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Proven Customer Service Representative with a track record of enhancing customer satisfaction and loyalty at Tech Mahindra. Skilled in conflict resolution and customer relationship management, adept at leveraging problem-solving abilities and technical support knowledge to exceed performance metrics. Demonstrated success in improving user experience and contributing to sales growth through effective complaint handling and product knowledge. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Experienced & passionate Accounting professional ( Pursuing CMA USA) seeking a full-time Accountant position with extra skills in cost management and budget forecasting. Strong interpersonal skills, excellent time management abilities, and a knack for problem-solving. Proven track record of success. Eager to contribute expertise to a dynamic and growth-oriented organization.

Proven IT Sales Account Manager with a track record of increasing sales revenue through strategic account development and powerful negotiation skills. Excelled in building client relationships and leveraging CRM proficiency to exceed targets. Skilled in vendor management and client support, demonstrating exceptional business development acumen and client relationship building.

Emerging accounting professional ready to develop career foundation with expanding operation. Dedicated to keeping records accurate and controls tight to meet all business needs. Systematic and well-organised with strong attention to detail, mathematical acumen and GAAP knowledge.

Dynamic and results-driven Stock Market Sales Professional with over 10 years of experience in the financial industry. Proven track record of generating substantial revenue growth and consistently exceeding sales targets through strategic client acquisition and relationship management. Adept at leveraging in-depth market analysis and financial acumen to provide clients with tailored investment solutions. Strong communicator with exceptional negotiation skills, capable of articulating complex financial concepts to diverse clientele. Committed to maintaining the highest standards of integrity and compliance with regulatory requirements. Passionate about staying ahead of market trends and continuously enhancing professional knowledge to deliver exceptional client value.

Seasoned Operations and Customer Service Manager with a proven track record at Advario terminals previously known as " Oiltanking Terminal LLC", enhancing operational efficiency and customer satisfaction. Excelled in strategic planning and complaint resolution, driving significant improvements in productivity and safety standards. Skilled in Microsoft Excel and fostering strong team collaboration, consistently delivering projects within budget and time constraints. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

 As a self-motivated and amiable Orthodontist, I bring over 13 years of experience in examining patients' teeth for dental issues such as misalignment, overbites, crossbites, and cavities. I am proficient in providing treatments with the proper dental equipment and have a thorough understanding of braces, aligners, and jaw repositioning appliances. I excel in offering detailed instructions to patients before and after treatment procedures, ensuring exceptional care. 

Trilingual and highly motivated Emirati specialized in law and legal studies with core talents in research and analytical skills earned during my bachelor's program at Sorbonne University Abu Dhabi/Paris. I have a strong background in intellectual property law, fiscal and economic law, international legal framework, and sociological and philosophical studies. I’m eager to leverage my international academic background and cultural understanding for a challenging legal/law role within a national or multinational organization. Willing to travel and take assignments overseas if required.

Results-oriented Accounting Manager with 7+ years of experience in managing financial operations, budget planning, and strategic analysis. Proficient in accounts payable/receivable, financial reporting, and cash flow optimization. Demonstrates strong leadership and communication skills, and has a proven track record of utilizing financial software effectively while ensuring regulatory compliance. Dedicated to enhancing financial efficiency and contributing to organizational success.

Proven track record of enhancing office efficiency and team productivity at Edward Mensah through meticulous workspace organization and robust support in document management. Demonstrated reliability by streamlining supply replenishment and optimizing resource use, complemented by a commitment to fostering positive client relationships and team cohesion. Skilled in basic computer operations and renowned for exceptional time management. Dedicated Office boy with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Driven professional with a track record of surpassing sales goals at AL HAQQ MOBILE PHONE TR & COMPUTER LLC and enhancing manufacturing efficiency at Jamna Auto Industries. Expert in sales planning and quality assurance, adept at fostering client relationships and implementing Lean Manufacturing Tools. Skilled in business development and quality documentation, achieving significant revenue growth and operational improvements.

Dynamic Electrical Engineer skilled in planning, troubleshooting, overhauls, installations, adjustments and repairs on variety of electrical equipments. Qualified in engineering field with over 5 years of experience in appliance service.

Proven track record in neonatal nursing, exemplified by enhanced patient outcomes at Life Line Hospital. Specializes in incubator and ventilator management, demonstrating exceptional direct patient care. Advanced interpersonal communication skills fostered multidisciplinary collaboration, contributing to a significant reduction in infection rates. Expert in medication and IV administration, ensuring optimal infant health and safety.

Mechanical Engineering graduate with an MBA in Marketing, experienced in business development, car rental management, market research, and technical skills in AutoCAD and Microsoft Office. Proven track record of business growth in the automotive industry and import/export market. Adept in machinery maintenance and quality assurance.

Professional Experience

• Business Development Manager | Indian-based Company, Malaysia
2019 – 2020

• Developed and implemented business strategies to enhance client relations and business models.

Founder & Manager | Car Rental Business, Malaysia.
2016 – 2019

• Established and grew a successful car rental business while studying, managing operations and customer relations.

Intern | Mechanical Engineering Department, Linton University
2019

• Maintained and ensured machinery quality, gaining hands-on experience in maintenance and quality assurance.
Market Researcher | Self-Employed


• Conducted market research trips to China, learning about import/export of automobile parts and electronics.

EDUCATION

Master of Business Administration (MBA) in Marketing | Nilai University, Malaysia
2021-2024

Bachelor of Mechanical Engineering | Linton University, Malaysia
2015-2019

I am a passionate and a highly driven pilot who is currently operating as a Captain on the A320 series of aircraft. In the recent past, I have operated in the role of a Training Captain, which has allowed me to share my passion and enthusiasm with others. As someone who has worked within the safety department, I have a detailed understanding of the importance of strong CRM and non-technical skills.

A trustworthy, Dedicated and determined individual seeking for any available position where and skills and Business Administration can be fully utilized to improve the company's productivity.

An enthusiastic individual seeking a genuine position in a prestigious organization where continuous learning is available which would contribute to the development of my skills and experience. My professional aim mainly revolves around Management, business consultation, sales and making connections.

Experienced HR Assistant with five years of dedicated service in supporting human resources operations. Proficient in recruitment coordination, onboarding processes, and employee records management with a good knowledge of the UAE Labour Laws. Skilled in handling HR inquiries, facilitating training programs, maintaining confidential information and ensuring adherence to company policies and procedures. Seeking to leverage comprehensive HR knowledge and administrative skills to support organizational goals and enhance HR efficiency.

Dynamic Customer Service Specialist & Receptionist | Eager to Bring Exceptional Multitasking, Organizational Skills & Flexibility to Your Team


  Creative and passionate Supply Chain Management professional with excellent communication and interpersonal skills. With over 14 years of experience in SCM, inventory management, demand planning, budgeting, and negotiations, procurement embraces a "continuous improvement" approach and a multicultural environment.
  Microsoft Suite of Products, Stores and Inventory Management, Environmental Health & Safety, Quality Management, Occupational Health & Safety Management, Quality Circle forum (More than 15 Projects done)
  Skills: Sales Inventory & Operations Planning, Advanced M.S. Excel, Planning (Production, Capacity & Demand), Inventory Entitlement, Procurement, One ERP System, SAP/S4 Hana, Data Analysis, APO, Buying & Procurement, DP Tool, viz. Garvis.


Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

 Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. 

Adept at managing bookkeeping, payroll, invoicing and general accounting functions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accountant position. Ready to help team achieve company goals.

Playing a crucial role in overseeing the financial health of an organization, ensuring accuracy in financial reporting, compliance with regulations, and providing strategic financial guidance to support decision-making and long-term sustainability.

 To get an opportunity where can make the best of my potential and contribute to organization's growth.  Being an IT engineer in Information Technology industry for more than 3 years, working in different domains (Systems, Networks, Security), in addition, the ability to provide both application & technical support for clients/3rd parties, and administrate servers and various network components, documentation of all tickets and issues according to SLAs and deals with incidents, strong & professional, efficient communications and collaboration skills with working parties and in cross functional teams. 

 Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. 

Detail-oriented Research Assistant with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Specializes in linguistics

Accomplished Elementary Primary Teacher/Associate Professor, adept in curriculum design and educational leadership. Excelled in interdisciplinary collaboration, enhancing student engagement through innovative teaching strategies. Proven track record in mentoring and academic advising, significantly contributing to the professional growth of peers and students. Skilled in classroom management and online teaching, fostering academic excellence and progress. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teaching position. Ready to help team achieve Academy goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

 Highly motivated and results-oriented marketer with a strong background in generating leads through Digital marketing. I possess a deep understanding of Digital Marketing platforms and their role in driving brand awareness and lead generation. Demonstrates excellent teamwork and stress management skills, ensuring effective collaboration and successful project execution. With professional experience. I have gained valuable insights into marketing strategies and tactics. 

Enthusiastic learner with a solid background in radiation protection. Eager to contribute to the team's success through hard work, attention to critical details, and excellent organizational skills. Motivated to learn, grow, and excel in the nuclear industry. Committed to safety and passionate about making a positive impact. Ready to take on new challenges and make valuable contributions to the organization.

As a seasoned Retail Store Manager, I bring to the table a robust track record of success in steering retail operations to new heights. My expertise spans a comprehensive range of operational facets, from strategic promotional planning and astute financial administration to efficient inventory management. Renowned for my organizational prowess and analytical acumen, I excel at devising solutions to complex challenges, ensuring that business objectives are met with precision and agility. My skill set is tailored to navigate the dynamic demands of the retail landscape, making me a valuable asset to any forward-thinking retail team.

Proven HSE Officer with a track record of designing effective safety training programs and enhancing HSE standards as per requirements. Excelled in inspections, incident investigation, leveraging strong communication skills and Microsoft Office proficiency to improve workplace safety and compliance. I also aspire to to constantly improve my administrative abilities and to cultivate the safest working environment possible for all.

 Accomplished Customer Service Representative at NODA HOTEL LIMITED, Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. 

 Detail-oriented professional with strong organizational and communication skills, excelling in high-pressure environments. Proficient in Microsoft Office and Salesforce, with a focus on licensing and registration processes. Expertise in team collaboration and active listening enhances transaction management and customer retention through effective email and live chat support. Committed to maintaining efficient record-keeping practices and fostering a positive work environment to drive productivity. 

1.Driven and dynamic professional with a proven track record at Derpy Perfume, excelling in customer service and problem-solving. Demonstrated ability to enhance store organization and foster customer loyalty through effective teamwork and collaboration. Skilled in multitasking and maintaining high safety standards, contributing to significant improvements in store operations and customer satisfaction.
2.Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
3. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Results-oriented Senior Project Engineer 7 years of experience designing and implementing MEP and releated projects. Successful in determining project scope, creating project parameters, designing technical drawings to meet objectives and building project deadlines that lead to on-time completion. Proficient communicator in working with teammates to solve problems that arise during implementation. Currently associated with Hilltop Ref. Engineers Pvt Ltd since 2017.

Dynamic and experienced accounting professional with 5 years working experience. Seeking an opportunity to contribute practiced knowledge of accounting principles within an organization that values efficiency and allows for further career advancement.

Compassionate & dedicated accounting professional with 2.5 Years of experience as an Accountant & Accountant Cum Auditor. Detail-Oriented with extensive knowledge of cash & record maintenance & comprehensive account reconciliations.

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

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