skilled at building strong customer relationships, leading to increased client satisfaction and loyalty. Competent in logistical coordination, Committed to maintaining a positive attitude To leverage extensive skills in a challenging role that prioritizes situational analysis and continuous improvement.

Results-driven Business Development Manager with a background in design engineering and solar energy. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong team collaboration, adaptability, and achieving targets. Proficient in project management, sales forecasting, and driving business growth in the renewable energy sector.

Project Manager (PMP) with over 10 years of experience leading construction projects
totaling over 130M AED across the UAE. Delivered luxury residential and commercial
projects, achieving 95% client satisfaction and completing projects up to 10% under budget.
Proficient in strategic project planning, cost control, stakeholder communication, and FIDIC
contract administration. Focuses on optimizing resources, supervising teams of up to 50
professionals, and ensuring compliance with safety and quality standards.

Results-driven professional with proactive approach to leadership and team development. Demonstrates strong organisational skills and exceptional communication abilities. Committed to driving operational success and enhancing customer satisfaction.

Enthusiastic and qualified bagger loader with 9 years of experience in the cement industry. In the position of operating loading equipment. I provide expertise in effectively transporting baked goods, ensuring the qualities and standards of premium quality and safety. With an eye for detail and strong commitment to teamwork. I work effectively in a high-volume environment and look forward to contributing to success. I also boast of logistics expertise and a dynamic team of lodging and loading management.

Results-driven professional with expertise in lead development, digital marketing, and B2B marketing. Demonstrates strong analytical thinking and risk management capabilities, coupled with a proven track record in product launches, sales forecasting, and performance monitoring. Adept at leveraging social media and internet marketing strategies to drive business growth while maintaining effective communication across teams. Committed to delivering measurable results and optimising marketing efforts to achieve organisational objectives.


As an Operations Manager, I excel at optimizing processes, enhancing customer experiences, and driving business growth. With expertise in property sales, client communication, and strategic marketing, I ensure smooth transactions, resolve concerns promptly, and uphold high service standards. I collaborate across teams to streamline workflows, ensure compliance, and deliver exceptional service that builds long-term customer relationships. I am dedicated to using innovative strategies to exceed business goals and elevate client satisfaction.

Detail-oriented professional with expertise in anti-money laundering compliance, branch operations, and customer needs identification. Proficient in international funds transfers, financial products upselling, and currency exchange, with a strong track record of resolving customer queries efficiently. Adept at delivering tailored financial solutions while ensuring operational excellence and regulatory adherence. Committed to leveraging skills to drive customer satisfaction and organizational growth.

ADIT Qualification (CIOT) | Certified Tax Agent (FTA)
A results-driven tax professional with expertise in Corporate Tax, International Tax, Transfer Pricing, and VAT, with a proven track record in tax consultancy firms, government, retail, and e-commerce across the GCC. Skilled in tax compliance, advisory, and strategic tax planning, with in-depth knowledge of complex tax regulations and GCC tax frameworks. Holds a Bachelor of Commerce in Accounting from Mansoura University, Egypt, combining technical expertise with a strategic approach to tax optimization.

Accomplished professional with expertise in process improvement and workflow optimization, adept at enhancing inventory management and supply chain coordination. Proficient in order processing, logistics planning, and scheduling, with a strong command of ERP systems and basic accounting knowledge. Demonstrates exceptional skills in documentation, reporting, and warehouse operations, aiming to leverage procurement knowledge for strategic career advancement.

Hardworking individual looking for next industry challenge. Experience diagnosing technical issues and making on-the-spot repairs or providing further solutions for clients.

Tiles Expert
ALSHERAA ALZAHBI Technical Services • Dubai
01/2025 - Present

Providing expert tile installation services, including mosaic and full-size tiles.

Ensuring high-quality finishes and adhering to project deadlines.

Collaborating with project managers and contractors to maintain the highest standards of craftsmanship.


Master Tiles Expert
Various Companies, Including Current Employer in Dubai, UAE
1994 - Present

Accumulated 30 years of diverse experience in the tile installation industry.

Mastered intricate mosaic designs and patterns for custom, high-end installations.

Expertly handled large-format tiles, ensuring perfect alignment and seamless finishes.

Mentored and trained junior tile installers, sharing valuable skills and industry knowledge.

Consistently delivered exceptional quality work, earning a reputation for reliability and craftsmanship.

Developed a deep understanding of different architectural styles and design trends over the years.

Dedicated and customer-focused professional with 3 years of experience in delivering exceptional service and building strong client relationships. Proven ability to efficiently resolve complex issues, manage high-volume inquiries, and maintain customer satisfaction through active listening and effective communication. Demonstrated professionalism and empathy in handling challenging situations, ensuring positive outcomes and fostering customer loyalty. Adept at utilizing CRM tools, streamlining processes, and working collaboratively with teams to achieve organizational goals. Committed to providing top-tier support while continuously improving customer service strategies.

Accomplished SNR Translator at Dibb Al Fujaira Typing, adept in Arabic-English translations and real-time interpretation, enhanced global communication by translating complex documents and fostering cross-cultural understanding. Mastered computer-assisted translation tools and proofreading, contributing to business expansion with a blend of fast typing speed and cross-cultural communication skills.

Accomplished professional with extensive expertise in construction project management, specialising in workflow optimisation, budget management, and risk management. Demonstrates strong leadership skills and proficiency in Agile methodologies to ensure timely project completion. Adept at stakeholder relationship management, conflict resolution, and process improvement implementation. Proven track record in cost control strategies, performance monitoring, and complex resource management. Committed to enhancing operational efficiency and achieving project goals through effective negotiation and resilience under pressure.


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