US FoodsThe Cheesecake Factory Inc.Big 4 Restaurants Inc
Northern Arizona University
Goodyear, AZ
Experienced with leading national sales teams to achieve business targets and market expansion. Utilizes strategic planning and client engagement to drive revenue growth. Track record of fostering team collaboration and navigating industry shifts effectively.
Senior Sales /Customer Service ManagerCustomer Service /Senior Sales Supervisor
Spectrum | 2017 – PresentSpectrum
Rutledge College
Spartanburg, SC
Results-driven Senior Sales/Customer Service Manager with a proven track record in enhancing client satisfaction and loyalty. Expertise in problem-solving and escalation management, committed to driving customer retention and service delivery improvements.
TOP SKILLS
Customer serviceProblem-solvingMicrosoft outlook, word, and excelCustomer focusedEscalation management
Novo Building ProductsLifestyle Wellness, LLCWells Fargo & Company
North Division High School
Frisco, TX
Dynamic Account Manager with a proven track record at Novo Building Products, excelling in client acquisition and relationship building. Expert in strategic prospecting and objection handling, I drive sales growth through tailored solutions and proactive communication, ensuring high client satisfaction and retention. Passionate about mentoring and fostering team development.
Blue World Pools, Inc.Conejo ImportsSAGE Publications Inc.Rafeh Real Estate and InvestmentsWindsor Capital MortgageAntelope Valley Union High School District (AVUHSD)
Webster University - School of Business and TechnologyJacksonville State University
Birmingham, AL
Dynamic professional with extensive expertise across diverse environments, encompassing technical, operational, educational, and sales sectors. Exhibits exceptional competence in client relationship acquisition and management, strategic problem-solving, and solution development, complemented by robust training, teaching, and mentorship capabilities, all bolstered by advanced and highly adaptive leadership written and verbal communication skills that enhance engagement, motivation, and produce high satisfaction outcomes. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
TOP SKILLS
Strong communication and interpersonal skills-active listener, empathic, supportiveTechnical and analytical skills-adherence to protocols, data collection, researchLeadership skills- adaptive, resilient, patient, ethicalProblem-solving & critical thinking- observant, attentive to detail, reflective, pattern recognitionCollaborative mindset- eagerness to learn, high emotional intelligence, intuitive
STANDARD PROCESS INC.STANDARD PROCESS SOUTHINNER ELEMENT FITNESSMARATHON FITNESS/BBVA COMPASSFITCHRISTYLULULEMON ATHLETICAANYTIME FITNESS
Southern New Hampshire University
Montgomery, TX
Experienced Territory Sales Manager with proven track record in driving revenue growth and fostering client relationships. Strong emphasis on team collaboration and adaptability to meet changing business needs. Skilled in strategic planning, market analysis, and customer engagement. Known for reliability, effective communication, and achieving results in competitive environments. Plans to pursue a Master's Degree in Organizational Leadership.
TOP SKILLS
Motivational leadershipPublic speakingEvent planningBusiness growth and retentionStaff development
Sales Engagement Program ManagerFederal Escalations ManagerOrder Processor (K12, Healthcare, Federal)
Dell Technologies
Western Governors UniversityCentral Texas College
Leander, TX
Highly driven Program Manager with extensive Order Management background, spanning multiple segments and regions. Analytical mind with a drive to investigate issues for root cause as demonstrated during time as a Federal Escalations Manager. Experienced in researching large datasets to identify trends and extract meaningful data. Spirited team player with exceptional written/verbal communication skills and a passion for learning and development.
TOP SKILLS
Change managementPolicy and procedure improvementTime managementMs office applicationsVerbal and written communication
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while coaching promotional techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.
TOP SKILLS
Business development and planningSales initiatives and techniquesProduct demonstrationsRecruiting and hiringStaff management
Senior Sales Fulfillment Customer Service ManagerRemote Call Center Customer Service RepresentativeCall Center Online Banking Specialist MSR 1Sales, Fulfillment and Customer Service ManagerInbound Call Center Guest Services RepresentativeAssistant Store Manager & Trade Show SupervisorConvention Services Mid/Night Shift Lead AttendantCasino Pit Boss / All Games Dealer and Trainer
House Of BonsaiPorsche Financial ServicesEnt Credit UnionLiving Spaces FurnitureDisneyland HotelLA Night Casino And Entertainment Co
Long Beach School For Adults
North Augusta, SC
Charismatic mid-level customer service & brand builder professional with 20+ years of expertise in specialty goods. Proven track record of inhabiting multiple vital roles within a business, ensuring company goals and customer satisfaction are met. Supportive manager able to motivate high-morale teams. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
TOP SKILLS
Fast typing speed: 70+ wpmComputer knowledge & technical supportFirst contact resolution & de-escalationBusiness & customer supportCall center customer service
